April Tyrrell
Brownsville,VT
Summary
Housekeeper focused on providing exceptional service. Reliable, responsible and driven, work well alone or as a team player. Consistently punctual in arrival and stays until all tasks are complete. Manages supply inventory and task list efficiently. Dedicated to maintaining cleanliness and upkeep for facilities and rooms. Skillful in quickly preparing rooms for guests, overseeing laundry and monitoring grounds for general repairs. Positive and energetic professional comfortable working with minimal supervision. Organized possessing in-depth knowledge of various cleaning methods. Hands-on experience in operating housekeeping equipment. Bringing background in thoroughly cleaning large properties, office buildings and gathering spaces as well as full kitchens and bathrooms and municipal buildings. Very enthusiastic, takes great pride in everything done.
Overview
16
16
years of professional experience
Work History
Housekeeper
Holiday Inn Club Vacations At Orange Lake Resort
Brownsville, VT
10.2021 - Current
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Cleaned and stocked guest rooms by replacing used towels and linens, vacuuming floors, making beds and restocking bathroom items.
- Vacuumed rugs and carpeted areas in offices, lobbies and corridors.
- Dusted picture frames and wall hangings with cloth.
- Hand-dusted and wiped down office furniture, fixtures and windowsills to keep areas clean and comfortable.
- Restocked room supplies such as facial tissues for personal touch with every job.
- Slid beds, sofas and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Adhered to professional house cleaning checklist.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Responded to requests from patrons for linens and toiletries.
- Kept building entryway glass clean and polished for professional presentation.
- Documented and reported necessary facility and building repairs observed.
- Trained new employees on departmental procedures and provided assistance in finding cleaning supplies.
- Cleaned elevators, glass and planters in public areas such as lobby, pool and public restrooms.
- Restocked linen and cycled towels and sheets in full-service hotel-based spa.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Cleaned full size kitchens stoves, ovens, refrigerators etcetera.
- Cleaned condos/time shares
- Carried many things up and down many flights of stairs.
- Have received numerous awards for going above and beyond my own work duty's and taking great pride in my work, and see things through our guests' eyes, making myself available when needed and where I'm needed. even on days off,
Housekeeper
Okemo Mountan
Ludlow, VT
05.2011 - 11.2013
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Cleaned and stocked guest rooms by replacing used towels and linens, vacuuming floors, making beds and restocking bathroom items.
- Vacuumed rugs and carpeted areas in offices, lobbies and corridors.
- Dusted picture frames and wall hangings with cloth.
- Hand-dusted and wiped down office furniture, fixtures and windowsills to keep areas clean and comfortable.
- Restocked room supplies such as facial tissues for personal touch with every job.
- Slid beds, sofas and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Adhered to professional house cleaning checklist.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Responded to requests from patrons for linens and toiletries.
- Kept building entryway glass clean and polished for professional presentation.
- Documented and reported necessary facility and building repairs observed.
- Trained new employees on departmental procedures and provided assistance in finding cleaning supplies.
- Cleaned elevators, glass and planters in public areas such as lobby, pool and public restrooms.
- Restocked linen and cycled towels and sheets in full-service hotel-based spa.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Cleaned full size kitchens stoves, ovens, refrigerators etcetera.
- Cleaned condos/time shares
- Carried many things up and down many flights of stairs.
- Have received numerous awards for going above and beyond my own work duty's and taking great pride in my work, and see things through our guests' eyes, making myself available when needed and where I'm needed. Even on days off,
Stone Masonry/Landscaper
My Own Business
Hartland, VT
06.2007 - 10.2010
- Measured, cut and smoothed stone to maximize fit and complete attractive work for customers.
- Operated equipment such as cranes and hoists to lift and guide large stones into place.
- Organized patterns, plans and supplies to efficiently prepare for each job.
- Maximized project efficiency by building and installing prefabricated masonry units.
- Cleaned off excess materials and polished surfaces to achieve ideal smoothness and reflectivity.
- Mixed mortar to lay bricks, stones and concrete sidewalks.
- Removed excess mortar and finished joints for uniform surface.
- Used rakes and shovels to spread, level and smooth concrete.
- Operated equipment such as forklifts to move bricks and supplies.
- Used straightedges and jointers to mold expansion joints and edges.
- Followed blueprints or drawings to lay blocks and bricks in correct arrangement.
- Operated drills, paving breakers and powered abrasive saws to cut or demolish bricks and concrete.
- Prepared surfaces for work by smoothing imperfections on ground or with close structures.
- Molded expansion joints and edges using correct tools.
- Applied sealants or other protective coatings to waterproof or restore concrete surfaces.
- Read work orders and design drawings to determine work requirements and sequence of tasks.
- Signaled truck drivers to position truck to facilitate pouring concrete into constrained locations.
