April Watton

As a Crisis Specialist Lead at Rocky Mountain Crisis Partners (RMCP), I provide counseling and intervention to individuals in crisis who contact 988 via phone, text, and online chat. I have a degree in Software and Systems Administration from Clarenville Keyin College, which enables me to leverage technology to enhance our mental health services. In addition to helping clients in distress, I also support and mentor other crisis specialists, collaborate with the clinical team and community partners, and use the database system to provide information, referrals, and documentation. My core competencies include social services, coping skills, and code of conduct. I am passionate about my work and value empathy, compassion, and respect. I believe that I can bring diverse perspectives and experiences to the team, as well as contribute to the organization's mission and vision. Skilled Leader- Specialist focused on maximizing rapport building success through effective use of emotional validation, reflection and crisis abilities. Top-notch communicator with excellent time management, administrative and client/Customer service skills.

• Lifeline Training in Crisis and Suicide
• Trained as a Reporter of CPS and APS