April Troup
Sterling,OH
Summary
Dynamic leader with a proven track record at the Ohio Education Association, excelling in strategic planning and organizational leadership. Spearheaded merger negotiations, boosting profitability and market share. Renowned for building strong, collaborative relationships and fostering a safety-focused culture. Expertise in contract negotiation and delivering engaging presentations, enhancing stakeholder engagement and operational excellence.
Overview
18
18
years of professional experience
1
1
Certification
Work History
President of Local Support Staff Union
Ohio Education Association
2023.08 - Current
- Developed strong partnerships with cross-functional teams for improved collaboration and efficiency.
- Streamlined organizational processes by evaluating current systems and implementing improvements.
- Increased customer satisfaction through continuous improvement initiatives and excellent customer service.
- Led successful merger negotiations, resulting in expanded market share and increased profitability.
- Championed corporate social responsibility initiatives, fostering goodwill within the community and industry.
- Advocate for fellow members in helping making the union stronger.
- Utilizing leadership abilities to communicate with members with upcoming events including, meetings, campaigns, and membership drives.
- Served as a spokesperson for members to have open communication with superintendent.
ONE Ohio New Educators Member Ambassador
Ohio Education Association
2022.07 - Current
- Promoted good customer relations and premier customer satisfaction by demonstrating friendly demeanor and can-do attitude.
- Greeted customers and clients to create welcoming atmosphere.
- Assisted team with operational policies and procedures to drive services.
- Built relationships with key stakeholders, fostering collaboration and understanding between organization and community.
- Served as organization ambassador at various charity events, promoting mission and values.
- Resolved conflicts between staff members and community members in diplomatic manner.
- Represented organization at professional conferences, delivering engaging presentations to diverse audiences.
- Developed and maintained extensive network of community contacts, resulting in increased visibility.
- Work with early career educators and support professionals in their first ten years of their career. Building relationships and a strong voice for their students.
Bus Driver
Norwayne Local Schools
2018.08 - Current
- Kept bus interiors clean and tidy to provide comfortable passenger environments.
- Completed pre- and post-trip bus inspections for safe passenger transportation.
- Maintained a clean and sanitary bus interior by regularly inspecting for cleanliness, removing trash, and reporting necessary repairs to management.
- Operated bus and navigation equipment in alignment with company safety, DOT, and local traffic standards and regulations.
- Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
- Transported passengers safely along prescribed routes according to tight schedules.
- Acted calmly, productively and professionally under pressure for helpful emergency response.
- Performed bus driving duties while keeping student safety in mind to maintain good safety record.
- Developed strong rapport with regular passengers by providing friendly service, remembering names, engaging in conversations when appropriate.
Fitness Instructor
YMCA Of Wadsworth
2010.06 - 2018.07
- Boosted client motivation by developing personalized fitness programs tailored to individual goals and abilities.
- Improved gym member retention through consistent monitoring of progress and providing regular feedback on performance.
- Enhanced class participation by designing fun and engaging group exercise routines that catered to various fitness levels.
- Promoted a positive workout environment by fostering strong relationships with clients, resulting in increased customer satisfaction.
Respite Provider
Ohio Department Of Developmental Disabilities
2006.07 - 2018.07
- Assisted clients with daily living activities, promoting independence and quality of life.
- Demonstrated professionalism and confidentiality in all interactions, upholding client privacy rights and maintaining the highest standards of ethical conduct.
- Enhanced family well-being by offering regular breaks and support services for primary caregivers.
- Communicated regularly with healthcare professionals regarding updates in treatment plans or medications prescribed for clients under my care.
Education
Bachelor of Arts - Communications
University of Akron
Akron, OHSkills
- Leadership Team Building
- Organizational Leadership
- Strategic Planning
- Operational Excellence
- Employee Relations
- Contract Negotiation
- Company Representation
- Creating and Delivering Presentations
- Consulting
- Remote Team Management
- Safety-focused
- Traffic laws knowledge
Certification
Adult First Aid/CPR/AED Certified
Timeline
President of Local Support Staff Union
Ohio Education Association
2023.08 - Current
ONE Ohio New Educators Member Ambassador
Ohio Education Association
2022.07 - Current
Bus Driver
Norwayne Local Schools
2018.08 - Current
Fitness Instructor
YMCA Of Wadsworth
2010.06 - 2018.07
Respite Provider
Ohio Department Of Developmental Disabilities
2006.07 - 2018.07
Bachelor of Arts - Communications
University of Akron
Adult First Aid/CPR/AED Certified
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