Summary
Overview
Work History
Education
Skills
Timeline
Generic

APRIL TURNER

Westport,CT

Summary

Dynamic finance, strategy and inventory planning executive with 15 years of experience driving business strategy, operations, and team management across diverse retail environments. Demonstrated success in translating strategic vision into operational success through multi-functional leadership and collaboration. Excels at leveraging technical expertise, business acumen, and influence to foster partnership across teams to drive successful outcomes. Recognized for the ability to influence stakeholders at all levels of the organization, leveraging broad exposure to and understanding of various business functions including finance, merchandising, operations, sales, marketing, digital, and HR. Resilient and empathetic leader adept at retaining and developing top talent.

Overview

17
17
years of professional experience

Work History

Director, Head of FP&A, Global Retail

MILLERKNOLL
01.2021 - 01.2023

Lead global retail FP&A segment exceeding $1 billion in revenue, overseeing teams in North America, Europe, and Asia

  • Accountable for segment P&L performance, budget, forecast, variance analysis and reporting across all revenue channels (Ecommerce, Stores, Wholesale), brands, and regions
  • Optimized segment profitability by streamlining processes and implementing cost-saving measures. Specifically, surpassed segment cost reduction targets by 20% by guiding team through thorough analysis of cost structure, more closely aligning expenses to revenue and profit generation.
  • Improved project efficiency with strategic planning, resource allocation, and time management practices.
  • Managed budgets effectively to ensure optimal use of resources while maintaining financial stability.
  • Facilitated cross-functional collaboration for improved decision-making processes within the organization.
  • Leveraged data analytics insights for informed decision-making in critical areas such as sales forecasting, budgeting, or personnel management.
  • Managed allocation of $300+ million annual operating budget
  • Established thought leader and strategic partner, with influence across Marketing, Merchandising, Sales, Operations, Digital, Facilities, and Human Resources
  • Increased marketing spend efficiency by 10%+, leveraging operational expertise to guide channel marketing strategy, aligning digital key performance indicators (Demand, Conversion, Average Spend per Purchase) with marketing performance metrics (ROAS, CPC, CAC)
  • Managed the development and reporting of pro forma analysis for physical stores, guiding market entry/exit decisions and devised guidelines, necessary for sustained profitability, for Facilities to be used in lease term negotiations.
  • Overhauled budgeting, forecasting, and performance management processes to more closely align with segment objectives.
  • Drove headcount planning effort, including the design of sales compensation structure and distribution center staffing model.
  • Led sales target planning at all levels and influenced product pricing models.
  • Led capital investment decision making process based on projected return and impact to cash flow.
  • Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.

Director, Head of Planning

GAP INC - Intermix
01.2018 - 01.2021
  • Headed-up multi-channel planning organization, overseeing budget, forecast, and long-range planning activities
  • Spearheaded development of operating plan, driving cross-functional strategy and alignment to enhance profitability
  • Drove end-to-end commercial calendar decision making process, influencing and garnering buy-in from balance of executive leadership team
  • Directed team in setting revenue, inventory, and profitability targets for new and existing business
  • Overhauled company-wide pricing framework
  • Orchestrated 25% year-over-year revenue growth, while increasing inventory productivity, in 2019 through development of comprehensive product and inventory roadmap
  • Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
  • Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
  • Influenced digital marketing initiatives, shaping customer acquisition, retention, and return on marketing investment (ROMI) targets
  • Led the successful development, UAT and implementation of Oracle Merchandise Financial Planning system.

DVP, Company Planning

HUDSON'S BAY COMPANY - SAKS Off FIFTH/GILT
01.2014 - 01.2018
  • Championed the development and execution of revenue, profit, and inventory plans for a thriving $1 billion multi-channel organization
  • Partnered with cross-functional senior leadership to construct a comprehensive commercial calendar, ensuring seamless alignment between promotional activities, monthly sales, and gross margin expectations
  • Led team in development of store sales, margin, and operating income goals
  • Identified category, brand, and pricing opportunities to bridge gaps to financial targets and optimize profitability
  • Drove impactful analytical effort, generating valuable insights into customer engagement across both e-commerce and stores. Leveraged findings to formulate data-driven recommendations on product investment and promotional strategies.
  • Undertook a comprehensive rebuild of the financial planning framework following the divestiture of GILT
  • This involved developing an enhanced workflow process calendar closely aligned with merchant deliverables, implementing process improvements to support the new workflow, redefining associate roles, and aligning cross-functional deliverables.


Inventory Planning Manager, GILT

  • Led high-performing team responsible for managing merchandise budget, forecast, and long-range planning
  • Served as business lead in collaborating with tech team to develop an Artificial Intelligence/Machine Learning pricing tool, resulting in 250 basis points increase in margin for key categories
  • Conducted thorough analysis of site performance and utilized findings to develop a strategic "playbook," enabling more effective timing, mix, placement, and duration of sales on site
  • Selected to participate in HBC Executive Leadership Program for ability to collaborate and influence across the organization
  • Cultivated and strengthened relationships with HR leadership to establish a comprehensive career pathing program for the GILT Planning Organization within HBC, filling a previously unaddressed need
  • Led a team of eight in designing and implementing a mentorship program, streamlining new hire onboarding, defining clear roles and responsibilities within the planning organization, and introducing an employee recognition program
  • Fostered a culture of challenging the status quo and nurtured an intrapreneurial environment within the team
  • This led to the development of impactful tools that enhanced business visibility, including:
  • A planning tool that outlined full-price sales penetration expectations and provided clearer pricing and costing requirements by brand and delivery
  • A comprehensive markdown tool that provided greater visibility into item-level performance, enabling more informed pricing decisions.

Planner, Latin America / Associate Planner

RALPH LAUREN
01.2006 - 01.2014

Merchandise Planner

LOFT, ANN INC

Associate Planner and Allocator

MICHAEL KORS

Sales Associate

CLUB MONACO

Financial Analyst, Executive Financial Development Program

W.W. GRAINGER, INC

Education

Bachelor of Science - Finance

THE UNIVERSITY OF ILLINOIS
Urbana, IL

Bachelor of Arts - Merchandising

ILLINOIS INSTITUTE OF ART

Data Analytics

General Assembly
New York, NY

Skills

    Financial Strategy & Planning

    Assortment Strategy & Planning

    Operating Model Development

    Revenue Forecast & Planning

    Cross-Functional Collaboration & Influence

    Team Building & Engagement

    Data & Analytics Partner

    Power BI, Tableau, Looker, Adaptive, SAP, NetSuite, OneStream

Timeline

Director, Head of FP&A, Global Retail

MILLERKNOLL
01.2021 - 01.2023

Director, Head of Planning

GAP INC - Intermix
01.2018 - 01.2021

DVP, Company Planning

HUDSON'S BAY COMPANY - SAKS Off FIFTH/GILT
01.2014 - 01.2018

Planner, Latin America / Associate Planner

RALPH LAUREN
01.2006 - 01.2014

Merchandise Planner

LOFT, ANN INC

Associate Planner and Allocator

MICHAEL KORS

Sales Associate

CLUB MONACO

Financial Analyst, Executive Financial Development Program

W.W. GRAINGER, INC

Bachelor of Science - Finance

THE UNIVERSITY OF ILLINOIS

Bachelor of Arts - Merchandising

ILLINOIS INSTITUTE OF ART

Data Analytics

General Assembly
APRIL TURNER