April Tate

* Highest Retail Sales month for Clinic

• Created Relationship with the Mall promoting the business during Christmas. Santa's Relaxation Station where technicians would promote the clinic with massage. The fist day opened 10 new memberships
• Managed budget implementations, employee evaluations, and contract details.
• Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
• Developed and implemented strategies to increase sales and profitability.
• Formulated policies and procedures to streamline operations.
• Managed purchasing, sales, marketing and customer account operations efficiently.
• Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
• Monitored daily cash discrepancies, inventory shrinkage and drive-off.
• Scheduled employees for shifts, taking into account customer traffic and employee strengths.
• Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
• Implemented business strategies, increasing revenue, and effectively targeting new markets.

Up for nomination for Esthetician of the year within first 6 months of EMployment

Continuously raised the bar for sales within the clinic

Number 1 in Advanced Skincare Sales.

Continuous training and certifications

Number 1 in Clinic for retail sales last quarter employed

70 % retention rate

* Created skincare and spa business from the ground up

* Market research social media, website, menus, pricing and ordering supplies.

• Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.

* Created themed packages included other contractors trained on treatments and services

• Adaptable individual with exceptional interpersonal skills and talent for building relationships. Known for delivering outstanding service and enhancing client satisfaction. Focused on fostering positive interactions and creating collaborative environment.

Created Yoga Themed Spa from the Ground up

Built a solid customer base within 10 months with community referrals from many businesses within the community.

Opened a second room inside the studio at the 10 month mark.

Marketing and community philanthropy involvement. Handled all inventory and supply orders and merchandising.

Dermaplanning LED and Microcurrent Chemical Peels, Microdermabrasion. Ayurveda treatments shirodhara and formulated facials with marma points. Reiki and Tibetan foot treatments with Bodyscrubs Detox Body wraps, Herbal Wraps.