April Striganivicz
Harrison,GA
Summary
Dynamic and reliable professional with extensive experience at AutoZone, excelling in customer service and inventory management. Proven ability to enhance sales through effective communication and strong relationships. Recognized for attention to detail and problem-solving skills, consistently delivering exceptional results in fast-paced environments.
Overview
12
12
years of professional experience
Work History
Rural Carrier Associate
USPS
08.2022 - 05.2023
- Demonstrated flexibility in adjusting schedules to accommodate unexpected staff shortages or increased workload demands.
- Reduced the occurrence of misdelivered mail by diligently verifying addresses before each dropoff.
- Sorted mail according to order of address appearance for easy access in field.
- Signed and received mail with signature requirements upon delivery and loading.
- Provided exceptional customer service, addressing concerns and resolving issues promptly.
- Delivered mail and packages to customers on prescribed route while processing check submissions, money orders, and stamp purchases in field.
- Developed strong relationships with customers, fostering trust and loyalty through reliable service.
- Organized mail ahead of delivery runs for correct routing.
Commercial Parts Specialist
AutoZone
08.2018 - 11.2021
- Collaborated across departments to resolve complex client inquiries effectively and efficiently.
- Developed strong relationships with vendors to ensure consistent supply of high-quality products at competitive prices.
- Created, built and maintained professional customer relationships.
- Enhanced inventory management through meticulous tracking of stock levels and efficient reordering processes.
- Provided exceptional customer service, addressing concerns promptly and professionally to maintain client loyalty.
- Ordered parts for technicians, repair shop, and used car service department.
Parts Sales Manager
AutoZone
01.2022 - 07.2022
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Managed daily operations, including budgeting, scheduling, and reporting activities related to parts sales.
- Oversaw merchandising efforts within the store, ensuring that products were displayed effectively to maximize visibility and stimulate sales growth.
- Streamlined inventory management for enhanced efficiency in ordering and tracking parts.
- Increased parts sales by developing and maintaining strong relationships with customers and suppliers.
Independent Contractor
Auto Parts Specialists
04.2017 - 11.2021
- Cataloged and corrected parts counts across multiple dealerships in GA within a team of independent contractors
Cashier
Home Depot
10.2013 - 04.2014
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Addressed customer needs and made product recommendations to increase sales.
Parts Specialist
USAuto Sales
06.2011 - 10.2012
- Issued parts to technicians to complete customers' repairs.
- Collaborated with service technicians to identify required parts for repairs, minimizing delays and enhancing productivity.
- Provided exceptional customer service by promptly responding to inquiries, resolving issues, and consistently going above and beyond to exceed expectations.
- Stocked storage areas with merchandise from new trucks, following bins system accurately to minimize inventory errors.
- Maintained a clean and organized work environment, allowing for easy access to frequently used items and efficient completion of tasks.
- Tracked parts use and charged items to customer accounts for billing.
- Received and restocked product, keeping sales floor shelves full and ready for customers' purchases.
- Implemented a new inventory management system, reducing waste and optimizing stock levels for increased profitability.
- Ordered parts from various distributors to fulfill demands.
- Researched vehicles and parts via physical catalogs and electronic means.
Education
Automotive Engineering
Forsyth Central High School
Cumming2007
Skills
- Reliability and punctuality
- Efficient delivery
- Vehicle maintenance
- Teamwork and collaboration
- Customer service
- Attention to detail
- Problem-solving abilities
- Multitasking Abilities
- Effective communication
- Active listening
- Organizational skills
- Adaptability and flexibility
Timeline
Rural Carrier Associate
USPS
08.2022 - 05.2023
Parts Sales Manager
AutoZone
01.2022 - 07.2022
Commercial Parts Specialist
AutoZone
08.2018 - 11.2021
Independent Contractor
Auto Parts Specialists
04.2017 - 11.2021
Cashier
Home Depot
10.2013 - 04.2014
Parts Specialist
USAuto Sales
06.2011 - 10.2012
Automotive Engineering
Forsyth Central High School
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