April Smith
Rincon,GA
Summary
High-energy, enthusiastic, and dependable individual who excels in challenging and competitive environments. A leader, with the ability to balance tasks and people's needs. Skilled at multitasking and maintaining strong attention to detail. With the
reputation as a dependable, reliable and accountable employee. Strong organizational and quality assurance skills. A talented and determined individual who achieves results both individually and as a team leader. Excellent customer services skills, professional in written and phone communications. Skillful at processing data, taking meeting minutes, keeping records and tabulation .
Overview
20
20
years of professional experience
1
1
Certificate
1
1
Fork-Lift Operator, Scissor Lift and Order Picker
Work History
Outbound Clerk
Taylored Services/ Yusen Logistics
Hardeeville, SC
12.2022 - Current
- Ran outbound office, which supported and shipped for the entire warehouse.
- Utilized computer software to generate shipping labels, invoices, and packing lists.
- Examined shipment contents for quality assurance prior to shipment, compared to manifests, invoices and verified for accuracy.
- Operated forklifts, hand trucks, or other equipment to load, unload, transport and store goods.
- Checked customer orders, labeling and documentation prior to shipment to avoid delays, such as bills of lading and air waybills for international shipments.
- Assisted with yearly PI, working with WIS International, an inventory management company,
- Handed out all daily work needing to be completed for the day/week.
- Worked directly with management daily on different issues and problems in the department.
- Shipped parcel, 3PL, and LTL.
- Created BOLS, invoices, spreadsheets, LTL Tally Sheets.
Warehouse Operations Lead
ONL-RBW Logistics
Pooler, GA
09.2019 - 10.2022
- Supervising and leading a team of 8-15 people daily.
- Secured items in truck by strapping over protective padding.
- Checked cargo before transportation and determined if items adhered to proper regulation standards.
- Organized warehouse design to maximize space for stock while allowing for high volume traffic zones.
- Worked closely with other departments such as purchasing and logistics to ensure smooth supply chain operations.
- Investigated discrepancies between physical counts of inventory versus system records.
- Trained new warehouse staff on proper safety protocols and operating procedures.
- Monitored receiving, storage, and shipping activities to ensure compliance with internal policies and procedures.
- Used digital database to keep records of units and stock moved.
- Partnered with leadership team to resolve order management challenges, safety or regulatory issues.
- Assisted in resolving customer complaints related to deliveries or product quality issues.
- Planned and coordinated daily operations for the warehouse team.
- Developed and implemented systems to improve accuracy, efficiency, and safety in the warehouse.
- Provided leadership and guidance to warehouse personnel regarding job duties and performance expectations.
Waitress (In-between Jobs)
Carey Hilliards
Garden City, GA
- Brought food and beverages to tables in a timely manner.
- Provided excellent customer service to ensure repeat customers.
- Trained new employees to perform duties.
- Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
(In-between Jobs)
Stay At Home Mom
Savannah, GA
04.2012 - 08.2014
- Stayed home after having my first and only son and enjoyed it while I could.
Dispatcher Office Assistant
A.Action Air Conditioning and Heating
Wilmington Island, GA, GA
04.2009 - 06.2011
- Performed administrative duties such as photocopying, faxing documents and ordering supplies.
- Scheduled appointments for AC repairs, installations, and service calls as needed by dispatchers.
- Organized and maintained filing systems for documents related to the dispatch office.
- Assisted with training new hires on dispatcher procedures and protocols.
- Developed strategies for improving communication among drivers, customers and dispatchers.
- Analyzed data collected from previous trips in order to optimize future routes.
- Created daily logs of dispatched vehicles and personnel.
- Monitored radio communications between drivers, supervisors and dispatchers.
Quality Assurance Supervisor
American Ports Services
Pooler, GA
05.2004 - 11.2006
- Ensured that corrective actions were taken when necessary.
- Identified performance trends to conduct gap analysis, contributing to learning solutions and support.
- Provided guidance to staff on best practices in quality assurance methods.
- Prepared reports to communicate results of quality inspection activities to management.
- Maintained accurate records of all inspection activities performed.
- Performed root cause analysis investigations into non-conforming products or processes.
- Supervised a team of Quality Control Inspectors, while assisting in the daily operations of the warehouse.
