April Smith
Belgrade,MT
Summary
Dedicated house manager, experienced in multitasking and working under pressure. Organized activities and events for families to inhibit stress and provide optimal experiences. Motivated individual with experience in customer service. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
14
14
years of professional experience
Work History
House Manager
Stay At Home Mom Of Four For Over 13 Years
08.2010 - Current
- Improved household efficiency by implementing detailed schedules and routines for staff members.
- Streamlined communication among staff for optimal productivity and coordination of tasks.
- Enhanced family satisfaction with household management by addressing concerns promptly and efficiently.
- Developed and maintained comprehensive inventory systems to ensure timely replenishment of supplies, reducing waste and saving costs.
- Managed household budgets, analyzing expenses, and making recommendations for cost-saving measures.
Hostess
The Old Spaghetti Factory
2001 - 2002
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
- Implemented table rotation system for optimal server workload distribution, resulting in improved service quality.
- Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
Manager
Bronze Bunz Tanning Salon
2005 - 2007
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
Education
San Diego State University
San Diego, CASacramento State University
Sacramento, CAHigh School Diploma -
Elk Grove High School
Elk Grove, CA07.2002
Skills
- Great at Customer Service
- Good Communication Skills
- Quick Learner
- Works Well with Others
- Can Make Good Decisions
- Can Multi Manage
Excellent in customer service
During high school I worked as a hostess at the Old Spaghetti Factory. After graduating I worked many front desk and customer service jobs. I always enjoy working with new people. After becoming a mother, I decided to stay at home with my children. Now that all of my children are in school, I am excited and eager to get back in the workforce. I look forward to working with new people again.
Timeline
House Manager
Stay At Home Mom Of Four For Over 13 Years
08.2010 - Current
Hostess
The Old Spaghetti Factory
2001 - 2002
Manager
Bronze Bunz Tanning Salon
2005 - 2007
San Diego State University
Sacramento State University
High School Diploma -
Elk Grove High School
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