April Tomlinson
Report Data Technician
Navarre,FL
Opportunities Don't happen.You create them.
Chris Grosser
Summary
Worked Law Enforcement in the Air Force for seven years, to include administrative duties of Desk Sergeant, Reports and Analysis Clerk and Security Clearances-Background Checks.
Worked at the Escambia County Sheriff's Office as a 911 Dispatcher for nine years.
Currently work at Escambia County Sheriff's Office as a Report Data Technician.
Overview
6
6
Years of professional experience in quality analysis
Work History
Report Data Technician
Escambia County Sheriff's Office
Pensacola, Florida
10.2016 - Current
- Use Microsoft Word and other software tools to create documents and other communications
- Correct data entry errors to prevent later issues such as duplication or data degradation
- Identify issues, analyze information and provide solutions.
- Keep optimal quality levels to prevent critical errors and support team performance targets
- Quickly learn new skills and apply them to daily tasks, improving efficiency and productivity
- Carry out day-day-day duties accurately and efficiently
- Demonstrate respect, friendliness and willingness to help wherever needed
- Work flexible hours; night, weekend, and holiday 10 hour shifts
- Accurately handle data entry into company-based software for 400+ deputies
- Offer friendly and efficient service to customers, handling challenging situations with ease
- Collaborate with team members to achieve target results
- Develop and maintain courteous and effective working relationships
- Complete paperwork, recognizing discrepancies and promptly addressing for resolution
- Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately
Administrative Assistant Associate
Camping World
Gulf Breeze, FL
2013 - 2014
- Restocked supplies and submitted purchase orders to maintain stock levels.
- Generated reports and typed letters in Word.
- Screened visitors and issued badges to maintain safety and security.
- Edited documents to improve accuracy of language, flow and readability.
- Managed incoming correspondence to enhance employee performance and reduce time spent on processing and responding.
- Managed relational database to store information for reference, reporting and analysis.
- Received and sorted incoming mail and packages to record, dispatch or distribute to correct recipient.
- Updated spreadsheets and databases to track, analyze and report on performance and sales data.
- Issued license plates through Department of Motor Vehicles to new buyers and verified proof of insurance.
- Prepared paperwork for approval of sales.
- Managed over 75 customer calls per day.
Education
Some College (No Degree) - Business Computer Science
- Professional development completed in Business Computer Science
Skills
- Efficient Data Entry
- Data Operations
- Self Starter
- Data Review
- Data Verification
- Reading Comprehension
- Critical Thinking
- Active Listening
- Accuracy Verification
- Inbound Phone Calls
- Audio Transcription
- Standard Operating Procedures Understanding
- Accuracy Verification
- Inbound Phone Calls
- Audio Transcription
- Standard Operating Procedures Understanding
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Report Data Technician - Escambia County Sheriff's Office
10.2016 - Current
Administrative Assistant Associate - Camping World
2013 - 2014
American Commercial College - Some College (No Degree), Business Computer Science
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