- Worked as a project lead to set up a new QA operation in our new California location and provide direction to four team members.
Skills
- Records Management
- Microsoft Office Suite
- Attention to Detail
- Shipment Tracking
- Inventory Management
- Self-Motivated and Independent
- Teamwork and Cooperation
- Punctual and Reliable
- Safety Procedures
- Inspection and Quality Control
- Shipping and Receiving
- Warehousing Operations
- Forklift Operation
- Warehouse Software Systems
- KOERBER One, (WMS)
- Tech Ship
- Synapse
- Inventory Software
- Certified Forklift Driver
Certification
- Certificate for completion- Seminar in How to Supervise and Mange People
- CPR and First Aid Certified
Affiliations
- Certified with last company to operate Scissor Lift, Order Picker and Fork Lift
Timeline
Outbound Clerk
Taylored Services/ Yusen Logistics
12.2022 - Current
Warehouse Operations Lead
ONL-RBW Logistics
09.2019 - 10.2022
(In-between Jobs)
Stay At Home Mom
04.2012 - 08.2014
Dispatcher Office Assistant
A.Action Air Conditioning and Heating
04.2009 - 06.2011
Quality Assurance Supervisor
American Ports Services
05.2004 - 11.2006
Waitress (In-between Jobs)
Carey Hilliards
Operating Systems
- Microsoft Excel
- Microsoft Outlook
- PowerPoint
- Microsoft Word
- Operating Different Types of TMS
- Working with TC70 and MC40
- Tech Ship
- Synapse
- RF Scan Gun
- Korber One
- Microsoft Office
- FedEx shipping software
- UPS Worldship
- WIS International inventory scanner
Education Certifications
- CertifieRichard Arnold School for Adult Education-GEDd Fork-lift, Order picker & Scissor Lift Operator - 2019
- Certificate of completion - 2004 Fred Pryor Seminar - How to Supervise and Manage People
- Richard Arnold School for Adult Education-GED
- CPR and First Aid Certified - 2022
Highlights Qualifications
- High-energy, enthusiastic, and dependable individual who excels in challenging and competitive environments
- Supervisor with the ability to balance tasks and people's needs
- Skilled at multitasking and maintaining strong attention to detail
- Reputation as a dependable and accountable employee
- Strong organizational and quality assurance skills
- A talented and determined individual who achieves results individually and as a team leader
- Excellent customer services skills, professional in written and phone communication
- Skillful at processing data and information, keeping records and tabulation
Operating Systems
- Microsoft Excel
- Microsoft Outlook
- PowerPoint
- Microsoft Word
- Operating Different Types of TMS
- Working with TC70 and MC40
- Tech Ship
- Synapse
- RF Scan Gun
- Korber One
- Microsoft Office
- FedEx shipping software
- UPS Worldship
- WIS International inventory scanner
Education Certifications
- Certified Fork-lift driver & Order picker driver - 2019
- Certificate of completion - 2004 Fred Pryor Seminar - How to Supervise and Manage People
- Richard Arnold School for Adult Education-GED
- CPR and First Aid Certified - 2022
Highlights Qualifications
- High-energy, enthusiastic, and dependable individual who excels in challenging and competitive environments
- Supervisor with the ability to balance tasks and people's needs
- Skilled at multitasking and maintaining strong attention to detail
- Reputation as a dependable and accountable employee
- Strong organizational and quality assurance skills
- A talented and determined individual who achieves results individually and as a team leader
- Excellent customer services skills, professional in written and phone communication
- Skillful at processing data and information, keeping records and tabulation
Similar Profiles
April SmithApril Smith
Outbound Clerk at Taylored Services / Yusen LogisticsOutbound Clerk at Taylored Services / Yusen Logistics
Vytautas LapenasVytautas Lapenas
Senior planner at Yusen Logistics B.V.Senior planner at Yusen Logistics B.V.
Po-Hui HoPo-Hui Ho
Salesperson at Yusen Logistics TaiwanSalesperson at Yusen Logistics Taiwan
Anthony MillsAnthony Mills
Assembly Worker at Georgia TransformerAssembly Worker at Georgia Transformer
Megan NewtonMegan Newton
Substitute School Nurse at Effingham County School DistrictSubstitute School Nurse at Effingham County School District