April Springer
Danville,AL
Summary
Mobility assistance Customer service Operations management Data entry Multi-line phone system operation POS systems Professional Summary Personal Caregiver focused on supporting patients and family members with expert care during difficult periods. Manage all personal needs, including food, hygiene and medications. Keep up with healthcare needs to promote recovery. Successful Store Manager skilled in boosting sales, maintaining team efficiency, and keeping costs low with consistent management practices. History of boosting revenue through proactive marketing and sales strategies. Demonstrated record of accomplishment in keeping stores efficient, employees productive, and customers satisfied. Efficient administrative professional with customer service expertise and good multitasking abilities. Motivated to positively impact business operations by effortlessly coordinating records, paperwork, and payments. Excellent data entry, report writing, and correspondence management abilities.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Patient Care Technician
Huntsville Hospital
05.2023 - Current
- Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
- Answered patient assistance calls, assessed needs, and offered qualified support.
- Maintained clean and safe environment to promote patient safety and comfort.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Documented patient information and care activities in electronic health record.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Supported needs of 14+ residents under long-term c
- Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes.
Personal Caregiver
Visiting Angel's
10.2017 - 10.2020
- Supported activities of daily living such as bathing, dressing, and grooming
- Met clients' social and emotional needs with caring companionship
- Monitored residents' conditions and reported changes to nursing staff or supervisor for handling
- Coordinated daily housekeeping, errands, and meal preparation for individuals under care.
Assistant Manager
Check Into Cash
10.2016 - 10.2017
- Directed daily store operations, including staff management, task delegation merchandising, and customer service
- Kept all paperwork current and compliant with internal standards and legal requirements
- Maintained operational performance by skillfully handling opening and closing tasks
- Promoted products with successful sales based on effective planning merchandising, and employee preparation.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service
- Created employee schedules to align coverage with forecasted demands
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs
Lead Cashier
Dollar General
08.2013 - 10.2016
- Completed opening and closing duties, including issuing and verifying cash drawers, completing daily sales reports, and reconciling cash drawers following shifts
- Trained cashier team in register operation, customer service procedures, and merchandising
- Delivered superior customer service to foster loyalty, including answering questions regarding product locations, pricing, and promotions
- Maintained appearance of checkout area, directing cashiers through restocking and shelf resets.
- Processed payments effectively and accurately handled cash, credit, debit and personal check transactions
- Led cashiers and associates in providing thoughtful customer service
Receptionist
Joe Sartain Ford
07.2010 - 08.2013
- Greeted incoming guests, notified personnel of guest arrivals, and directed individuals to correct meeting spaces
- Developed and maintained hardcopy and digital filing systems
- Ordered, received, and replenished office supply inventory and managed office-wide requisitions
- Operated telephone switchboard to answer, screen, and forward calls, providing information, taking messages, and scheduling appointments.
- Kept reception area clean and neat to give visitors positive first impression
- Provided clerical support to company employees by copying, faxing, and filing documents
Store Manager
Dollar General
05.1998 - 07.2010
- Supported human resources personnel in recruiting, onboarding, and training new team members in company policies, procedures, and service
- Maintained store standards in merchandising, security, and visual presentation
- Provided consistent feedback and training to empower team members in confident and personable service-delivery
- Coordinated efficient incoming and outgoing product movements, as well as successful merchandising strategies.
- Completed point of sale opening and closing procedures
- Rotated merchandise and displays to feature new products and promotions
- Assisted with hiring, training and mentoring new staff members
- Scheduled employees for shifts, taking into account customer traffic and employee strengths
Education
Student - Adult Health Nursing
Wallace State
Hanceville, AL05.2025
GED -
Calhoun Community College
05.2012
None -
Danville High School
Danville, AL05.1996
Skills
- Blood Glucose Monitoring
- Complex Problem-Solving
- Supplies Delivery
- Change Linens
- Medical Supply Stocking
- Patient Safety
- Taking Vital Signs
- Monitoring Patient Conditions
- Measuring bodily fluids
Certification
- CPCT/A - Patient Care Technician/Assistant
Timeline
Patient Care Technician
Huntsville Hospital
05.2023 - Current
Personal Caregiver
Visiting Angel's
10.2017 - 10.2020
Assistant Manager
Check Into Cash
10.2016 - 10.2017
Lead Cashier
Dollar General
08.2013 - 10.2016
Receptionist
Joe Sartain Ford
07.2010 - 08.2013
Store Manager
Dollar General
05.1998 - 07.2010
Student - Adult Health Nursing
Wallace State
GED -
Calhoun Community College
None -
Danville High School