April Thomas
Shreveport,La
Summary
Professionally inclined and team oriented, hardworking and skilled individual seeking a permanent position in a retail or clerical driven occupation.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Results-oriented individual with a passion for continuous learning and innovation. Known for leveraging analytical thinking and creativity to solve problems and deliver high-impact solutions in fast-paced environments.
Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.
Overview
14
14
years of professional experience
Work History
Data Entry Operator
General Dynamics
Bossier City, Louisiana
04.2021 - Current
- Assisted with research projects by gathering, analyzing, and summarizing data.
- Managed workflow processes related to document management tasks efficiently.
- Inputted customer data into computer database accurately and quickly.
- Performed basic administrative duties such as filing, copying, scanning.
- Maintained confidentiality of sensitive information while entering data into system.
- Assisting disaster survivors with information and programs
Food Service Worker
Magnolia School of Excellence
01.2016 - Current
- Maintained a clean, concise, and organized food preparation area
- Developed skills in preparing a variety of food items and snacks
- Served food and drinks
- Replenished and stocked service stations, cabinets, and tables
- Greeted and entertained guests while providing answers and solutions to their problems
Junior Manager
Rainbow Shops
Shreveport, LA
06.2020 - 03.2021
- Assisted in the development of a new customer service training program.
- Supervised and evaluated staff performance, providing feedback to improve team productivity.
- Conducted weekly meetings with department heads to review performance metrics.
- Resolved customer complaints in an efficient and professional manner.
- Provided guidance on best practices for operational efficiency improvements.
- Ensured compliance with company policies and procedures related to personnel matters.
Children’s Direct Support Professional
Magnolia School Of Excellence
Shreveport
01.2017 - 09.2019
Guest Service Attendant
Dillard’s Department Store
01.2011 - 01.2015
- Opened the establishment for business
- Closed the entire department down at close of business
- Greeted customers and ascertained what each customer needed and wanted
- Maintained cash register audits
- Checked and balanced register monies
- Mentored and trained fellow associates
- Developed tasks and standards for the department
- Processed returns and exchanges
- Resolved issues amongst team members and guests
Education
Certification - Denal Assistant
Eastern College of Health Vocation
Shreveport01.2010
Associate’s degree - Computer Science
Southern University at shreveport
01.2001
High School Diploma -
Fair Park High School
Shreveport06-1998
Skills
- Leadership
- Ambition
- Drive
- Determination
- Adaptability
- Quick Learning
- Communication
- Knowledge of Operating Systems
- Microsoft Products
- Customer Service
- Team Oriented
- Positive Attitude
- Cash Register Operation
- Cash handling experience
- Flexible Schedule
- Attention to Detail
Timeline
Data Entry Operator
General Dynamics
04.2021 - Current
Junior Manager
Rainbow Shops
06.2020 - 03.2021
Children’s Direct Support Professional
Magnolia School Of Excellence
01.2017 - 09.2019
Food Service Worker
Magnolia School of Excellence
01.2016 - Current
Guest Service Attendant
Dillard’s Department Store
01.2011 - 01.2015
Certification - Denal Assistant
Eastern College of Health Vocation
Associate’s degree - Computer Science
Southern University at shreveport
High School Diploma -
Fair Park High School