April Vargas
Midland,TX
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
14
14
years of professional experience
Work History
Administrative Assistant
Vector Fleet Management
10.2021 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
- Processed customer orders accurately and within agreed timeframes to meet service standards.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
Field Clerk
Hunt Oil Co
10.2014 - 08.2021
- Kept detailed records of accounts payable by creating reports and updating vendor balance sheets.
- Applied mathematical skills to calculate totals, check figures and correct problems with physical and digital files.
- Worked closely with department personnel to produce accurate and timely bills.
- Coded invoices and other records to maintain organized and accurate records.
- Assessed data and information to check entries, calculations and billing codes for accuracy.
- Verified items billed against items received and followed-up with vendors and employees to reconcile variances.
- Resolved vendor and employee inquiries about invoices and purchases quickly through research.
- Researched and resolved collections disputes to maintain customer relationships.
- Reviewed vendor invoices and expense reports, identifying discrepancies.
Restaurant Waitress
Monterrey Cocina Mexicana
05.2009 - 03.2018
- Collaborated with host, bus person and cook to serve up food and beverage options.
- Arranged place settings with fresh tablecloths, tableware and flowers to create appealing tables.
- Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
- Promoted desserts, appetizers and specialty drinks to optimize sales.
- Provided items requested by customers, including sauces and drink refills.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
Office Administrator
Newport Apartments
06.2013 - 12.2013
- Promoted property to businesses in local area through marketing collateral, phone calls and email messages.
- Contacted and followed up with tenants on renewal notices.
- Encouraged prospective tenants to fill out applications after property tours.
- Conducted background checks on applicants.
- Maintained accurate records of correspondence with and from tenants.
- Showed tenants around properties, highlighting features and redirecting concerns to capture interest.
- Answered calls and responded to inquiries from various parties, using strong active listening and open-ended questioning skills to resolve problems.
- Developed strong, professional relationships with residents by initiating collaboration and delivering exemplary service and engagement.
Customer Invoicing
Lane Oilfield Trucking
02.2012 - 02.2013
- Processed refunds and overpayments for clients by crediting customer accounts or giving bill credits.
- Reviewed and analyzed contracts to resolve billing issues with vendors and carriers.
- Contacted vendors to follow up on late invoices.
- Answered customer invoice questions and resolved issues discovered during invoicing and collection process.
- Monitored past due accounts and pursued collections on outstanding invoices.
- Developed strong professional rapport with vendors and clients.
- Handled past due accounts, including collections and status reports.
Education
GED -
Ozona High School
Ozona, TX05.2005
Skills
- Database entry
- Scheduling and calendar management
- Scanning and copying
- Billing and invoicing
- Billing and coding
- Document editing
Timeline
Administrative Assistant
Vector Fleet Management
10.2021 - Current
Field Clerk
Hunt Oil Co
10.2014 - 08.2021
Office Administrator
Newport Apartments
06.2013 - 12.2013
Customer Invoicing
Lane Oilfield Trucking
02.2012 - 02.2013
Restaurant Waitress
Monterrey Cocina Mexicana
05.2009 - 03.2018
GED -
Ozona High School