April Woodrome
Woodway,TX
Summary
High-energy individual with strong leadership skills, extensive critical thinking/problem solving abilities. Team player. Pays strong attention to detail. Experienced in managing clerical requirements and optimizing resources to keep teams efficient and achieve daily targets. Uses independent decision-making skills and sound judgment to positively impact company success. Excellent customer service relations and relationship-building skills. Dedicated to getting the job done completely and accurate the first time. Seeking long term employment with a company that is vested in their employee's with opportunity for growth and longevity.
Overview
24
24
years of professional experience
Work History
Office Administration Manager/Dispatch Manager
BC Materials
07.2016 - 03.2023
- Maintained open communication with customers to foster positive relations with scheduling and coordinating large commercial concrete pours, as well as multiple house slabs per day.
- Initiated process for new customers to establish credit accounts. Requiring verification of trade references and verification of financial information. Created new projects and obtained all necessary mix designs from QC Supervisor for engineers, contractors, and subcontractors, including TXDOT and CITY projects.
- Maintained effective communication with drivers including, daily scheduling, assuring CDL compliance tracking and monitoring availability of service hours, assuring competency of new drivers and over-seeing new employee training, assisting with education and in-servicing for safety meetings.
- Secured optimal program efficiency through collaboration with internal teams and development of positive community relationships.
- Maintained electronic and paper filing systems for easy retrieval of information.
- Answered multi-line phone system, routing calls, delivering messages, or resolving customer issues at a base level.
- Coordinated communications, financial processing, recordkeeping, and other administrative functions.
- Tracked office supplies/PPE and restocked low items to keep team members on-task and productive' as well as safe.
- Applied advanced administrative and analytical skills in overseeing day-to-day operational activities.
- Interacted with customers by phone, email, or in-person to provide information.
- Reconciled account files and produced monthly reports.
- Assisted with Accounts Receivable/Accounts payable/Collections.
- Back-up Batching, loading, and routing Ready Mix Trucks.
- Ordered Cement and Flyash for all nine Ready Mix plants, as well as dispatched cement trucks. Assuring all plants had adequate supplies to complete all scheduled jobs. Requiring me to work closely with outside vendors.
- Assisted with new employee training at all other plants.
Registered Nurse
Multiple
07.1999 - 04.2017
- Coordinated and managed care from admission to discharge. Establishing a Plan of Care to facilitate best practice.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing multi-disciplinary care. Including Physical Therapy, Occupational Therapy, and Speech therapy.
- Administered medications via oral, IV, and intramuscular injections and monitored responses and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
- Evaluated healthcare needs, goals for treatment, and available resources of each patient and connected to optimal providers and care.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
- Updated patient charts with data such as medications to keep records current and support accurate treatments. Adjusting Plan of Care for any medication, treatment, procedure changes.
- Trained new nurses in proper techniques, care standards, individual facility operational procedures, and safety protocols. Provided didactic and clinical instructions to orient new nurses and potential student nurses to achieve training optimal outcomes.
- Audited charts and reviewed clinical documents to verify accuracy.
- Provided didactic and clinical instructions to orient new nurses and potential student nurses to achieve training outcomes.
- Participated in Long Term Care Regulatory Process.
Education
Real Estate
Aceable Agent
Remote10.2023
Associate of Applied Science - Registered Nurse
McLennan Community College
Waco, TX07.2019
High School Diploma -
Bruceville -Eddy High School
Eddy, Texas05.1995
Skills
- Office Management/Supervision Abilities
- Recordkeeping and File Management accuracy
- Protocol Compliance with Financial Transactions
- Accounts Payable/Receivable
- Deposit Collection/Financial Records and Processing
- Past Due Account Management
- Planning Events
- Microsoft Office
- Maintaining Office Records
- Billing and Coding
- Employee Paperwork
- Employee Training
- Performance Improvement
- Payroll
- Project Coordinator
- Customer Relationship Management
- Material Preparation
- Operational Efficiency
- Job Bidding
- Error Resolution
- Strategic Planning/Corrective Actions
Additional Information
Professional References:
Chad Garbett, General Manager
Big Creek Construction
254-715-5799
Kelli Breedlove, Office Manager
Red Oak Properties
254-981-0670
Samantha Sanchez, Founder
UMatter Ministries
254-709-7738
Timeline
Office Administration Manager/Dispatch Manager
BC Materials
07.2016 - 03.2023
Registered Nurse
Multiple
07.1999 - 04.2017
Real Estate
Aceable Agent
Associate of Applied Science - Registered Nurse
McLennan Community College
High School Diploma -
Bruceville -Eddy High School