April Solis
Klamath Falls,OR
Summary
Detail-oriented healthcare professional with hands-on laboratory experience and strong organizational skills. Coordinate with clinical and educational teams in fast-paced environments. Manage priorities and support healthcare education and daily clinical operations.
Overview
1
1
Certification
12
12
years of professional experience
Work History
Certified Phlebotomist
Sky Lakes Medical Center
Klamath Falls, OR
07.2018 - 07.2026
- Leadership and Management: Directing and coordinating the phlebotomy team, providing training, and ensuring compliance with healthcare regulations.
- Quality Assurance: Monitoring procedures to maintain safety standards and improve patient satisfaction.
- Operational Oversight: Managing the patient's phlebotomy test process, including scheduling and workflow optimization.
- Administrative Duties: Handling budgeting, staffing, and reporting to upper management on departmental performance.
Assistant Store Manger
Beals
Klamath Falls, OR
10.2014 - 06.2018
- Supervised staff activities, ensuring performance standards were met and fostering a collaborative work environment.
- Customer Service: Address customer inquiries and complaints, ensuring a positive shopping experience.
- Supported sales goals by implementing promotional activities and motivating team collaboration to drive results. Help achieve sales targets by implementing promotional strategies and monitoring sales performance.
- Conducted training sessions for new employees on policies and customer service techniques to ensure consistent service quality. Train new employees on store policies, procedures, and customer service standards.
- Inventory Management: Assist in managing inventory levels, including ordering and restocking products.
- Store Maintenance: Ensure the store is clean, organized, and visually appealing to customers.
Education
General Education Diploma -
Klamath Community College
Klamath Falls01-2018
Skills
- Quality assurance
- Patient safety
- Regulatory compliance
- Workflow Optimization
- Team management
- Time management
- Patient Communication
Certification
Certified Phlebotomist 2018, Basic Life Support 2018
Timeline
Certified Phlebotomist
Sky Lakes Medical Center
07.2018 - 07.2026
Assistant Store Manger
Beals
10.2014 - 06.2018
General Education Diploma -
Klamath Community College