Overview
Work History
Skills
Certification
Affiliations
Timeline
Generic

April Smalley

Shreveport,LA

Overview

9
9
years of professional experience
1
1
Certification

Work History

Assistant Project Manager

SNA Contracting LLC
Shreveport, LA
01.2024 - Current
  • Provided administrative support to the Project Manager in order to facilitate successful project outcomes.
  • Managed multiple projects simultaneously while adhering to tight deadlines.
  • Identified risks associated with projects and developed strategies for mitigating those risks.
  • Implemented quality control measures throughout each stage of a project's lifecycle.
  • Facilitated communication between team members, stakeholders and external partners involved in the project.
  • Assisted with the preparation of presentations, reports and other documents related to projects.
  • Coordinated project activities and monitored progress to ensure timely completion of tasks.
  • Resolved any conflicts that arose during the course of a project by utilizing effective problem-solving skills.
  • Created and maintained detailed project documentation including schedules, budgets, change orders and invoices.
  • Ensured compliance with applicable regulations throughout the duration of the project.
  • Worked closely with senior managers to ensure that all projects were completed according to schedule.
  • Conducted research on potential vendors, suppliers, contractors and subcontractors for projects.
  • Tracked project deliverables, keeping assignments on task and on budget.
  • Developed and tracked project milestones to drive on-time and on-budget project delivery.

Executive Assistant

SNA CONTRACTING, LLC
11.2020 - Current
  • Established and maintaining cooperative working relationships and acts as point of contact for phone calls and correspondence
  • Works directly under SNA Contracting, LLC Owner
  • Managing appointments, meetings, and speaking engagements
  • Handling errands and day-to-day task
  • Assist with all regulatory reports and applications for Federal Government Contracts
  • Monitors government contract performance
  • Provides guidance to other departments regarding contract performance
  • Working Knowledge of RMS and LCP Tracker
  • Keep track of and communicate reminders, action items, and deadlines
  • Prepares contract documents such as SF1442, SF30, QCP, APP, and EPP documents.
  • Prepares all Credit Applications
  • Files and retrieves documents, both manual and electronic
  • Interacted with vendors to purchase and set up equipment and services
  • Booked airfare, hotel and ground transportation to coordinate office travel for Field and administrative team.
  • Processed travel expenses and reimbursements for executive team and senior management group.
  • Facilitated training and onboarding for incoming office staff.
  • Screened calls and emails and responded accordingly to support executive correspondence.
  • Transcribed meeting minutes to support sales, business development and senior management teams.
  • Supported business and hospitality needs of corporate partners and staff during meetings and company events.
  • Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
  • Prioritized tasks, allowing senior staff to increase productivity.
  • Worked with senior management to initiate new projects and assist in various processes.

Contract Specialist

SNA Contracting, LLC
07.2022 - 04.2023


  • Managed bidding process and award of purchases and delivery orders for construction contracts.
  • Closely monitored and evaluated contract performance to determine regulatory compliance and necessary amendments.
  • Performed in-depth market research, identified optimal acquisition strategies and prepared contracts for approval.
  • Managed full procurement cycle by planning, reviewing, soliciting, awarding, administering and closing out contract to achieve seamless transition at all levels of procurement.
  • Assisted contract and legal professionals to address contract issues and developments.
  • Directed and conducted initiatives to perform contract administration using firm fixed price, time and material and agency indefinite quantity contracts.
  • Provided exceptional customer service to diverse clientele even in high-stress environments.
  • Reviewed contract plans and project specifics for thorough understanding.
  • Tracked resolution status on critical contracts and issues for program management staff.
  • Assisted in expansion efforts by positioning contracts and executing paperwork as quickly as possible.
  • Maintained digital and paper and contractual files, ensuring compliance with regulatory mandates and company policies.
  • Partnered with project managers to review costs and prepare budgets, subsequently reporting to clients.

Administrative Assistant

SNA Contracting, LLC
03.2021 - 07.2022
  • Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Scheduled office meetings and client appointments for staff teams.
  • Executed record filing system to improve document organization and management.
  • Sorted and distributed office mail and recorded incoming shipments for corporate records.
  • Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
  • Processed customer orders accurately and within agreed timeframes to meet service standards.
  • Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.
  • Drafted correspondence and other documents for CEO and department heads in company's voice.
  • Performed research to collect and record industry data.
  • Facilitated timely delivery of special projects to meet organizational and departmental objectives.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
  • Managed filing system, entered data and completed other clerical tasks.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Volunteered to help with special projects of varying degrees of complexity.

