April Strauss
Atwater,CA
Summary
Reliable professional with background in customer-facing roles, excelling in highly productive environments where task efficiency is paramount. Skilled in accurate cash handling, inventory management, and customer service, ensuring smooth and efficient transaction processes. Possess strong communication skills, problem-solving abilities, and adaptability to meet diverse customer needs and enhance overall satisfaction. Committed to contributing positively to team dynamics through effective collaboration and support.
Overview
17
17
years of professional experience
Work History
Assistant Food Service Team Lead
Raley's
Merced
12.2020 - Current
- Adhered to company food, safety, quality and sanitation policies.
- Performed scheduled inventory counts and supply audits.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Delegated work to staff, setting priorities and goals.
- Created shift schedules and coordinated with team members to maintain sufficient staffing levels during employee absences.
- Operated equipment and machinery according to safety guidelines.
- Ensured all products were correctly priced and tagged before stocking shelves.
Specimen Processor
WestPac Labs
San Luis Obispo, CA
06.2018 - 03.2020
- Verified patient information against medical records before releasing test results from the laboratory system.
- Evaluated incoming specimens for completeness prior to performing any tests or analyses on them.
- Adhered to all departmental policies and procedures related to specimen processing.
- Recorded specimen data into laboratory information systems accurately and efficiently.
Custom Service Cashier
WinCo Foods
Fresno, CA
07.2016 - 05.2018
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Answered phone calls to assist customers with questions and orders.
- Collected payments and provided accurate change.
- Checked personal identifications during alcohol and tobacco sales.
- Performed other duties as assigned by management.
Customer Service Cashier
Jack in the Box
Merced, CA
07.2008 - 07.2012
- Adhered to company policies regarding attendance and punctuality.
- Talked pleasantly with customers while taking orders and promoted positive image for business.
- Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
- Processed payments on cash register and counted back bills and change to patrons.
- Served orders to customers at windows, counters and tables.
Lead Medical Assistant
Merced Medical Clinic
Merced, CA
03.2008 - 03.2012
- Ensured that all medical supplies were adequately stocked in the examination rooms.
- Administered medications under physician's supervision.
- Educated patients about medications, procedures and physician's instructions.
- Guided patients to room, recorded vital signs, discussed patient medical history and entered information for physician or other clinical staff to review.
- Operated x-ray and electrocardiogram (EKG) to administer diagnostic tests.
- Ensured HIPAA compliance by maintaining confidentiality of patient information.
Education
Educational Leadership And Management
Leader Launch
Merced, CA08-2021
High School Diploma -
Yosemite High School
Merced, CA06-2002
Associates Degree - Sonography Technician
Merced College
Merced, CASkills
- Medical compliance
- Inventory control
- Team leadership
- Data entry
- Effective communication skills
- Excellent customer service skills
Timeline
Assistant Food Service Team Lead
Raley's
12.2020 - Current
Specimen Processor
WestPac Labs
06.2018 - 03.2020
Custom Service Cashier
WinCo Foods
07.2016 - 05.2018
Customer Service Cashier
Jack in the Box
07.2008 - 07.2012
Lead Medical Assistant
Merced Medical Clinic
03.2008 - 03.2012
Educational Leadership And Management
Leader Launch
High School Diploma -
Yosemite High School
Associates Degree - Sonography Technician
Merced College
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