April Williams
Chicago,Illinois
Summary
Dedicated bilingual MSW student seeking an advanced clinical internship that offers quality services to underserved communities. Passionate about supporting children, adults, and families from diverse backgrounds navigate complex systems of care. Experience working with survivors of violence in a trauma-informed way. Personable, highly-motivated and adept at collaborative teamwork.
Overview
13
13
years of professional experience
Work History
Generalist First Level Intern
Centro Sanar
09.2023 - 04.2024
- Provide long-term care management and accompaniment services to a caseload of up to 5 individuals
- Conduct virtual and in-person intake sessions to assess community members' mental health needs and provide appropriate follow-up and referral services
- Participate in community outreach by preparing and delivering psychoeducational presentations in Spanish
- Assist in the development of the clinical care management program
- Conduct comprehensive mental health evaluations for clients applying for U-visa immigration relief, including writing a detailed letter of support which clients submit to legal counsel
Bilingual Intake Coordinator/ Clinical Care Manager
Centro Sanar
12.2022 - Current
- Oversee and update Centro Sanar's callback system to ensure timely communication with clients
- Conduct intakes and screenings to assess participants' eligibility for mental health services
- Manage mental health crises with a supportive, strength-based approach, including conducting suicide risk assessments and safety planning.
- Facilitate referrals to external service providers and provide assistance with short-term care management and stabilization for clients in need.
- Participate in monthly meetings within the Brighton Community Neighborhood Network to stay informed and contribute to community initiatives
- Serve as the primary point of contact for inquiries regarding Centro Sanar's services and manage referral platform Unite Us efficiently
- Collaborate with a multidisciplinary team consisting of care managers, therapists, clinical supervisors, and program managers to ensure comprehensive and coordinated care
- Utilize an information management system to maintain accurate and confidential records of clients' demographic and service-related information
Foster Care Case Planner
Catholic Guardian Services
08.2021 - 06.2022
- Oversaw a caseload of 14 families
- Assessed each family´s needs in order to make referrals for appropriate services
- Coordinated weekly visits between children and birth parents to strengthen their relationships
- Submitted detailed reports to court about the progress of each case
- Cooperated with service providers to ensure the well-being and compliance of each client
- Advocated for resources that would ensure the well-being and permanency of children in foster care.
Substitute Teacher (Pre-school to 8th Grade)
Tempositions
10.2018 - 03.2020
- Coordinated with full-time staff to identify educational goals and implement strategies to improve students´ overall performance
- Planned interactive lessons to encourage student involvement
- Governed classroom behavior by encouraging emotional regulation through redirection techniques
- Established secure relationships with students, including those with special needs
- Connected with families and parents in order to support students with varying emotional and behavioral needs.
English Teacher (Pre-school to 12th Grade)
Ministry of Education: UCETAM and BEDA Schools
09.2011 - 06.2018
- Utilized storytelling and fine arts to create dynamic English classes for students
- Promoted the importance of cultural awareness and diversity through classroom discussions
- Conducted individual assessments in order to facilitate productivity and promote language fluency
- Prepared students for Standardized English Cambridge Examinations
- Collaborated with parents and colleagues to differentiate instruction.
Education
Master of Arts - Social Work
LOYOLA UNIVERSITY CHICAGO
CHICAGO, ILLINOIS05.2025
Master in Multicultural and Bilingual Education -
UNIVERSIDAD DE ALCALÁ
MADRID, SPAIN06.2012
Bachelor of Arts in Hispanic Language and Literature -
STONY BROOK UNIVERSITY
STONY BROOK, NEW YORK06.2008
Skills
- Proficient in Spanish
- Microsoft Suite, PowerPoint, Excel and Canva
- Crisis Intervention
- Trained in providing culturally attuned services
- Relationship Building
- Documentation and Recordkeeping
- Support Services
- Follow-up skills
Timeline
Generalist First Level Intern
Centro Sanar
09.2023 - 04.2024
Bilingual Intake Coordinator/ Clinical Care Manager
Centro Sanar
12.2022 - Current
Foster Care Case Planner
Catholic Guardian Services
08.2021 - 06.2022
Substitute Teacher (Pre-school to 8th Grade)
Tempositions
10.2018 - 03.2020
English Teacher (Pre-school to 12th Grade)
Ministry of Education: UCETAM and BEDA Schools
09.2011 - 06.2018
Master of Arts - Social Work
LOYOLA UNIVERSITY CHICAGO
Master in Multicultural and Bilingual Education -
UNIVERSIDAD DE ALCALÁ
Bachelor of Arts in Hispanic Language and Literature -
STONY BROOK UNIVERSITY
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