Summary
Overview
Work History
Education
Skills
Timeline
CustomerServiceRepresentative
April Watts

April Watts

Belleville,IL

Summary

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

13
13
years of professional experience

Work History

Fullfillment

Amazon
East Saint Louis, IL
02.2022 - Current
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Understood and followed oral and written directions.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.

Retail Sales Associate

Marshalls Department Store
Fairview Heights, IL
06.2022 - 09.2022
  • Assisted customers with finding the right product for their needs.
  • Provided product information and answered customer questions.
  • Demonstrated knowledge of store products and services.

Slot Technician

Lumiere Place Casino
St Louis, MO
05.2017 - 09.2020
  • Performed preventive maintenance on slot machines, including cleaning and lubricating parts.
  • Identified malfunctions in slot machines and provided necessary repairs.
  • Conducted troubleshooting of all gaming equipment to diagnose problems and take corrective action.

Waitress

Olympika Bar and Grill
Swansea, IL
05.2015 - 05.2017
  • Alert the customers about the specials that are for the day
  • Have a good attendance record for months
  • Welcomed customers into the restaurant.

Cashier

SWIC/Barnes and Nobels
Belleville, IL
05.2013 - 05.2015
  • Greeted customers and answered any questions they had about the store's products and services.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
  • Processed returns and exchanges of merchandise in accordance with store policies.

Cashier/ Sales Associate

Victoria Secret Pink
Fairview Heights, IL
11.2012 - 01.2013
  • Cleaned and organized the store
  • Alerted customers to upcoming sales events and promotions.
  • Used suggestive selling techniques to promote add-on sales.

Cashier

Dollar Tree
Belleville, IL
11.2011 - 12.2011
  • Stocked and replenished merchandise according to store merchandising layouts
  • Cleaned and organized the store
  • Operated a cash register for cash, check and credit card transactions.

Education

Regency Beauty Institute
01.2015

High School Diploma -

Belleville East High School
01.2008

Skills

  • Dependable and Responsible
  • Team Building
  • Teamwork and Collaboration
  • Problem Resolution
  • Microsoft Word
  • Communication
  • Decision-Making
  • Recordkeeping

Timeline

Retail Sales Associate

Marshalls Department Store
06.2022 - 09.2022

Fullfillment

Amazon
02.2022 - Current

Slot Technician

Lumiere Place Casino
05.2017 - 09.2020

Waitress

Olympika Bar and Grill
05.2015 - 05.2017

Cashier

SWIC/Barnes and Nobels
05.2013 - 05.2015

Cashier/ Sales Associate

Victoria Secret Pink
11.2012 - 01.2013

Cashier

Dollar Tree
11.2011 - 12.2011

Regency Beauty Institute

High School Diploma -

Belleville East High School
April Watts
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