April Starnes
Spencer,IN
Summary
Seeking a position with a company that will allow to fully utilize communication, organizational, and problem-solving skills. Thrive on leaning new things, have a positive attitude, and am a hardworking team player. Always able and willing to excel in any position held. Legal professional with strong skills in writing, organizing and project managing cases related to Family law. Expertly conducts research, collects witness statements and organizes files. Experienced working with diverse populations to optimize representation.
Overview
22
22
years of professional experience
Work History
Paralegal
Hickam & Lorenz, P.C.
3.2007 - Current
- Act as a client liaison, provide information to clients regarding their case, handle client's billing and time tracking, proficient in use of Microsoft office software, work with appropriate court system members and other attorneys, prepare correspondence, legal documents, and transcribe notes, trial prep and research, entrusted with sensitive information per client/attorney privilege, manage attorney's calendar and time, specializing in Family Law, Civil and Real Estate Matters, work with Zoom and Teams, provide senior administrative support
- Managed scheduling of court calendars and deadlines to maintain smooth flow of firm operations.
- Maintained and updated organized client contact information to keep in touch with clients and provide updates on cases.
- Ensured compliance with court rules and procedures by accurately preparing and submitting legal filings within established timeframes.
- Streamlined office communication and improved case management with meticulous record-keeping and scheduling.
- Edited and proofread legal documents to verify accuracy.
- Contributed to firm-client relationship building through professional interactions with clients during meetings or phone calls, conveying empathy while maintaining confidentiality.
- Prepared legal briefs, motions, and pleadings.
- Boosted office productivity by maintaining an accurate calendar of appointments, deadlines, and court appearances.
- Helped attorneys prepare for trial by organizing exhibits and calling on witnesses to testify at hearings.
- Facilitated timely and accurate billing by recording billable hours, expenses, and other relevant information in the firm''s billing system.
- Assisted in preparation of settlement proposals and agreements to help attorneys negotiate settlement in best interest of client.
Office Coordinator
Bloomington Hospital- Hospice (Non-Profit)
2002.03 - 2007.03
- Performed various administrative tasks, prepared presentations, memos, letters, and minutes, processed account receivables and account payables, worked with Medicaid reimbursements and authorization process, trained in Medicaid, Medicare and other reimbursement sources and regulations, maintained and submitted statistical reports, ordered supplies and inventory, scheduled travel and itineraries for department staff
- Completed bi-weekly payroll for 50 employees.
- Provided administrative support to staff members, assisting with daily tasks as needed to promote productivity across the organization.
- Served as a point of contact for clients visiting the office, providing exceptional customer service that led to increased client retention rates.
- Oversaw maintenance requests for office equipment, ensuring prompt repairs or replacements as needed to prevent downtime.
- Managed office activities by maintaining communication between clients, tracking records, and filing all documents.
- Managed scheduling for multiple employees, ensuring optimal coverage during peak business hours.
- Supported executive staff members with calendar management, travel arrangements, and meeting coordination.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Maintained strict confidentiality of sensitive information, upholding the highest level of professionalism at all times.
Education
High School Diploma -
Owen Valley High School
Spencer, IN05.1995
Skills
- Legal Research
- Proficient in MS Office
- Client Communication
- Notary Public
- Office Management
- Client Relations
Certified CASA Volunteer
Advocate for the child's best interests in court proceedings related to abuse or neglect. Works one-on-one with a child in the foster care system.
Timeline
Office Coordinator
Bloomington Hospital- Hospice (Non-Profit)
2002.03 - 2007.03
Paralegal
Hickam & Lorenz, P.C.
3.2007 - Current
High School Diploma -
Owen Valley High School
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