April Williams

• Enhanced customer satisfaction by delivering exceptional service and maintaining a clean, welcoming environment.
• Increased repeat business through friendly interactions and promptly addressing any issues or concerns.
• Boosted overall efficiency by training new staff members in proper procedures and policies for the front of house.
• Ensured smooth flow of service during busy periods by effectively managing reservations and seating arrangements.
• Maintained a well-stocked, organized front-of-house workspace for optimal functionality during peak hours.
• Contributed to positive guest experiences by assisting with menu recommendations and knowledgeably answering questions about food preparation and ingredients.
• Collaborated with back-of-house staff to ensure seamless coordination between kitchen operations and guest service.
• Upheld company standards for quality, safety, and cleanliness throughout daily tasks, contributing to a consistent dining experience for all guests.
• Supported management in achieving financial goals through accurate cash handling, inventory control, and diligent cost-saving practices.
• Played an integral role in resolving customer complaints quickly while maintaining professionalism under pressure situations.

made sure non perishable items where made for boxed meals

prep salads, parfaits, fruit cups , mac and cheese,brownies, cookies catering trays such as fruit trays,chilled chicken tender trays, brownie/cookie tray, nugget trays

back room cleaning

organizer & keeping order takers accurate with their truck orders/inventory

prepping and dropping hot foods

• Increased deli sales by providing excellent customer service and product knowledge.
• Improved customer satisfaction by efficiently handling orders, inquiries, and complaints.
• Maintained high standards of food safety and sanitation by regularly cleaning work areas and equipment.
• Enhanced the overall customer experience with friendly interactions and helpful suggestions for purchases.
• Ensured accurate pricing and labeling of deli items to prevent discrepancies at checkout.
• Kept display cases stocked, visually appealing, and up-to-date with daily specials or promotions.
• Utilized strong multitasking abilities to manage multiple customer requests simultaneously without compromising service quality.
• Developed lasting relationships with regular customers through personalized recommendations based on their preferences.
• Helped achieve department goals through effective teamwork and communication with colleagues.

help set modulars storewide

• Enhanced user experience by designing and implementing visually appealing front-end interfaces.
• help the transition from registers to self check out
• dominate on register 1 ( express lane)
• money center - gift cards bills etc

help color code boxes in freezer for frozen and bakery departments on off days

• Maintained a clean and organized work environment for efficient operations and enhanced customer experience.
• Ensured proper handling, storage, and rotation of frozen products to maintain optimal quality and reduce waste.
• Provided support to other departments as needed, demonstrating flexibility and adaptability in a fast-paced retail setting.
• Delivered timely assistance to customers with inquiries or concerns, fostering a positive shopping experience.
• Assisted in conducting regular inventory checks, ensuring accurate stock levels and placing orders when necessary.
• Addressed customer complaints professionally, resolving issues promptly, and maintaining customer loyalty.

• Ensured accurate fuel dispensing by monitoring pumps, gauges, and meters during operation.
• Maintained a clean and organized station by conducting regular inspections and addressing spills or debris promptly.
• Improved customer satisfaction by providing efficient and courteous service during fuel transactions.
• Streamlined payment processes through the use of cash registers, card readers, and mobile payment systems for fast transactions.
• took over ordering merchandise and won two competitions from other stores including in alabama and outer regions with sales
• Created attractive merchandise diplays to entice customers to make purchases.
• Promoted special offers and discounts to customers to maximize sales.
• Confirmed excellent customer service by quickly resolving customer concerns.
• Responded to customer requests efficiently and with knowledgeable assistance.
• Removed safety hazards, soiled items, and trash from customer areas.
• Monitored and maintained organized work space, confirming efficient operations.
• Trained and mentored new employees on company procedures and safety protocols.

• Decreased potential threats by maintaining strict access control procedures for personnel and vehicles.
• Collaborated with team members to maintain situational awareness, resulting in a safer environment for all personnel.
• Reduced risk exposure by consistently updating personal knowledge on advancements in security technology and industry best practices.
• enforcing bag policies and assisting where to enter also enforce no open beverages and outside foods to enter in stadiums/ colesiums
• worked majority football, baseball,softball, and basketball games
• Remained calm and alert especially during emergency situations to maintain order and confidence in authority.

• Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
• taking to go orders
• helping servers when needed

• Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
• Collaborated with servers to ensure smooth transitions between tables, minimizing wait times for guests.
• Assisted in maintaining a clean and inviting restaurant environment by clearing tables and setting up for the next guests.
• Contributed to a positive team atmosphere by supporting coworkers during peak hours or when understaffed.
• Promoted repeat business through engaging conversations with guests, remembering preferences, and personalizing their experiences.

birthday party hostess making birthdays memorable

bathroom checks

making sure all children leave with the same party they came with

• Maintained a clean, organized, and visually appealing showroom for an inviting atmosphere.