Front Desk Assistant

SNA Contracting, LLC
11.2020 - 03.2021
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Entered and maintained departmental records in company database.
  • Monitored office supplies by checking inventory and placing orders.
  • Sorted, opened, and routed mail and deliveries to meet business requirements.
  • Delivered top-notch administrative support to office staff, promoting excellence in office operations.
  • Maintained transaction security by verifying payment cards against identification.
  • Conducted research to assist with routine tasks and special projects.
  • Received, screened and routed incoming calls.
  • Answered customer telephone calls promptly and appropriately handled needs.

DIAMC / Medical Office /Front Desk Assistant

Smalley
04.2019 - 10.2020
  • Managed over 50 patient calls per day
  • Check-in patients
  • Make appointments for new and established patients
  • Collect co-pays
  • Confirm insurance eligibility
  • End of Day Reconciliation
  • Athena In-box - All Inbox messages (Prescriptions / Prior Authorizations/Escribe and fax RX per MD)
  • Put in lab requests
  • Input CGM and upload reports to chart
  • Put in meds for patient
  • Inbox sign offs
  • Enter all visit notes in Athena
  • Annual Wellness Visits
  • Chronic Care Management
  • Accounts Payable/ Accounts receivable
  • Float to other positions when needed (MA, Chart Room)
  • Responsible for all other tasks as assigned by on staff supervisor

Regulatory Assistant

O'Brien Energy Company
02.2017 - 01.2019
  • Consolidated oil and gas relevant oil industry and monitored submissions and approvals status.
  • Prepared and submitted regulatory file applications and supporting documentation.
  • Received, researched and resolved consumer inquiries.
  • Worked with governance committees to make and evaluate plans.
  • Maintained and archived regulatory paperwork.
  • Prioritized project-related tasks to efficiently complete essential tasks.
  • Performed and documented quality control checks to maintain compliance with company initiatives.
  • Provided pre-, ongoing, and post-inspection follow-up assistance to governmental inspectors.

Receptionist

O’Brien Energy Company
08.2015 - 02.2017
  • Typing documents such as correspondence, drafts, memos, emails, and cover letters
  • Resolved customer problems and complaints.
  • Responded to inquiries from callers seeking information.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Prepared quarterly reports for all inventory
  • Opened, sorted, and distributed incoming messages, mail, and emails
  • Coding invoices
  • Kept everything organized, saved, and filed
  • Greeted visitors and determined to whom and when could speak to specific individuals
  • Scheduled and coordinated travel arrangements for department supervisors and managers
  • Handled all Engineers credit card information as well as payments for regulatory expenses
  • Answered central telephone system and directed calls accordingly.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Coordinated schedules, meetings, and visits under O'Brien's Executive Assistant to our Company President and Vice President
  • Provided administrative support to total of 20+ staff members
  • Managed all Executive Citi Bank Statements
  • Restocked supplies and submitted purchase orders to maintain stock levels
  • Coordinated catering and set up conference rooms for corporate and client meetings

Skills

  • Schedule & calendar planning
  • Performance improvement
  • Conflict management
  • Project Management
  • Operations Support
  • Contract Management
  • Client Relations
  • Purchasing and procurement
  • Schedule Coordination

Certification

  • OSHA 30
  • Civil Level 1
  • CQM - Certified Quality Manager
  • First Aid/CPR Certified

Affiliations

  • Volunteers at the HUB and Meals on Wheels

Timeline

Assistant Project Manager

SNA Contracting LLC
01.2024 - Current

Contract Specialist

SNA Contracting, LLC
07.2022 - 04.2023

Administrative Assistant

SNA Contracting, LLC
03.2021 - 07.2022

Front Desk Assistant

SNA Contracting, LLC
11.2020 - 03.2021

Executive Assistant

SNA CONTRACTING, LLC
11.2020 - Current

DIAMC / Medical Office /Front Desk Assistant

Smalley
04.2019 - 10.2020

Regulatory Assistant

O'Brien Energy Company
02.2017 - 01.2019

Receptionist

O’Brien Energy Company
08.2015 - 02.2017
  • OSHA 30
  • Civil Level 1
  • CQM - Certified Quality Manager
  • First Aid/CPR Certified

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April Smalley