April Carinio
Memphis,TN
Summary
Experienced account management professional with a strong background in accounting, customer service, and sales. Skilled in budgeting, financial analysis, billing, and client relations. A versatile team player with excellent management capabilities and a proven ability to drive results through collaboration, attention to detail, and proactive problem-solving. Committed to delivering exceptional service while optimizing operational efficiency and ensuring client satisfaction.
Overview
14
14
years of professional experience
Work History
Accounts Payable
Haddad & Associates
03.2023 - Current
- Process and verify vendor invoices to ensure accurate and timely payments.
- Reconcile vendor statements and account balances to ensure consistency and accuracy.
- Process, Print, & Issue check requests in compliance with company procedures and details
Accounts Payable Clerk
American Car Center
06.2022 - 02.2023
- Processed and reviewed vendor invoices for accuracy, ensuring proper coding, and timely payments.
- Reconciled vendor statements and managed discrepancies to maintain accurate financial records.
- Maintained organized and up-to-date records of accounts payable transactions.
- Collaborated with vendors and internal teams to resolve payment issues and inquiries efficiently.
Coordinator of Student Accounts
University of Memphis
11.2018 - 06.2022
- Managed the full bad debt cycle, identifying delinquent accounts and initiating corrective actions.
- Reviewed overdue accounts and determined appropriate actions, including placing accounts in collections.
- Created and sent formal bad debt letters, outlining payment terms, and offering resolutions.
- Negotiated payment arrangements with customers to recover outstanding balances while maintaining positive relationships.
- Analyzed accounts for potential write-offs and ensured proper documentation and approvals.
Administrative Assistant
ARCO Collection Services
02.2014 - 11.2018
- Managed the receipt, posting, and deposit of payments, ensuring accurate and timely processing.
- Entered new business accounts into the AS400 system, maintaining up-to-date and accurate records.
- Developed and created training materials for accounting clerks, providing on-the-job training and support.
- Collected on small balance accounts, working directly with clients to secure payment and resolve outstanding issues.
- Utilized Microsoft Office Suite (Word, Excel) to create correspondence, letters, and manage spreadsheets for reporting and tracking.
- Billed Medicaid accounts, processed claims, and filed Medicaid appeals to ensure proper reimbursement.
- Handled billing for commercial insurance and Workers' Compensation claims, ensuring compliance with policies and payment procedures.
Accounts Payable and Managed Care Specialist
Covenant Dove
09.2010 - 10.2018
- Negotiated rates for single case agreements and contracts for multiple skilled nursing facilities across the country, ensuring favorable terms.
- Managed and tracked all managed care billing for 8 skilled nursing facilities, ensuring accurate and timely submission of claims.
- Received and reviewed weekly packets for multiple facilities, distributing contents to the appropriate departments for processing.
- Coordinated and completed necessary paperwork for onboarding new vendor accounts, ensuring compliance with company and regulatory requirements.
- Assisted with Medicare billing processes, ensuring accuracy and compliance with federal regulations.
Education
No Degree - Business Administration
Southwest Tennessee Community College
Memphis, TNAssociate of Applied Science -
Vatterott Career College
Memphis, TN 05-2017
Skills
- Billing Across Multiple Payor Sources
- Authorization & Rate Negotiation
- Proficient in Hospital and SNF Systems
- Microsoft Office Proficiency
- Highly Analytical
- Exceptional Communication & Customer Service
- Self-Motivated & Organized
Timeline
Accounts Payable
Haddad & Associates
03.2023 - Current
Accounts Payable Clerk
American Car Center
06.2022 - 02.2023
Coordinator of Student Accounts
University of Memphis
11.2018 - 06.2022
Administrative Assistant
ARCO Collection Services
02.2014 - 11.2018
Accounts Payable and Managed Care Specialist
Covenant Dove
09.2010 - 10.2018
No Degree - Business Administration
Southwest Tennessee Community College
Associate of Applied Science -
Vatterott Career College
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