- Used polishing and surfacing machines to polish surfaces.
- Used Moers and weed whackers, saws to create, maintain gardens, flower beds and more.
- Laid patios, walkways, built different types off stone walls.
- Took care of the book work, payroll, taxes, billing
- Planted bulbs, trees, bushes and flowers for residential and commercial clients
- Trimmed greenery, shrubs and hedges to maintain uniform appearance
- Identified and removed invasive plants and noxious weeds for garden aesthetics and ecosystem health
- Rearranged planting beds and flower gardens seasonally
- Designed programs for landscape maintenance, pest management, composting and other related topics
- Identified plant diseases and researched methods for mitigation
- Mulched gardens, placed sod and adjusted soils to provide optimal growth potential
- Installed stonework according to landscape design plan and client specifications
- Followed planned landscaping designs to determine placement of sod, sown grass, flowers and foliage
- Opened containers with steel cutters, claw hammers and other hand tools
- Maintained grounds by trimming, weeding and general clean-up
- Removed and disposed of plant debris from work sites to keep areas safe and well-organized
- Developed lasting customer relationships and grew network over time
- Performed planting, watering, mulching and edging of lawns
- Handled hedge, bush and shrub trimming
- Answered questions and addressed customer concerns according to rigorous timetables, supporting diverse lawn health and landscape development requests
- Installed and maintained landscapes at homes, offices and parks
- Educated employees and members of public on plant biology and health
- Used trimmers and chainsaws for grounds maintenance, brush clearing and tree removal and thinning
- Enhanced visibility and improved tree and bush shape through intentional pruning
- Maximized water conservation, checking sprinkler spray angles and testing digital controller performance
- Diagnosed lawn and garden issues and recommended targeted solutions
- Mixed and sprayed fertilizers, herbicides and insecticides onto shrubs, trees and grass
- Cultivated soil and added fertilizer, compost and amendments
- Worked with customers to develop designer landscaping plans for various budgets
- Provided expert lawn care, mulching, aerating and trimming around walks, walls and flower beds
- Removed weeds, hazards and debris from common pathways to improve usability
- Maintained routine landscaping schedules to boost lawn health
- Used shears, pruners and chainsaws to prune and trim hedges and shrubs
- Applied weed and pest control chemicals to lawns, protecting grass growth and improving appearance
- Arranged winter decorations, holiday lights, wreaths and garlands
- Designed and drafted planting plans for formal gardens and perennial flowerbeds
LNA
Springfield Rehabilitation & HealthCare Center
Springfield, VT
08.2000 - 03.2004
- Facilitated personal hygiene management, feeding and ambulation.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
- Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
- Transported patients between rooms and appointments or testing locations.
- Maintained best-in-class standards for individualized care in unit by continuously checking in with patients and families and quickly providing care.
- Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours; night, weekend, and holiday shifts.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Maintained energy and enthusiasm in fast-paced environment.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork
- Carried out day-to-day duties accurately and efficiently
Education
GED -
Windsor High School
Windsor, VT06.1989
Skills
- Room and Public Space Cleaning
- Team Support and Collaboration
- Health and Safety Regulations
- Trash Collection and Disposal
- Rug and Carpet Cleaning
- Cart Stocking and Organization
- Guest Service and Support
- Greet Guests
- Wall and Ceiling Cleaning
- COVID-19 Safety Procedures
- Stain Removal
- Exceptional Time Management
- Linens and Toiletries
- Guest Satisfaction
- Cleaning Methods
- Room Assignments
- Removing Trash
- Proper Waste Disposal
- Supply Replenishment
- Chemical Cleaning
- Soil Collection
- Light Fixtures and Ceiling Fans
- Garbage Disposal
- Furniture Moving
- Interior and Exterior Cleaning
- Stocking Bathrooms
- Special Requests
- Washing and Drying
- Dish Preparation
- Clean Rooms Expertise
- Complex Problem-Solving
- Special Assignments
- Kitchen Cleaning and Dishwashing
- Customer Inquiry and Response
- Active Listening
- Reading Comprehension
- Emergency Situations
- Restroom Servicing
- Learning Strategies
- Room Turnover
- Critical Thinking
- Guest Request Response
- Project Requirements
- Detail-Oriented
- Writing
- Instructing
- Troubleshooting
- Daily Cleaning and Sanitation
Timeline
Housekeeper
Holiday Inn Club Vacations At Orange Lake Resort
10.2021 - Current
Housekeeper
Okemo Mountan
05.2011 - 11.2013
Stone Masonry/Landscaper
My Own Business
06.2007 - 10.2010
LNA
Springfield Rehabilitation & HealthCare Center
08.2000 - 03.2004
GED -
Windsor High School
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