April Taylor
Zephyrhills,FL
Summary
Detailed data specialist with 6 years of experience maintaining large datasets and entering information with clarity and efficiency. Dedicated contributor to efficiently organizing data and analyzing trends for use in reports and publications. Communicative team member with focus on effective collaboration and accurate project execution.
Overview
23
23
years of professional experience
Work History
Data Entry Clerk
FRM
Tampa, FL
07.2021 - Current
- Completed data entry tasks with accuracy and efficiency.
- Scanned documents and saved in database to keep records of essential organizational information.
- Entered numerical data into databases with speed and accuracy using 10-key pad.
- Sorted documents and maintained organized filing process.
- Managed documents by organizing forms, making photocopies, filing records, preparing correspondence and creating reports.
- Corrected data entry errors to prevent later issues such as duplication or data degradation.
- Verified accuracy of data before transcribing.
- Verified data files prior to entry to maintain high data accuracy.
- Entered numerical data into databases with speed and accuracy using 10-key pad
- Produced monthly reports with advanced Excel spreadsheet functions
- Scanned documents and saved in database to keep records of essential organizational information
Transportation Clerk
UPS
Lakeland, FL
05.2019 - 07.2021
- Remained aware of weather and traffic conditions and relayed issues to drivers.
- Assisted drivers with packing slips, bills of lading and invoices.
- Demonstrated proactive and resourceful nature in solving transportation delays.
- Utilized tracking numbers and bills of lading to determine delivery status.
- Answered incoming phone calls and developed friendly rapport with callers while answering questions, making recommendations and leading conversations to bookings.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Worked flexible hours; night, weekend, and holiday shifts.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Maintained energy and enthusiasm in fast-paced environment.
District Manager/ General Manager
Hardees Corporate/ Hardees Franchise
Wesley Chapel, FL
06.2009 - 04.2019
- Trained new employees on proper protocols and customer service standards.
- Assisted in recruiting, hiring and training of team members.
- Trained and guided team members to maintain high productivity and performance metrics.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Recruited, hired and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Boosted team member productivity by enhancing performance monitoring and instituting motivational approaches.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Interviewed and hired strong candidates for team openings, using newspapers, job boards and social media to find applicants.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Interacted well with employees and customers to build connections and nurture relationships.
Waitress Trainer
Big Boy
Hartford, MI
05.2000 - 06.2008
- Observed participants and provided corrective measures for skill improvement.
- Educated bartenders, clerks, and servers on responsible service protocols.
- Discussed proper procedures for requesting identification and provided practice opportunities to trainees.
- Fostered positive environment of learning to support and develop proficient certified servers to limit liability.
Administrative Assistant
Freight Savers Express
Adrian, MI
06.1998 - 07.2000
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
- Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Maintained staff directory and company policy handbook for human resources department.
Education
Certified - Med Tech, CPR, CNA
Florida Medical Prep
Tavares, FL04.2009
High School Diploma -
Big Rapids High School
Big Rapids, MI06.1992
Certified - Office Management
Mecosta Osceola Career Center
Big Rapids, MI08.1991
Certified - Marketing/Management Certification
Mecosta Osceola Career Center
Big Rapids, MI08.1990
Skills
- AR/AP
- Word processing
- Sorting and labeling
- 48 WPM typing speed
- Independent worker
Timeline
Data Entry Clerk
FRM
07.2021 - Current
Transportation Clerk
UPS
05.2019 - 07.2021
District Manager/ General Manager
Hardees Corporate/ Hardees Franchise
06.2009 - 04.2019
Waitress Trainer
Big Boy
05.2000 - 06.2008
Administrative Assistant
Freight Savers Express
06.1998 - 07.2000
Certified - Med Tech, CPR, CNA
Florida Medical Prep
High School Diploma -
Big Rapids High School
Certified - Office Management
Mecosta Osceola Career Center
Certified - Marketing/Management Certification
Mecosta Osceola Career Center
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