April Tuggerson
Reddick,FL
Summary
Talented professional fully qualified to handle diverse diagnoses and clinical presentations. Expertly supports clients experiencing difficult emotional situations, mental illness and life-changing events. Adaptable to needs of individuals and skilled at incorporating changing information to inform and optimize treatment plans.
Overview
24
24
years of professional experience
Work History
Clinical Counselor
children's home society
Ocala, FL
06.2021 - 06.2024
- Talked with family members during period when patients could not self-advocate.
- Provided cognitive-based therapy to assist with challenge and crisis resolution.
- Provided counseling for relapse prevention, social issues and mental health problems.
- Taught clients anger management techniques, relaxation skills, impulse control, social skills, emotional coping skills and functional living skills.
- Gathered information from families and social services agencies to inform development of treatment plans.
- Performed counseling interventions to address issues through conflict resolution and situational adjustment to depression, anxiety, and physical or substance abuse.
- Referred clients to other programs and community agencies to enhance treatment processes.
Intern-counselor
Arnette House
Ocala, FL
01.2021 - 04.2021
- Asked questions to help clients identify personal feelings and behaviors
- Collected information about clients through interviews, observation and tests
- Facilitated up to 9-12 individual sessions per week and well-regarded group.
- Worked with diverse group of patients under direct supervision of licensed therapists and supervisors.
- Managed treatment processes, including maintaining progress notes and related documentation.
- Performed 500 field hours of field experience during January 2021 to April 2021. Working with clients, families, and groups.
Team Leader
Arnette House Inc
Ocala, FL
06.2016 - 05.2021
- Manage operation of residential facility: supervise up to 18 youth and 4 direct care staff.
- Implement new policies and procedures in accordance with state guidelines.
- Works with clients between the ages of 10-17 years.
- Serve as a positive role model and advocate at all times for youth and their families.
- Maintain confidentiality.
- Completed DCF trainings.
- Maintain the integrity of a structure program.
- Assist case manager and community partner with clients information request.
- Implement a positive work environment with staff, while providing a safe environment for clients.
- Provide a daily log document of all activities.
- Ensure the parents and child is comfortable while child is placed in the shelter.
- Developed open and professional relationships with team members, enabling more effective issue resolution.
- Mentored newly hired employees on machine operations and implemented training on safety procedures to prevent injuries.
- Kept work areas clean, neat and free of safety hazards to maximize efficiency.
Machine operator
Cutrale Citrus Juice
Leesburg, Fl.
01.2014 - 01.2015
Team Leader
Signature Brands
Ocala, Fl.
01.2000 - 01.2013
Caser operator
Machine operator
Packaging
Extruder operation
Education
Master of Social Work - Social Work
University Of North Florida
Jacksonville, FL04.2021
Bachelor of Social Work -
University Of North Florida
Jacksonville, FL04.2020
Associates of Arts -
Santa Fe College
Gainesville, FL05.2019
Skills
- Family Counseling
- Cognitive behavioral therapy
- Crisis Intervention
- Case Management
- Suicide Prevention
- Mental Health Assessment
- Group Therapy
Affiliations
- Member, Alumni Association
Accomplishments
- Promoted from [Staff member] to Team Leader, in less than 12-months
Timeline
Clinical Counselor
children's home society
06.2021 - 06.2024
Intern-counselor
Arnette House
01.2021 - 04.2021
Team Leader
Arnette House Inc
06.2016 - 05.2021
Machine operator
Cutrale Citrus Juice
01.2014 - 01.2015
Team Leader
Signature Brands
01.2000 - 01.2013
Caser operator
Machine operator
Packaging
Extruder operation
Master of Social Work - Social Work
University Of North Florida
Bachelor of Social Work -
University Of North Florida
Associates of Arts -
Santa Fe College
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