April Washam
Sedalia
Summary
Dynamic Office Manager at Work Comp Management Services, recognized for enhancing team productivity and delivering exceptional customer service. Expert in office administration and staff management, I foster a positive work environment while maintaining confidentiality. Proven ability to evaluate performance and provide constructive feedback, ensuring continuous improvement and a culture of respect.
Overview
15
15
years of professional experience
Work History
Office Manager
Work Comp Management Services
09.2010 - Current
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Handled sensitive employee and client information with utmost confidentiality, maintaining trust and integrity.
- Facilitated positive work environment, addressing employee concerns promptly and fostering culture of mutual respect.
- Coordinated staff schedules, adjusting workloads where needed.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
Education
Nursing
Ivy Tech Community College of Indiana
LafayetteSkills
- Customer service
- Office management
- Organizational skills
- Office administration
- Customer relations
- Billing
- Scheduling and calendar management
- Staff management
- Scheduling
- Travel coordination
- Computer skills
- Scheduling and coordinating
Timeline
Office Manager
Work Comp Management Services
09.2010 - Current
Nursing
Ivy Tech Community College of Indiana
Similar Profiles
April WashamApril Washam
Office Manager at Work Comp Management ServicesOffice Manager at Work Comp Management Services
Elizabeth Vander GastElizabeth Vander Gast
Director of Brand Development, Marketing Manager at Amynta Work Comp SolutionsDirector of Brand Development, Marketing Manager at Amynta Work Comp Solutions
Elizabeth Vander GastElizabeth Vander Gast
Director of Brand Development, Marketing Manager at Amynta Work Comp SolutionsDirector of Brand Development, Marketing Manager at Amynta Work Comp Solutions