Overview
Work History
Education
Skills
Certification
Timeline
Generic

April White

Greensboro,NC

Overview

31
31
years of professional experience
1
1
Certification

Work History

Warehouse Worker

R an J Repackaging
07.2022 - 12.2023
  • Operated forklifts and pallet jacks for efficient material handling
  • Assisted in inventory management through accurate labeling and tracking
  • Maintained cleanliness and organization of warehouse space
  • Learned safety protocols to ensure compliance with regulations
  • Collaborated with team members to streamline order fulfillment processes
  • Conducted quality checks on incoming and outgoing shipments
  • Supported loading and unloading of goods with attention to detail
  • Adapted quickly to new tools, equipment, and procedures
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Consistently lifted materials weighing as much as Number pounds.
  • Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
  • Reduced order processing times with streamlined picking, packing, and shipping procedures.
  • Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
  • Helped maintain an organized stockroom by labeling shelves clearly, designating specific areas for different products, and rotating stock regularly as required.
  • Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
  • Managed incoming shipments effectively by inspecting goods for quality control purposes before storing them appropriately.
  • Ensured accurate order fulfillment by diligently cross-checking pick lists against packed items for consistency.
  • Promoted a positive work environment by actively participating in team-building activities and taking initiative in group projects.
  • Achieved timely dispatch of orders using effective time management strategies during the picking process.
  • Improved workplace safety by conducting regular inspections and addressing potential hazards promptly.
  • Enhanced warehouse efficiency by implementing effective inventory management and organization systems.
  • Maximized available storage space by utilizing vertical stacking techniques when arranging inventory items.
  • Increased accuracy of inventory records through meticulous documentation and regular audits.
  • Participated in continuous improvement initiatives to streamline workflows and optimize productivity levels.
  • Assisted in the training and onboarding of new employees, contributing to a cohesive and efficient workforce.
  • Achieved near-perfect inventory accuracy through diligent cycle counting and discrepancy resolution.
  • Reduced waste, implementing recycling procedures for packaging materials.
  • Strengthened team collaboration, working closely with peers to tackle large projects and tight deadlines.
  • Enhanced warehouse efficiency by organizing inventory in logical manner, facilitating quicker retrieval times.
  • Optimized storage space, rearranging items to better utilize available square footage.
  • Streamlined receiving process to minimize idle time, carefully inspecting and sorting incoming shipments.
  • Facilitated smooth operation of loading dock, coordinating efficient loading and unloading of trucks.
  • Maintained cleanliness and order in warehouse, adhering to rigorous housekeeping standards.
  • Streamlined inventory management, updating records to reflect real-time stock levels.
  • Minimized downtime, proactively identifying and reporting equipment malfunctions for prompt repair.
  • Enhanced order fulfillment accuracy, double-checking each order against its picking list.
  • Loaded and unloaded materials onto and off of trucks for fast shipment.
  • Maintained clean, orderly work environment free of hazards.
  • Assisted in receiving, stocking and distribution of merchandise.
  • Assembled pallets and crates for secure transportation of materials.
  • Shipped material and performed boxing, packing, labeling, and preparation of related documents.
  • Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
  • Drove forklifts, pallet jacks and other equipment to move materials.
  • Operated equipment while observing standard safety procedures.
  • Verified quantity and description of materials received by checking merchandise against packing list.
  • Helped train new employees in safe practices and warehouse procedures.
  • Successfully navigated large shipments of materials through tight spaces and busy facilities.
  • Surrounded items in cling film, padded blankets, and tape to protect from damage.
  • Operated moving truck safely to deliver items to destination without nicks or scratches.

