Summary
Overview
Work History
Education
Skills
Timeline
Generic

April Vandiford

Jacksonville,NC

Summary

Dynamic and reliable professional with a proven track record at Advance Auto Parts, excelling in account management and client relations. Demonstrated adaptability and attention to detail, consistently surpassing sales targets while fostering strong partnerships. Skilled in pricing and shelf labeling, enhancing customer satisfaction through exceptional service and effective teamwork. Previous experience with swine and the daily tasks of caring for swine.

Overview

19
19
years of professional experience

Work History

Merchandiser

Survey.com
06.2022 - Current
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Updated pricing and signage to complete product displays and educate customers.
  • Inspected merchandise for quality and arranged proper display location on floor.
  • Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
  • Improved overall store appearance by performing routine maintenance tasks such as cleaning shelves, updating signage, and reporting damaged fixtures for repair or replacement.
  • Completed efficient store resets to prepare store for special promotions and seasonal updates.

Handyman/Detailer

Self Employed Services
04.2022 - Current
  • Performed minor wall repair, installed drywall, and applied wallpaper.
  • Built and repaired decks, fences and sheds to improve overall appearance of homes.
  • Removed and repaired carpet and wood flooring.
  • Demonstrated versatility by successfully tackling a wide range of tasks, from plumbing and electrical work to carpentry and general home repairs, showcasing adaptability and expertise within the field.
  • Performed basic electrical work and plumbing repairs such as installing new toilets, removing electrical wires, unclogging drains, and maintaining gutters.
  • Installed lighting fixtures to improve lighting and increase energy efficiency.
  • Re-caulked and sealed windows doors and siding to prevent drafts and air leaks and minimize energy costs.
  • Cleaned, repaired, and sealed rooftops of mobile homes.
  • Replaced windows, outside sheeting, and gutters.
  • Pressure washed outside of homes.
  • Washed and detailed automobiles for individuals and used car lot.

Groundsman

Badgers Tree Service
09.2023 - 05.2024
  • Maintained equipment functionality with regular checks, cleaning, and minor repairs as necessary.
  • Collaborated effectively with fellow groundsmen to complete projects efficiently and maintain high-quality standards.
  • Boosted safety on the property by identifying potential hazards and promptly addressing them.
  • Used shears, pruners, and chainsaws to prune and trim hedges and shrubs.
  • Collaborated closely with supervisors on special projects requiring additional expertise or manpower, contributing to overall team success.
  • Maintained grounds by trimming, weeding, and general clean-up.
  • Provided exceptional customer service to visitors on the premises while attending to their inquiries or concerns about the grounds.
  • Upheld company reputation by adhering to all safety guidelines and regulations during daily tasks.
  • Diagnosed problems with equipment and performed regular maintenance for long-term functionality.
  • Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
  • Removed tree stumps, roots and debris for cohesive landscape appearance.
  • Performed equipment maintenance and repairs to keep tools functional for projects.
  • Removed debris and waste from outdoor areas.
  • Utilized power tools and landscaping machines to maintain outdoor areas.

Stocker

Walmart
09.2022 - 01.2023
  • Unloaded, sorted and stocked merchandise according to store layout and product placement.
  • Answered customer questions and provided detailed product information.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Greeted customers and directed to requested products.
  • Maintained effective team member communication.
  • Enhanced inventory accuracy by diligently organizing and maintaining stockroom shelves.
  • Contributed to store cleanliness, ensuring aisles were free from clutter and hazards for shopper safety.
  • Improved customer satisfaction by promptly locating items and providing product information.
  • Assisted in conducting accurate physical inventory counts, resulting in improved stock management.
  • Completed end-of-day tasks such as returning misplaced items to their correct locations, contributing to an organized sales floor for the next day''s business.
  • Ensured proper rotation of perishable goods to maintain freshness and comply with health regulations.
  • Streamlined restocking processes by consolidating backstock and removing damaged or expired items.
  • Demonstrated flexibility in adapting to different store sections as needed, supporting a cohesive stocking team environment across departments.
  • Aided in training new team members on best practices for stocking procedures and inventory management systems.
  • Stocked designated items on shelves, end caps and displays.
  • Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
  • Maintained tidy and clean work areas to promote optimal productivity and safety standards.
  • Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
  • Stocked shelves to match planogram images and instructions.
  • Interacted with guests in friendly and knowledgeable way.
  • Moved cardboard, plastic ties, and other debris from unboxing to trash.
  • Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
  • Marked stock with identification tags and labels to outline information such as storage locations.

Laborer

Smithfield Hog Production
12.2021 - 03.2022
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Performed general housekeeping and cleaning tasks.
  • Contributed to successful completion of projects by following instructions from supervisors and adapting to changing priorities.
  • Promoted a positive work environment by demonstrating strong teamwork and communication skills.
  • Demonstrated flexibility with shifting responsibilities based on project needs, contributing to overall productivity levels.
  • Upheld company reputation for quality workmanship through dedication to best practices within the laborer role.
  • Ensured safety compliance through regular inspection of tools and equipment, reporting any issues promptly.
  • Mitigated potential hazards with thorough site cleanup efforts at the end of each workday.
  • Provide vaccinations to swine
  • AI procedures
  • Loading swine on trucks

Assistant Manager

Speedway Gas Station
10.2018 - 10.2021
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Managed inventory levels to minimize stockouts while reducing overhead costs.
  • Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
  • Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.

