April Vaughn
Blythe,GA
Summary
Dynamic Property Manager with extensive experience at Asset Living, excelling in financial budgeting and occupancy management. Strong background in overseeing properties, ensuring tenant satisfaction, and managing budgets. Proven ability to collaborate effectively with teams, adapt to changing needs and maintaining high standards. Proven track record of increasing occupancy rates and enhancing tenant satisfaction through effective communication and strategic marketing. Skilled in Yardi and Entrata, with a strong focus on team development, vendor negotiations, lease negotiations, maintenance supervision, and tenant relations. Known for reliability, problem-solving, and achieving goals.
Overview
24
24
years of professional experience
Work History
Property Manager
Asset Living Property Management
12.2024 - Current
- Report financial and occupancy status on a weekly basis
- Conduct monthly financial audits
- Monitor and introduce rental increases to stay with current market rents
- Collect and process rental payments along with vendor invoices
- Budget management
- 100% online rental payments
- Meet monthly financial and occupancy goals
- Maximize rents and upsell on rental availability
- Ensure correct data is entered
- Communicate effectively with customers and prospects
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
- Always improving knowledge to advocate for rate change
Senior Floating Manager
SMP/Asset Living Property Management
04.2022 - 12.2024
- Assist with due diligence takeovers.
- Conduct property file Audits.
- Conduct property inspections and report back to Regional Manager.
- Assisted in recruiting processes by screening candidates, conducting interviews, and making hiring recommendations based on qualifications.
- Train new managers on current programs (ex: Yardi & Entrata), company policies, and give guidance on how to lead a successful team.
- Mentored staff members by providing guidance in areas such as leadership development or problem-solving techniques.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Ensured compliance with company policies, procedures, and safety standards throughout the operations.
- Established strong relationships with vendors, negotiating favorable terms and ensuring timely deliveries.
- Enhanced team productivity by implementing efficient scheduling and task allocation strategies.
- Conducted regular performance evaluations, providing constructive feedback to staff members for continuous improvement.
- Streamlined day to day operations for improved resident and prospect experience and increased occupancy.
- Manage properties seeking new manager or while current manager is off.
Property Manager
Strategic Management Partners
11.2018 - 04.2022
- Managed multiple properties simultaneously, coordinating efficient allocation of resources and streamlining communication channels to maintain high levels of operational excellence.
- Increased property occupancy rates by effectively marketing available units and conducting thorough tenant screenings.
- Streamlined rent collection processes, reducing late payments and improving overall revenue generation.
- Trained new managers
- Assisted with due diligence file audits.
- Monitored market trends closely, adjusting rental rates accordingly to remain competitive within the regional market landscape.
- Developed comprehensive preventative maintenance programs to prolong the lifespan of building systems and reduce costly emergency repairs.
- Provided ongoing training opportunities for staff, promoting professional growth and fostering a cohesive team environment.
- Implemented cost-saving measures through efficient resource allocation and vendor negotiations, optimizing property financial performance.
- Increased revenue with strategic lease renewal negotiations, focusing on tenant retention.
- Conducted regular property inspections to preemptively identify and address maintenance needs.
Property Manager
Drucker & Falk
08.2006 - 11.2018
- Ensured legal compliance by keeping up-to-date on local laws and regulations pertaining to property management.
- Collaborated with property owners to develop long-term strategies for property improvement and profitability.
- Implemented streamlined processes for rent collection, resulting in reduced late payments.
- Conducted comprehensive market analyses to determine competitive rental rates for units.
- Controlled costs to keep business operating within budget and increase profits.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
Leasing Consultant
Drucker & Falk
07.2001 - 08.2006
- Delivered informative property tours to prospective residents, highlighting unique amenities and features tailored to their needs.
- Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
- Facilitated smooth move-ins for new residents by preparing lease agreements and coordinating logistics efficiently.
- Conducted thorough market research to stay informed of current trends and competitor offerings.
- Increased tenant satisfaction by promptly addressing concerns and resolving issues.
Education
High School Diploma -
Hephzibah High
Hephzibah, GA05-2000
Skills
- Multi-family property management
- Financial budgeting and reporting
- Property inspections
- Staff management
- Vendor management
- Occupancy management
- Exceptional oral and written communication skills
- Work with Yardi and Entrata programs
- Contract negotiation
- Marketing and advertising
- Fair housing mandates
- Eviction procedures
Timeline
Property Manager
Asset Living Property Management
12.2024 - Current
Senior Floating Manager
SMP/Asset Living Property Management
04.2022 - 12.2024
Property Manager
Strategic Management Partners
11.2018 - 04.2022
Property Manager
Drucker & Falk
08.2006 - 11.2018
Leasing Consultant
Drucker & Falk
07.2001 - 08.2006
High School Diploma -
Hephzibah High
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