April Starbird
Englewood,OH
Summary
Knowledgeable certified medical assistant with exceptional background over several years handling intensive clinical environments. Quality-driven and safety-oriented with excellent interpersonal and relationship-building abilities. Experienced in collaborating across disciplines to support patient needs and enhance care.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Bakery Associate
Mar-Chele Pretzel
Brookville, Ohio
09.2022 - Current
- Prepared dough and pretzel products following established recipes and procedures.
- Operated baking equipment to produce high-quality baked goods efficiently.
- Maintained cleanliness and organization of the bakery workspace throughout shifts.
- Collaborated with team members to streamline production processes for efficiency.
- Adhered to food safety standards while handling, storing, and preparing ingredients.
- Maintained cleanliness of work areas throughout shift.
Volunteer
Northmont F.I.S.H. Food & Clothing Pantry
Englewood, Ohio
09.2022 - 09.2023
- Supported client intake process by verifying information and addressing inquiries.
- Maintained accurate records and documented client data in company databases.
Medical Assistant
Christiana Care Neurology
Wilmington , DE
04.2014 - 02.2018
- Collected and documented patient medical histories and vital signs accurately.
- Managed patient scheduling and intake processes for efficient office operations.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Organized patient charts before each day's clinic sessions began.
- Educated patients about medications, procedures and physician's instructions.
Medical Assistant Instructor
Remington College
Maple Heights, Ohio
10.2013 - 07.2014
- Facilitated hands-on training sessions in clinical procedures and patient care techniques.
- Maintained classroom environments that encouraged active learning and participation.
- Conducted lectures on health care related topics including ethics and legal issues.
- Demonstrated proper techniques for taking vital signs, performing venipuncture, administering injections, and collecting specimens.
- Assessed student performance through written tests, practical exams, and hands-on demonstrations.
Medical Assistant
Cardiovascular Institute Of Michigan
Roseville, MI
07.2010 - 10.2013
- Assisted in patient intake and medical history documentation.
- Maintained electronic health records with attention to detail and accuracy.
- Supported billing processes by verifying patient insurance information promptly.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
- Educated patients about medications, procedures and physician's instructions.
- Organized patient charts before each day's clinic sessions began.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Educated patients and families on the heart monitoring process and equipment use.
Medical Assistant Cardiology
Cardiology Associates Of Michigan
Roseville, Michigan
10.2005 - 07.2010
- Educated patients on treatment plans and medication instructions effectively.
- Collaborated with healthcare team to coordinate patient care services.
- Maintained electronic health records with attention to detail and accuracy.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Supported billing processes by verifying patient insurance information promptly.
- Administered injections, medications and treatments as directed by the physician.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
- Educated patients about medications, procedures and physician's instructions.
- Contacted pharmacies to submit and refill patients' prescriptions.
Education
Nursing Assistant - Health Occupations
Sanilac County Career Center
Sandusky, OHSome College (No Degree) - Nursing
Macomb Community College
Warren, MICertification
- Registered Medical Assistant (Expired 2019)
- BLS/CPR Instructor 2013
- First aid Instructor 2013
- Certified Nursing Assistant (Expired)
References
References available upon request.
Timeline
Bakery Associate
Mar-Chele Pretzel
09.2022 - Current
Volunteer
Northmont F.I.S.H. Food & Clothing Pantry
09.2022 - 09.2023
Medical Assistant
Christiana Care Neurology
04.2014 - 02.2018
Medical Assistant Instructor
Remington College
10.2013 - 07.2014
Medical Assistant
Cardiovascular Institute Of Michigan
07.2010 - 10.2013
Medical Assistant Cardiology
Cardiology Associates Of Michigan
10.2005 - 07.2010
Nursing Assistant - Health Occupations
Sanilac County Career Center
Some College (No Degree) - Nursing
Macomb Community College