Mechanic Helper

First Choice Automotive
08.2014 - 07.2021
  • Preserved shop equipment functionality through proper usage, cleaning, maintenance checks, and reporting any malfunctions promptly.
  • Helped body specialist with paint prep by sanding, grinding and taping vehicles.
  • Participated in regular staff meetings to discuss ongoing projects, areas for improvement, and upcoming priorities within the workshop setting.
  • Contributed to the positive reputation of the business by providing timely updates on repair progress and maintaining professional, courteous interactions with customers.
  • Used diagnostic tools effectively on various makes and models to identify issues accurately and expedite the repair process.
  • Aided in developing cost-effective solutions for customers experiencing financial constraints while still ensuring quality repairs.
  • Checked batteries and fuses to troubleshoot electrical problems.
  • Used pump systems to change engine oil, refill brake fluid and lubricate parts.
  • Cleaned and maintained shop equipment and organized tools into individual bays.
  • Performed oil changes, tire rotations and basic vehicle maintenance in alignment with customer requests.

Shift Leader Manager

Auto Zone
12.2016 - 10.2018
  • Oversaw cash handling procedures, reducing discrepancies and increasing overall accuracy in financial transactions.
  • Trained and mentored new employees to maximize team performance.
  • Resolved customer complaints promptly and professionally, fostering positive relationships and maintaining brand loyalty.
  • Adapted quickly to changing circumstances during shifts by reallocating resources effectively while maintaining a high level of customer satisfaction.
  • Established clear lines of communication within the team, promoting collaboration and efficient problem-solving capabilities among staff members.
  • Exercised composure under pressure and in escalated customer service scenarios.
  • Monitored employee performance through regular check-ins and informal conversations, proactively addressing concerns early on to maintain productivity levels.
  • Coordinated maintenance activities to ensure a clean, inviting atmosphere for customers and employees alike.
  • Cooperated with coworkers to improve customer experience and manage storefront.
  • Managed inventory levels for optimal stock availability, resulting in reduced waste and increased profit margins.
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Coached crew members to optimize performance and motivate toward more efficient work.
  • Tracked receipts, employee hours, and inventory movements.
  • Improved team efficiency by streamlining shift scheduling and task delegation.

Shipping and Receiving Clerk

Ham Produce
09.2015 - 12.2015
  • Received incoming shipments, compared contents against associated records and transmitted to proper department.
  • Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
  • Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
  • Reduced shipping errors through meticulous inspection of outgoing packages and double-checking labels.
  • Completed basic mathematical calculations to check weights and dimensions of shipments.
  • Processed invoices and order forms for goods received and shipped for proof of transactions.
  • Conducted counts and audits of inventories to identify and resolve discrepancies in records.
  • Operated equipment such as forklifts and balers to move outgoing shipments to loading area.
  • Received, graded, and tagged incoming produce.

Commercial Accounts Manager

Advance Auto Parts
05.2013 - 08.2015
  • Streamlined account management processes for improved efficiency and productivity.
  • Fostered long-term partnerships with key suppliers/vendors involved in supporting our client''s businesses, ensuring collaborative support towards mutual success.
  • Managed a diverse portfolio of commercial clients across various industries, ensuring customized support based on unique needs.
  • Devised innovative product/service bundles that provided added value for our customers while optimizing revenue streams internally as well.
  • Maintained a high level of knowledge about industry trends and best practices, allowing for proactive client consultation and recommendations.
  • Optimized internal processes and systems for managing commercial accounts, resulting in reduced manual effort and improved overall efficiency.
  • Developed strong relationships with clients, resulting in enhanced business growth and revenue generation.
  • Consistently surpassed sales targets through strategic account management techniques focused on upselling or cross-selling relevant productsservices.
  • Conducted regular reviews of commercial accounts to identify opportunities for improvement or additional services offerings.
  • Delivered timely and accurate reporting on account performance, facilitating informed decision-making among stakeholders.
  • Increased client satisfaction by effectively managing commercial account portfolios and providing exceptional customer service.

Co Owner

T-Roy's
06.2006 - 05.2014
  • Managed day-to-day operations efficiently, ensuring smooth workflow and timely completion of tasks.
  • Collaborated with co-owner on strategic planning initiatives for long-term business success.
  • Improved customer satisfaction ratings by consistently delivering high-quality products and services.
  • Oversaw financial management tasks, including budgeting, forecasting, and cash flow optimization.

Education

Associate Of Applied Science - Accounting

James Sprunt Community College
Kenansville, NC
05.2013

Associate Of Applied Science - Business Administration

James Sprunt Community College
Kenansville, NC
05.2013

Skills

  • Reliable and punctual
  • Friendly and outgoing
  • Stock rotation
  • Pricing and shelf labeling
  • Active listener
  • Time management
  • Multitasking
  • Adaptability and flexibility
  • Teamwork and collaboration
  • Attention to detail
  • Experience with swine
  • Experience in loading and unloading trucks

Timeline

Groundsman

Badgers Tree Service
09.2023 - 05.2024

Stocker

Walmart
09.2022 - 01.2023

Merchandiser

Survey.com
06.2022 - Current

Handyman/Detailer

Self Employed Services
04.2022 - Current

Laborer

Smithfield Hog Production
12.2021 - 03.2022

Assistant Manager

Speedway Gas Station
10.2018 - 10.2021

Shift Leader Manager

Auto Zone
12.2016 - 10.2018

Shipping and Receiving Clerk

Ham Produce
09.2015 - 12.2015

Mechanic Helper

First Choice Automotive
08.2014 - 07.2021

Commercial Accounts Manager

Advance Auto Parts
05.2013 - 08.2015

Co Owner

T-Roy's
06.2006 - 05.2014

Associate Of Applied Science - Accounting

James Sprunt Community College

Associate Of Applied Science - Business Administration

James Sprunt Community College

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