Summary
Overview
Work History
Education
Skills
Certification
Timeline
Server
April Wilson

April Wilson

Chef
Hot Springs,AR

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Sous Chef

Arlington Hotel And Spa
Hot Springs National Park, AR
11.2019 - Current
  • Ensured food preparation and presentation met high standards of quality and sanitation.
  • Assisted in menu development and recipe testing.
  • Coordinated ordering, receiving, storage, and distribution of food items.
  • Monitored inventory levels to ensure adequate supplies on hand.
  • Directed kitchen staff in day-to-day operations including food production, sanitation, safety practices, and personnel management.
  • Trained new hires in proper cooking techniques and recipes.
  • Maintained accurate records for cost analysis purposes.
  • Collaborated with Executive Chef to create innovative dishes for special events.
  • Contributed to the successful execution of catered events from start to finish.
  • Performed weekly inspections of all equipment for safety compliance.
  • Complied with all health department regulations regarding proper food handling methods.
  • Adjusted recipes as needed to accommodate dietary restrictions or allergies.
  • Created a positive work environment by encouraging teamwork among staff members.
  • Analyzed customer feedback to identify areas of improvement in service or product quality.
  • Resolved conflicts between kitchen staff members in an efficient manner.
  • Enforced portion control guidelines to minimize costs associated with overproduction.
  • Conducted regular performance reviews with line cooks while providing constructive feedback where necessary.
  • Supervised kitchen food preparation in demanding, high-volume environments.
  • Trained kitchen workers on culinary techniques.
  • Monitored food products, driving quality, freshness and integrity.
  • Performed as head chef to maintain team productivity and restaurant quality.
  • Assessed inventory levels and placed orders to replenish goods before supplies depleted.
  • Maximized customer satisfaction and team operations by executing command-based structure and staff performance oversight.
  • Directed staff in restaurant kitchen and field to maintain department objectives, standards, guidelines and budget.
  • Improved performance of team members resulting in high-quality meals produced daily.
  • Liaised closely with kitchen and front-of-house personnel.
  • Assisted with interviewing, hiring and training kitchen personnel.
  • Assisted restaurant in meeting financial targets by achieving food quality objectives.
  • Oversaw kitchen employee scheduling to meet coverage needs and avoid wasted labor.
  • Helped staff adhere to tough restaurant requirements through practical discipline and motivation.
  • Established and maintained regular maintenance schedule, keeping kitchen tools and equipment in operable condition.
  • Trained and supervised line cooks to develop new skills and improve team performance.
  • Supervised food preparation staff to deliver high-quality results.
  • Used proper cleaning supplies and methods to disinfect counters where raw meat, poultry, fish and eggs had been prepared.
  • Plated food according to restaurant artistic guidelines to promote attractive presentation.
  • Built and managed relationships with local vendors to obtain fresh, quality ingredients at cost-effective prices.

Senior Supervisor Catering

Magic Springs and Crystal Falls
Hot Springs, AR
04.2016 - 03.2023
  • Established work schedules, assigned tasks, and monitored staff productivity.
  • Assisted in recruiting qualified personnel for open positions.
  • Conducted regular departmental meetings with staff to ensure effective communication and collaboration.
  • Ensured compliance with company policies and procedures.
  • Monitored inventory levels and placed orders as needed.
  • Trained new personnel on proper job functions and safety protocols.
  • Implemented strategies to improve efficiency within the department.
  • Maintained accurate records of employee attendance, absences, overtime.
  • Identified areas for process improvement within the department.
  • Investigated customer complaints promptly and took corrective action as required.
  • Addressed conflicts between staff members in a timely manner.
  • Encouraged teamwork among subordinates by promoting a positive work culture.
  • Led new hires through company onboarding procedures, training and instructing on demands of various positions and instilling company values.
  • Prepared food items for catering events including salads, sandwiches, appetizers, entrees, and desserts.
  • Developed seasonal menus with a focus on fresh and healthy ingredients.
  • Ensured safety protocols were followed by all personnel in the backstage area.

Education

Associate of Science - Hospitality Administration And Management

National Park College
Hot Springs, AR
05-2017

Skills

  • Supervising Food Prep
  • Food Safety And Sanitation
  • Strong Attention To Safe Food Handling Procedures
  • Food Quality
  • Meal Preparation
  • Supply Ordering
  • Kitchen Staff Management
  • Kitchen Sanitation Management
  • Kitchen Crew Training
  • Fine-Dining Expertise
  • Catering Management
  • Health Code Compliance
  • Recipe Customization
  • Pantry Restocking
  • Ordering And Requisitions
  • Kitchen Workflow Management
  • Kitchen Equipment Management
  • Beautiful Presentation Of Food
  • Recipes And Menu Planning
  • Recipe Creation
  • Menu Preparation
  • Food Inventory Management
  • Food Storage Procedures
  • Food Handling Procedures
  • Food Inventories
  • Supply Restocking
  • Inventory Supervision
  • Food Preparation Supervision
  • Cooking Skills
  • Portion And Cost Control
  • Food Safety Regulations
  • Food Allergy Understanding
  • Staff Motivation
  • Customer Service
  • Scheduling
  • Cleaning Practices
  • Ordering And Receiving
  • Waste Control
  • Employee Supervision

Certification

  • managers serve safe

Timeline

Sous Chef

Arlington Hotel And Spa
11.2019 - Current

Senior Supervisor Catering

Magic Springs and Crystal Falls
04.2016 - 03.2023

Associate of Science - Hospitality Administration And Management

National Park College

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