Summary
Overview
Work History
Education
Skills
Timeline
Generic

APRIL SMITH

Mobile,AL

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

15
15
years of professional experience

Work History

Dietary Cook

Seabrook Pointe
01.2023 - Current
  • Sanitized and organized kitchen preparation areas and equipment according to food and health safety standards.
  • Maintained awareness of individual dietary needs of residents and verified proper delivery of meals to correct residents.
  • Weighed, measured and processed ingredients according to recipe specifications and dietary requirements.
  • Followed standard recipes, menus and apportions according to established standards.
  • Prepared, apportioned and served menu and specialized food items developed to meet facility residents' unique dietary needs.
  • Responded to notes and complaints concerning menu items and meals, working to develop resolutions and satisfy residents' tastes and preferences.
  • Provided nourishing and health-conscious food to customers under sanitary conditions.
  • Prepared food for special parties and groups.
  • Cooked meals according to administrative policies, health code regulations and food service standards.

LINECOOK, Westminster Village
01.2018 - 12.2022
  • Prepare 3 course meals for 300 residents Prepare Trayline meals for residents whom have difficulty swallowing such as ground, chopped & puree meals
  • Cleaned and organized all kitchen workstations and storage areas before and after cooking
  • Cooked, arranged, and presented high-quality food while following standardized protocols
  • Recipes ordered
  • Recognized for complimentary seasoning techniques, garnishing, and arranging food creatively
  • Maintained and operated standard cooking equipment including grills and deep fryers
  • Inspected and cleaned food preparation areas, including equipment and work surfaces
  • Trained staff in cooking techniques and performance strategies to keep the team ready for challenging daily demands
  • Prepared garnishes, ingredients, and other side dishes in advance for maximum productivity
  • Regulated the temperature of the ovens, boilers and grilled to evenly cook food and avoid waste
  • Consistently cleaned and sanitized food surfaces, equipment and utensils to minimize the risk of infection.

Sortation Associate

Amazon
10.2020 - 08.2021
  • Operated variety of conveyors, moving packages in and out of loading dock areas safely and efficiently.
  • Applied Occupational Safety and Health Administration (OSHA) standards for lifting, working at heights and hazardous chemical handling.
  • Moved pallets and packing material to designated vacant storage areas for operational safety.
  • Maintained high-level work standard achieving 100% accuracy sorting and processing.

DININGROOMMANAGER, The Brennity at Fairhope
01.2015 - 01.2018
  • Monitored and controlled beverage inventory to minimize inventory shortages and sales losses
  • Actively monitored employee attendance and submitted daily reports
  • Inspected received food items to verify quality, quantity, and freshness of goods received
  • Engaged dissatisfied customers using tactful approaches and made best efforts to resolve problems related to sales, products, and store operations
  • Modeled excellent customer service to encourage staff to proactively assist customers and meet needs, building customer loyalty and retention
  • Liaised with facility administration and customers to address requests and resolve problems
  • Interviewed job applicants, and provided on-the-job training
  • Managed inventory to keep enough product on-hand and implemented strategies to move nearly expired items
  • Scheduled department staff strategically to maintain proper coverage based on business volume
  • Coordinated the staff and supplies necessary to serve over 105 residents per week
  • Oversaw food preparation and cooking activities to uphold safe and sanitary practices, check portion control, and assess final presentation
  • Trained and mentored food service works to achieve maximum team quality and efficiency.

DININGROOMSERVER, The Brennity at Fairhope
07.2008 - 01.2015
  • Picked up trash and removed spills promptly to keep dining area fresh and inviting
  • Delivered meals to customers within 10 minutes or less to meet dining services standards
  • Notified kitchen personnel of special requests and order issues and coordinated swift resolutions to various problems
  • Collected meal tickets and turned in to support proper billing
  • Maintained current menu knowledge to help guests make selections
  • Used slow periods effectively to get ahead of sidework and be prepared for rush times
  • Engaged with residents to learn preferences, special accommodations, and personal interests
  • Communicated customers' menu choices and special requests to kitchen staff to minimize errors
  • Trained new servers in restaurant procedures and customer service standards
  • Engaged customers in friendly conversation to boost satisfaction and loyalty to restaurant
  • Handled as many as 10 tables at once with high service quality
  • Answered phones and took phone orders for customer pick up or delivery
  • Greeted all guests with smile and friendly greeting
  • Greeted guests promptly, shared daily specials, and collected drink orders to offer superior service.

Education

Diploma -

Daphne High School
Daphne, AL
2006

Skills

  • Customer service
  • Ordering and Stocking
  • Food presentation
  • Rotate stock
  • Maintain equipment
  • Oversee kitchen staff
  • Training
  • Planning
  • Quality control
  • Food safety
  • Food preparation
  • Cleaning and Hygiene
  • Sanitize surfaces
  • Schedule crew members
  • Serve customers
  • Staff supervision
  • Menu design
  • Work scheduling
  • Inventory Control
  • PROFESSIONALSUMMARY
  • Skilled team player with strong background in fast past
  • Environments Works well independently to handle
  • Assignments and always ready to go beyond basics
  • Assignments
  • Quick learner with good computer abilities
  • Highly talented, energetic, and seasoned with over 10 years
  • Of extensive experience in food preparation, production,
  • And management
  • Proficient at handling all aspects of kitchen management,
  • Including monitoring food production and aesthetic
  • Presentation of food and beverages Profound knowledge
  • Of established food handling, storage and safety
  • Guidelines, culinary terms, cooking techniques, and
  • Relevant health codes
  • Hardworking and reliable team player focused on going
  • Above and beyond to support team and serve customers
  • Trained and offering top-notch customers service abilities
  • Motivated and eager to learn new opportunities
  • Diet and Nutrition
  • Active Listening
  • Quality Control
  • Plates Presentation
  • Daily Logs
  • Health Inspections
  • Schedule Maintenance
  • Proper Food Storage
  • Safe Food Handling
  • Dietary Restriction Compliance
  • Production Preparation
  • Hygiene Practices
  • Time Schedule Preparation
  • Authentic Recipes
  • High-Volume Environments
  • Attentive Service
  • Customer Preferences
  • Disciplinary Action
  • Customer Loyalty
  • Customer Needs Assessments

Timeline

Dietary Cook

Seabrook Pointe
01.2023 - Current

Sortation Associate

Amazon
10.2020 - 08.2021

LINECOOK, Westminster Village
01.2018 - 12.2022

DININGROOMMANAGER, The Brennity at Fairhope
01.2015 - 01.2018

DININGROOMSERVER, The Brennity at Fairhope
07.2008 - 01.2015

Diploma -

Daphne High School

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APRIL SMITH