April Snapp
Davenport,IA
Summary
Dynamic individual with hands-on experience as an Commerical Account Manager and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Overview
7
7
years of professional experience
Work History
Property Manager
Snapp Properties
03.2020 - Current
- Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
- Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
Commerical Account Manager
Nelson Brothers Agency
08.2024 - 11.2024
- Processed cancellation requests from carriers and provided resolution to maintain financial equity.
- Processed daily mail, email and phone calls from customers and producers to generate new business.
- Provided exceptional customer service, addressing concerns promptly and maintaining open lines of communication with clients.
Commerical Account Manager
Mel Foster Insurance
07.2024 - 11.2024
- Prepared orders and issued binders, proofs of insurance and endorsements for delivery to clients.
- Built relationships with customers and community to promote long term business growth.
- Recorded accurate and efficient records in customer database.
Commerial Account Manager
Assured Partners
03.2024 - 08.2024
- Reviewed audits of policies for accuracy to facilitate corrections between client and carrier.
- Prepared orders and issued binders, proofs of insurance and endorsements for delivery to clients.
- Managed a diverse portfolio of commercial accounts, ensuring timely delivery of products and services.
Contracted Commerical Account Manager
MNM Lilac - Gallagher
06.2023 - 07.2024
- Applied Epic Account Set Up
Sales Agent
American Family Insurance
06.2023 - 04.2024
- Expanded client base by diligently prospecting new leads and effectively presenting product offerings.
- Increased sales revenue by consistently meeting and exceeding sales targets.
- Improved overall customer satisfaction by promptly addressing concerns and providing tailored solutions.
Transportation Account Manager
Aronson Group LLC
02.2018 - 03.2022
- Established clear communication channels between clients and internal teams, ensuring seamless project execution.
- Assisted in the development of training materials for new hires, ensuring smooth onboarding process.
- Established long-term customer relationships to enhance client loyalty and satisfaction.
Education
Associate of Applied Science - Business Management
Brown Mackie College
Bettendorf, IASkills
- Time management
- Organizational skills
- Analytical thinking
- Multitasking
Unemployment
11/01/23, 03/31/24, 4 mos - Took time off Insurance to work on Properties it is legal in the state of Iowa to be self employed and collect unemployment.
Timeline
Commerical Account Manager
Nelson Brothers Agency
08.2024 - 11.2024
Commerical Account Manager
Mel Foster Insurance
07.2024 - 11.2024
Commerial Account Manager
Assured Partners
03.2024 - 08.2024
Contracted Commerical Account Manager
MNM Lilac - Gallagher
06.2023 - 07.2024
Sales Agent
American Family Insurance
06.2023 - 04.2024
Property Manager
Snapp Properties
03.2020 - Current
Transportation Account Manager
Aronson Group LLC
02.2018 - 03.2022
Associate of Applied Science - Business Management
Brown Mackie College
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