April Walker
Oracle,Arizona
Summary
Certified Peer Support Specialist and Behavioral Health Technician with four years of experience in behavioral health. Skilled in patient care, developing individualized care plans, and advocating for patient needs. Highly adaptable with strong interpersonal abilities and attention to detail. Dedicated team player committed to supporting individuals in recovery and promoting a healthy lifestyle.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Sober Companion
Sober Escorts, Inc.
08.2021 - Current
- Scheduling and coordinating care
- Maintain client’s records and case notes
- Help clients achieve wellness
- Handle case assignments and create treatment plans
- Support clients in building relationships with strength, resilience, and autonomy
- Encourage clients to develop socially, connecting them with helpful people and supportive friends, family, and community.
Supervisor
Community Bridges Inc.
06.2024 - 08.2024
- Direct, manage, and administer the coordination and service delivery components of programs that service individuals/consumers
- Routinely observe service delivery on-site and monitor for demonstration of knowledge of individual/consumer health needs, behavior management techniques, and emergency procedures
- Serve as a liaison between the community and agencies in the service delivery system, family/guardians, and the agency
- Coordinate investigations of serious incidents and alleged abuse allegations, including appropriate reports to required agencies.
Specialty Case Manager
Community Bridges Inc.
02.2024 - 06.2024
- Primarily, work with homeless individuals providing outreach and supportive services to assist with ending their homelessness
- I serve as the bridge for the patient, in coordinating and monitoring RBHA and Non-RBHA community-based services and facilitate the delivery of these services by supporting the individual
- I am a mentor to my teammates to help them onboard, understand the program, and fulfill program requirements.
Lead Navigator II Navigator
Community Bridges Inc.
01.2023 - 02.2024
- The Lead Navigator seeks out individuals with the highest acuity and greatest vulnerabilities and will be responsible for conducting outreach, engagement, case management, and ongoing wrap-around supportive services to the individual
- The Lead Navigator is a mentor to the Navigator II to help them onboard, understand the program, and fulfill program requirements.
Administration Case Manager
The Bridge to Hope
01.2020 - 05.2021
- Answering Incoming calls
- Scheduling and coordinating care
- Maintaining client records and case notes
- Helping clients achieve wellness
- Handle case assignments and create treatment plans
- Support clients in building relationships with strength, resilience, and autonomy.
Education
AA Healthcare Administration -
University of Phoenix
02.2012
BSW -
University of Phoenix
Skills
- Type 31 WPM
- Proficient with Microsoft Office
- Team player
- Excellent time management skills
- Conflict Management
- Public Speaking
- Peer mentoring
- Recovery Skills and Knowledge
- Procedure and Policy Compliance
- EMR data entry
- Operations Management
- Staff Management
- Schedule development
- Inventory Control
- Goal-Oriented
- Training and mentoring
- Business Administration
- Employee Motivation
Community Service
- Volunteer at The Bridge to Hope, Mentoring Women in early recovery.
- Sex Trafficking STOP cohorts volunteer to support survivors and victims of human trafficking alongside ASU and law enforcement.
Certification
- Certified Peer Support
- Behavioral Health Technician
Timeline
Supervisor
Community Bridges Inc.
06.2024 - 08.2024
Specialty Case Manager
Community Bridges Inc.
02.2024 - 06.2024
Lead Navigator II Navigator
Community Bridges Inc.
01.2023 - 02.2024
Sober Companion
Sober Escorts, Inc.
08.2021 - Current
Administration Case Manager
The Bridge to Hope
01.2020 - 05.2021
AA Healthcare Administration -
University of Phoenix
BSW -
University of Phoenix
Similar Profiles
Paige HartsellPaige Hartsell
Sober Coach at Sober EscortsSober Coach at Sober Escorts
ABHISHEK ARORAABHISHEK ARORA
Chief Manager (Product Planning & Management) at ESCORTS KUBOTA LIMITEDChief Manager (Product Planning & Management) at ESCORTS KUBOTA LIMITED
Laldinpuii Laldinpuii null
Nursing Officer at Fortis Escorts Heart InstituteNursing Officer at Fortis Escorts Heart Institute