Grill Cook/Prep Cook

Austin's Bar And Grill
01.2018 - 02.2022
  • Prepared and grilled meats, ensuring optimal flavor and presentation for customer satisfaction.
  • Monitored food safety and sanitation standards, maintaining a clean and organized workspace.
  • Collaborated with kitchen staff to streamline food preparation processes and enhance efficiency.
  • Operated grill equipment safely while adhering to health regulations and protocols.
  • Adapted quickly to high-pressure situations during peak hours, delivering timely service without compromising quality.
  • Maintained a clean and sanitary work environment, adhering to all health department regulations and guidelines.
  • Contributed to menu development by suggesting new ideas for grilled dishes based on seasonal ingredients and trends.
  • Proactively addressed potential issues in the cooking process before they impacted final dish quality or customer satisfaction.
  • Upheld company standards for food safety, consistently passing inspections with high marks from health department officials.
  • Boosted team morale through positive attitude, fostering a collaborative atmosphere among the entire kitchen staff even under pressure situations.
  • Ensured consistent dish quality, following standardized recipes and presentation guidelines.
  • Demonstrated versatility by adeptly switching between various kitchen stations as needed during service hours.
  • Improved kitchen efficiency with meticulous organization of prep stations and cooking areas.
  • Developed strong working relationships with teammates to maintain an open line of communication for efficient problemsolving.
  • Collaborated with team members to optimize workflow during busy meal service periods.
  • Optimized grill station productivity with regular maintenance checks and thorough cleaning procedures for equipment.
  • Expedited order completion by skillfully multitasking during peak dining times without sacrificing quality or consistency.
  • Contributed to a positive workplace culture through respectful interactions and open communication with all members of the restaurant team.
  • Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
  • Followed orders from head chef to establish productive and timely preparation of meals.
  • Preserved freshness of food by storing food in designated containers and storage areas within freezer or refrigerator.
  • Operated dishwasher and manually washed dishes to clean all chinaware, silverware, and cooking utensils.
  • Trained and assisted new kitchen staff members.
  • Received shipments and placed items on proper shelves to restock and organize restaurant pantry.
  • Operated and maintained grills, fryers and other cooking equipment.
  • Checked freshness and quality of ingredients.
  • Restocked stations and supplies during slower periods between rushes.
  • Monitored food temperatures for proper cooking and safe consumption.
  • Performed daily food preparation tasks by chopping, slicing and dicing various food and ingredients.
  • Prepared meals according to customer specifications.
  • Worked closely with other kitchen staff to facilitate timely completion of orders.
  • Developed deep understanding of menu items and ingredients.
  • Washed, peeled and seeded fruits and vegetables to prepare for consumption.
  • Prepared and cooked menu items according to standard recipes and restaurant guidelines.
  • Maintained cleanliness and organization of kitchen and food preparation areas.
  • Collaborated with team members to deliver quality service during peak hours.
  • Monitored cooking times and temperatures to ensure food safety standards were met.
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
  • Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Supported kitchen staff training and development, leading to increased productivity and efficiency.
  • Tasted, smelled, and pierced food with fork to verify sufficient cooking.
  • Mentored junior cooks in refining culinary skills through hands-on guidance.
  • Adapted quickly to menu changes and customer requests, demonstrating flexibility and problem-solving skills.
  • Coordinated with front of house to ensure smooth service during busy periods, enhancing customer dining experience.
  • Managed time effectively to ensure timely meal preparation, even during peak hours.
  • Kept kitchen clean and organized by performing daily maintenance tasks.
  • Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
  • Prepared and served various food items in fast-paced Type environment.
  • Managed opening and closing shift kitchen tasks.
  • Worked closely with kitchen team to meet high demand with delicious, on-recipe foods.
  • Measured and mixed ingredients according to precise recipes for best results.
  • Prioritized and re-prioritized kitchen tasks based on fluctuating demands.

Server

Tex And Shirley's Pancake House
07.2016 - 07.2018
  • Managed order processing efficiently, ensuring accuracy in food and drink delivery.
  • Collaborated with kitchen staff to maintain timely service during peak hours.
  • Maintained cleanliness and organization of dining area to enhance guest experience.
  • Assisted in training new servers on menu items and company policies.
  • Upsold menu specials, contributing to increased customer satisfaction and restaurant revenue.
  • Monitored inventory levels, reporting shortages to ensure consistent product availability.
  • Developed strong relationships with regular customers, fostering loyalty and repeat business.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
  • Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
  • Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.
  • Maximized table turnover rate by managing reservations and seating arrangements.
  • Resolved customer complaints with calm, solution-focused approach, ensuring guest satisfaction.
  • Built rapport with guests to enhance their dining experience and encourage return visits.
  • Maintained cleanliness and organization in dining area, contributing to welcoming atmosphere.
  • Kept up with fast-paced environments, ensuring timely delivery of orders during peak hours.
  • Ensured customer satisfaction with detailed attention to special dietary needs and preferences.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Inspected dishes and utensils for cleanliness.

Server

IHOP Restaurants LLCdurha
03.2013 - 11.2014
  • Provided exceptional customer service by responding promptly to guest inquiries and concerns.
  • Managed order processing efficiently, ensuring accuracy in food and drink delivery.
  • Collaborated with kitchen staff to maintain timely service during peak hours.
  • Maintained cleanliness and organization of dining area to enhance guest experience.
  • Upsold menu specials, contributing to increased customer satisfaction and restaurant revenue.
  • Assisted in training new servers on menu items and company policies.
  • Developed strong relationships with regular customers, fostering loyalty and repeat business.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.
  • Maintained cleanliness and organization in dining area, contributing to welcoming atmosphere.
  • Increased sales by suggesting additional items like desserts and drinks based on customers' orders.
  • Kept up with fast-paced environments, ensuring timely delivery of orders during peak hours.
  • Boosted repeat customer rates, remembered regular guests' preferences and greeted them by name.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Processed orders and sent to kitchen employees for preparation.
  • Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
  • Increased sales significantly by upselling higher-end products to customers.
  • Inspected dishes and utensils for cleanliness.

