Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

April Sinquefield

Fort Worth

Summary

Results-focused Hospitality professional with strength in exceptional customer service, managing and leadership. Proactive leader with strengths in communication and collaboration. Proficient in leveraging high levels of management and customer service knowledge to promote an above and beyond experience. Adept at managing concurrent objectives to promote efficiency and influence positive outcomes.

Experienced coordinator with strong focus on team collaboration and achieving results. Skilled in project management, communication, and problem-solving. Known for flexibility with changing needs and reliability in delivering outcomes. Prepared to make significant impact in dynamic environment.

Overview

17
17
years of professional experience

Work History

Coordinator and Project Managment

Middleby Innovation Kitchen
01.2022 - Current
  • Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
  • Gathered and organized materials to support operations.
  • Managed project timelines for successful completion, ensuring milestones were met and deadlines were adhered to.
  • Enhanced customer satisfaction by responding promptly to inquiries and addressing concerns professionally.
  • Coordinated cross-functional teams, resulting in seamless project execution and enhanced outcomes.
  • Boosted team morale and productivity by organizing team-building activities and maintaining open-door policy for feedback and concerns.
  • Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
  • Organized spaces, materials and catering support for internal and client-focused meetings.
  • Organized meetings for executives and coordinated availability of conference rooms for participants.
  • Collaborated with department heads to develop strategic plans aligning with overall company objectives, fostering a unified approach toward shared goals.
  • Enhanced team communication by implementing weekly coordination meetings and detailed project update emails.
  • Delegated tasks to administrative support staff to organize and improve office efficiency.

Catering Director

Hard Eight BBQ
06.2020 - Current
  • Gathered customer requirements and worked with catering team in implementing specifications.
  • Managed 10+ servers and staff members to effectively foster team-oriented environment.
  • Scheduled, organized and led food tastings to facilitate selections and surpass expectations.
  • Priced and ordered food products, kitchen equipment and food service supplies.
  • Exhibited thorough knowledge of foods, beverages, supervisory duties, service techniques and guest interactions.
  • Built revenue by delivering innovative catering services, leading region in catering sales, top catering team in Burleson 2021.
  • Prepared and led food service training programs to teach staff various tasks.
  • Trained all front of house staff on restaurant policies and procedures, guest service techniques and communication skills to ensure positive experience.
  • Coordinated with event planners, decorators, and other vendors to ensure seamless execution of client vision from start to finish.
  • Designed catering packages to increase sales and customer experience.

Restaurant Manager

Hard Eight BBQ
10.2018 - 01.2022
  • Carefully interviewed, selected, trained, and supervised staff.
  • Scheduled and directed staff in daily work assignments to maximize productivity.
  • Optimized profits by controlling food, beverage and labor costs daily.
  • Developed and deepened professional relationships with vendors, negotiated contracts and monitored performance.
  • Managed daily operations and processes, including reservations, budgeting and forecasting.
  • Mentored front of house & back of house personnel on company policies customer service techniques and professional communication.
  • Implemented effective inventory control systems to reduce food spoilage and waste.
  • Reconciled cash and credit card transactions to maintain accurate records.
  • Reduced staff turnover rate with effective leadership, open communication, and employee development opportunities.

Offsite Coordinator

Benchmark Hospitality
11.2017 - 06.2018
  • Managed and distributed incoming and outgoing meeting supplies for Planners.
  • Collected and organized documents and supplies.
  • Delivered key projects on-time and on-budget by effectively managing meeting requests.
  • Managed meeting requests, new orders, and badge requests for incoming guests.
  • Responsible for national & international package shipments for off-site meetings.
  • Entered data, generated reports, and produced tracking documents.
  • Gathered and organized materials to support operations.
  • Collaborated with department heads to develop strategic plans aligning with overall company objectives, fostering a unified approach toward shared goals.
  • Improved project outcomes with meticulous attention to detail in planning phases, ensuring all requirements were met ahead of deadlines.
  • Enhanced team communication by implementing weekly coordination meetings and detailed project update emails.

Culinary Specialist/Restaurant Hostess

Benchmark
05.2016 - 05.2017
  • Prepared and served meals to around 800+ service members each day.
  • Mentored junior culinary staff, fostering professional growth and supporting skill development.
  • Established food preparation procedures and guidelines to promote meal consistency and quality.
  • Upheld the highest standards of quality control throughout all stages of food production from ingredient sourcing to final plating.
  • Maintained records and awareness of unique dietary restrictions or allergies of personnel, accommodating needs in meal preparation.
  • Remained attentive to detail and committed to accurate and thorough responses to expressed culinary and service needs.
  • Managed nutrition labeling process and execution and verified accuracy and alignment with ingredient database.
  • Conducted inspections of food preparation and dining facilities to verify compliance with health and safety regulations.
  • Improved recipe consistency by standardizing measurements and documenting preparation methods for each dish.
  • Consistently met strict dietary requirements for guests with allergies or specific preferences by creating customized meal options.

Event Coordinator

Birdville Baptist
05.2008 - 02.2012
  • Organized event facility, food and beverage selections and audio-visual arrangements.
  • Planned, coordinated and executed weddings and special events.
  • Oversaw event logistics, venue scheduling and accommodations.

Education

High School Diploma -

Haltom High School
Haltom City, TX
05.1997

Skills

  • Project planning
  • Operational oversight abilities
  • Service-oriented
  • Restaurant operations oversight
  • Team coordination
  • Calendar organization
  • Event management
  • Consistently reliable
  • Meeting coordination
  • Schedule management
  • Event coordination

Accomplishments

  • Promoted from Floor Manager to Catering Director, in less than 12-months
  • Created high-level events that significantly impacted efficiency and improved operations.
  • Consistently maintained high customer satisfaction ratings.
  • Led team to achieve leading catering team/restaurant, earning recognition from upper management and financial reward.
  • Awarded “Employee of the Month” in 2021.
  • Documentation - Wrote and edited documents to keep staff informed on policies and procedures.

Timeline

Coordinator and Project Managment

Middleby Innovation Kitchen
01.2022 - Current

Catering Director

Hard Eight BBQ
06.2020 - Current

Restaurant Manager

Hard Eight BBQ
10.2018 - 01.2022

Offsite Coordinator

Benchmark Hospitality
11.2017 - 06.2018

Culinary Specialist/Restaurant Hostess

Benchmark
05.2016 - 05.2017

Event Coordinator

Birdville Baptist
05.2008 - 02.2012

High School Diploma -

Haltom High School

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