Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

April Touchet

Kaplan

Summary

Dynamic and dedicated professional with a strong work ethic and exceptional customer service skills, honed at Pincher's Restaurant. Proven ability to engage guests and manage cash handling efficiently, while fostering loyal clientele through personalized service. Recognized for enhancing customer satisfaction and maintaining a clean, organized environment.

Personable and adaptable individual with knack for delivering exceptional customer service and creating memorable dining experiences. Possesses strong understanding of menu offerings and food handling protocols, along with solid multitasking and communication skills. Able to contribute to positive dining atmosphere and ensure guest satisfaction.

Overview

4
4
years of professional experience
1
1
Certification

Work History

SERVER

PINCHER'S RESTAURANT
04.2025 - 07.2025
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

BARTENDER

LAST CHANCE LOUNGE
09.2024 - 04.2025
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.

Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.

BARTENDER

BLACKS'S BANQUET & RECEPTIONS
03.2024 - 03.2025
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Kept bar presentable and well-stocked to meet customer needs.

SERVER/BARTENDER

RIVERFRONT RESTAURANT
09.2021 - 09.2024
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.

Education

High School Diploma -

ABBEVILLE HIGH SCHOOL
Abbeville, LA

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement

Certification

LEARN2SERVE

LOUISIANA RESPONSIBLE VENDOR TRAINING

Timeline

SERVER

PINCHER'S RESTAURANT
04.2025 - 07.2025

BARTENDER

LAST CHANCE LOUNGE
09.2024 - 04.2025

BARTENDER

BLACKS'S BANQUET & RECEPTIONS
03.2024 - 03.2025

SERVER/BARTENDER

RIVERFRONT RESTAURANT
09.2021 - 09.2024

High School Diploma -

ABBEVILLE HIGH SCHOOL