Cashier/Stocker

Aldi's Grocery
03.2003 - 11.2005
  • Processed customer transactions accurately and efficiently using point-of-sale systems.
  • Assisted customers with inquiries, ensuring a positive shopping experience.
  • Maintained cash register operations, including balancing cash drawers at shift end.
  • Supported inventory management by restocking shelves and organizing merchandise displays.
  • Collaborated with team members to enhance service delivery and resolve customer issues swiftly.
  • Monitored store cleanliness and organization to uphold company standards and enhance customer satisfaction.
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Restocked and organized merchandise in front lanes.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Answered questions about store policies and addressed customer concerns.
  • Addressed customer needs and made product recommendations to increase sales.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.
  • Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
  • Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
  • Improved efficiency, organized checkout area for optimal workflow.
  • Facilitated positive shopping experience, greeted customers warmly upon entry.
  • Enhanced shopping experience, provided product information and location assistance.
  • Managed cash drawer accurately, ensuring all transactions balanced at end of day.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Used POS system to enter orders, process payments and issue receipts.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Restocked shelves promptly to maintain inventory levels and prevent outages.
  • Monitored product expiration dates, ensuring timely removal of outdated items.
  • Maintained effective team member communication.
  • Completed end-of-day tasks such as returning misplaced items to their correct locations, contributing to an organized sales floor for the next day''s business.
  • Ensured proper rotation of perishable goods to maintain freshness and comply with health regulations.
  • Moved merchandise using forklifts, pallet jacks and hand trucks.
  • Moved pallets to and from trucks and around warehouse with forklifts to stay on top of demanding schedules.

Cook/Cashier/Server

Mike's Place Family Restaurant
02.1993 - 07.1998
  • Maintained cleanliness and organization of kitchen workstations, ensuring compliance with health regulations.
  • Collaborated with team members to streamline food preparation processes and enhance service efficiency.
  • Assisted in inventory management, tracking ingredient usage, and minimizing waste effectively.
  • Adapted quickly to changing menu items and special requests from customers, ensuring satisfaction.
  • Conducted regular quality checks on ingredients to ensure freshness and safety for consumption.
  • Trained new kitchen staff on proper cooking techniques and safety protocols for operational excellence.
  • Participated in daily team meetings to discuss menu changes, customer feedback, and service improvements.
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
  • Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
  • Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Enhanced customer satisfaction by consistently delivering high-quality, visually appealing dishes.
  • Communicated closely with servers to fully understand special orders for customers.
  • Contributed to positive guest experiences by accommodating special dietary needs and requests.
  • Tasted, smelled, and pierced food with fork to verify sufficient cooking.
  • Adhered to recipe guidelines while demonstrating creativity in plating and garnishing dishes for enhanced visual appeal.
  • Collaborated with kitchen team to design new menu items, driving customer interest and repeat business.
  • Trained new kitchen staff, ensuring they met restaurant's high standards.
  • Adapted quickly to menu changes and customer requests, demonstrating flexibility and problem-solving skills.
  • Maintained food safety and sanitation standards.
  • Managed opening and closing shift kitchen tasks.
  • Measured and mixed ingredients according to precise recipes for best results.
  • Maintained cleanliness and organization of the front counter and dining area.
  • Handled cash management tasks, including balancing cash drawers at shift end.
  • Monitored inventory levels, alerting management to stock shortages as needed.
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Answered questions about store policies and addressed customer concerns.
  • Improved store atmosphere with thorough and prompt cleaning of checkout area.
  • Fostered positive customer relations by resolving complaints and inquiries promptly.
  • Facilitated positive shopping experience, greeted customers warmly upon entry.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Processed refunds and exchanges in accordance with company policy.
  • Served food and beverages promptly with focused attention to customer needs.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.

Education

Davidson County Community
Lexington, NC

Skills

    I have a Forklift Lisence I got it through OSHA working at R an J Repackaging I really liked driving the forklift professionally an I got really good at it an stacking pallets that we're carrying polymer any were from carry 400 pounds to over 1000 pounds I moved pallets between 3 warehouses organized between the multiple companies that we dealt with I also help sticker 50 pound bags an help stack 40 bagels per pallet an used a machine to wrap pallets an I help load truck trailers in tight spaces an unload an take inventory while doing the truck with forklift

Certification

Forklift Lisence

Timeline

Warehouse Worker

R an J Repackaging
07.2022 - 12.2023

Grill Cook/Prep Cook

Austin's Bar And Grill
01.2018 - 02.2022

Server

Tex And Shirley's Pancake House
07.2016 - 07.2018

Server

IHOP Restaurants LLCdurha
03.2013 - 11.2014

Cashier/Stocker

Aldi's Grocery
03.2003 - 11.2005

Cook/Cashier/Server

Mike's Place Family Restaurant
02.1993 - 07.1998

Davidson County Community

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April White