April Wood
Largo
Summary
I am a dedicated ophthalmic technician that wants to succeed and better the lives of people with vision & eye disabilities as much as I can. Skilled Ophthalmic Technician adept at evaluating complex eye diseases and cross-examining patient medical history to verify information. Prepares patients for ophthalmology tests and maintains all operating equipment. Friendly and accommodating with excellent workflow management and task delegation skills.
Overview
11
11
years of professional experience
Work History
Retinal Ophthalmic Technician
The Eye Institute of West Florida
Largo, FL
07.2022 - Current
- eye exams, ensuring accurate patient data collection.
- Performed necessary tests to ensure proper up-to-date results such as visual acuities, visual fields, PAM testing, Fundus Photos, OCT, RNFL, B-SCAN, Auto Refraction, and applanation, also able to read glasses.
- Prepared patients to receive injections, ensuring all necessary supplies are stocked and also prepared for doctor to inject.
- Answered triages/phones calls promptly and efficiently.
- Took clear, precise, and explanatory notes for the doctor in the patients EMN.
- Filling out necessary paperwork for drivers licenses.
Administrative Assistant
Clear Tech Pools
St. Petersburg, FL
08.2019 - 07.2022
- Coordinated office communications, facilitating effective information flow between departments.
- Assisted in preparing client proposals and contracts, enhancing service delivery accuracy
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships residential, commercial, and property management.
- Responded to inquiries from callers seeking information.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Improved customer satisfaction ratings by promptly addressing inquiries via phone, email, or in-person visits.
- Reduced errors in documentation by meticulously proofreading and editing written materials.
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Managed filing system, entered data and completed other clerical tasks.
- Assisted coworkers and staff members with special tasks on daily basis.
Medication Technician/CNA
Brookdale Assisted Living
St. Petersburg, FL
09.2015 - 07.2019
- Administer medications accurately to residents, ensuring compliance with prescribed schedules and protocols.
- Monitor resident health status, reporting any changes to nursing staff promptly for appropriate intervention.
- Collaborate with healthcare team to develop individualized care plans that address each resident's unique needs.
- Document medication administration and resident observations in electronic health records, maintaining confidentiality and accuracy.
- Conduct regular inventory checks of medications and supplies, ensuring availability while adhering to safety standards.
- Monitored medication storage area to maintain medication security and control.
- Reordered medication to maintain adequate supply.
- Reviewed patient progress to document effects of any prescribed medication.
- Provided compassionate care to residents, improving their overall well-being and satisfaction.
- Facilitated personal hygiene management, feeding and ambulation.
- Assisted patients with daily living activities & tasks
Education
High School Diploma -
Pinellas Park High School
Pinellas Park, FLCertified Nursing Assistant - Nursing
Southern Technical Institute
Pinellas Park, FL04-2022
Skills
- Patient care
- Diagnostic testing
- Chart documentation
- Medical history documentation
- Fundus photography proficiency
- Ophthalmic imaging expertise
- Visual field testing
- Supplies inventory
- Patient relations
- Appointment management
- Medication administration
- Vision testing
- Cleaning & sanitation
- Retinal procedure assistance
- Telephone triage
- Time management
- Attention to detail
- Multitasking
- Reliability
- Adaptability and flexibility
- Electronic health records
- Clinical documentation
- Patient scheduling
Timeline
Retinal Ophthalmic Technician
The Eye Institute of West Florida
07.2022 - Current
Administrative Assistant
Clear Tech Pools
08.2019 - 07.2022
Medication Technician/CNA
Brookdale Assisted Living
09.2015 - 07.2019
High School Diploma -
Pinellas Park High School
Certified Nursing Assistant - Nursing
Southern Technical Institute
Certified Nursing Assistant
I love working with geriatric patients, and making their lives easier. I feel like I make a big difference in their lives, no matter how I help them.