April Stevens
Chicago Heights,IL
Summary
Performance-driven retail and warehouse professional offering natural leadership talent and advanced team-building abilities developed over 20 years of industry experience. Enhance employee motivation, customer satisfaction, and team performance with hands-on, collaborative strategies. Skilled at organizing workloads to efficiently meet high-volume retail needs.
Overview
3
3
years of professional experience
Work History
Bartender/Cashier
Harold's Shrimp & Chicken
06.2022 - 02.2023
- Conducted inventory counts by adding each item in stock and documenting in computer system.
- Checked personal identifications during alcohol and tobacco sales.
- Worked flexible schedule and extra shifts to meet business needs.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
- Used POS system to enter orders, process payments and issue receipts.
- Handled cash with high accuracy and took care to check bills for fraud.
Butterfinger Line Cook
Ferrero
04.2021 - 04.2021
- Start, maintain, and stop the different Butterfinger lines at varying times to control Butterfinger product flow.
- Using a computer to set and modify changes to the different lines throughout the day
- Monitored the flow of the candy as it went through different phases of different lines
- Handled extreme heat, strict candy rates goals, and executed quality checks and vision tests throughout the shift
- Handled mid-level changeovers and cleaned lines periodically
- Using SAP program to put notes and results into computers.
Front End Sales Associate
Frontline Books
06.2020 - 10.2020
- Set expectations and model excellent service by projecting a positive attitude and enthusiasm toward the job,company, and customers.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Developed strong rapport with customers and created positive impression of business.
- Generated new sales leads to achieve and exceed monthly sales goals.
- Used in-store system to locate inventory and place special orders for customers.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Education
Bachelor of Science - Fim/Video
Columbia College Chicago
Chicago, ILBachelor of Science - Writing Film/TV
Los Angeles Film School - Hollywood
Los Angeles, CA11.2025
Associate of Science - Graphic Design
Westwood College of Technology
Calumet City, IL06.2002
Skills
- Organize inventory and plan sales
- Sales monitoring Retail operations
- Research Networking
- Verbal communication and customer relations
- Problem-solving Attention to detail Multitasking
- Computer skills
- Training and development
- Coin and Currency Counting
- Microsoft Office
- Inventory management
- Cash management
- Adaptable and flexible
Timeline
Bartender/Cashier
Harold's Shrimp & Chicken
06.2022 - 02.2023
Butterfinger Line Cook
Ferrero
04.2021 - 04.2021
Front End Sales Associate
Frontline Books
06.2020 - 10.2020
Bachelor of Science - Fim/Video
Columbia College Chicago
Bachelor of Science - Writing Film/TV
Los Angeles Film School - Hollywood
Associate of Science - Graphic Design
Westwood College of Technology
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