April "Dawn" Justice
Ellaville,GA
Summary
-Highly-focused and ambitious human resources specialist bringing several years management experience with extensive customer service, public relations and philanthropic background. Astute and proactive problem solver possessing elevated business and operations acumen, honed through a progressive career history, diverse industry knowledge, and accomplished experience. Talented in key hr functions, spanning employee hiring, training, development and retention-promoting relationship building.
- Motivated assistant accountant focused on maintaining accurate, compliant records, and controls. Responsive to dynamic operating conditions. Detail-oriented and methodical with excellent mathematical skills, GAAP expertise and IFRS knowledge.
Overview
28
28
years of professional experience
Work History
Human Resources Coordinator
Middle Flint Health and Wellness, State of Georgia
Americus, GA
08.2024 - Current
- Updated employee records in HR database system.
- Maintained employee files in compliance with applicable legal requirements.
- Facilitated dispute resolution between employees or between employees and management.
- Handled confidential information with discretion and sensitivity.
- Conducted background checks for potential candidates.
- Researched best practices for human resource functions and recommended changes accordingly.
- Coordinated benefits administration including health insurance, 401, tuition reimbursement.
- Analyzed employee surveys to identify areas needing improvement in the workplace.
- Advised managers on disciplinary actions when needed.
- Developed onboarding materials and presented orientation sessions for new hires.
- Organized employee recognition programs to boost morale among staff members.
- Prepared documents for termination processes such as exit interviews and severance packages.
- Provided guidance on policies and procedures to employees and managers.
- Responded to internal inquiries regarding HR policies, procedures, payroll.
- Managed communication regarding employee orientation and open enrollment for benefits.
- Assisted candidates with application processes by answering questions about application, performing background checks, providing I-9 forms and handling drug screening paperwork.
- Assisted customer service with inbound and outbound calls regarding HR inquiries.
- Answered employee questions during entrance and exit interview processes.
Staff Accountant
Middle Flint Health and Wellness
Americus, GA
06.2023 - 08.2024
- Processed payroll for all work activity program clients in accordance with established guidelines.
- Prepared monthly account reconciliations for bank accounts, credit cards, and other balance sheet accounts.
- Performed cost analysis on various projects and initiatives.
- Generated financial reports for management review including income statement, balance sheet, cash flow statement.
- Analyzed existing accounting processes to recommend improvements in efficiency or effectiveness.
- Compiled and prepared journal entries to ensure accurate general ledger records.
- Prepared audit schedules as requested by external auditors.
- Performed month-end close activities such as accruals, amortization, allocations.
- Ensured compliance with generally accepted accounting principles while preparing financial statements.
- Reconciled intercompany accounts on a monthly basis.
- Participated in special projects as needed.
- Assisted in the preparation of quarterly and annual budgets.
- Filed and remitted taxes for company and clients.
- Assessed accuracy, completeness, and integrity of corporate financial records.
- Ensured compliance with local, state, and federal government reporting requirements.
- Assisted in the preparation of tax returns and ensured compliance with tax regulations.
Finance and Property Manager
Custom Performance Solutions
Americus, GA
10.2012 - 06.2023
- Organized regular meetings between owners and tenants to discuss any issues or concerns they may have.
- Monitored market trends to ensure competitive pricing structures for units under management.
- Processed evictions when necessary in accordance with state laws and procedures.
- Prepared monthly reports detailing financial performance data such as revenue growth, expenses incurred.
- Maintained accurate records of financial transactions including rent collections, security deposits, and other income sources.
- Established policies regarding tenant relations and enforcement of rules and regulations within the properties.
- Developed marketing plans to promote vacant units through various channels such as online listings or print media ads.
- Assessed rental applications, conducted background checks, and approved or denied prospective tenants based on established criteria.
- Resolved tenant complaints quickly and effectively while ensuring customer satisfaction.
- Implemented cost-cutting measures where appropriate in order to reduce overhead costs without compromising quality standards.
- Coordinated with vendors for the procurement of services such as repairs, renovations, landscaping.
- Managed all maintenance requests from tenants in a timely manner.
- Advised owners on potential improvements or investments that could increase the value of their properties.
- Ensured that all rent payments were collected on time by following up with delinquent tenants.
- Conducted periodic inspections of properties to ensure compliance with safety regulations and tenant requirements.
- Monitored cash flow to ensure sufficient liquidity.
- Collaborated with external auditors to ensure compliance with applicable laws and regulations.
- Created monthly performance metrics that tracked key performance indicators.
- Analyzed complex financial data and generated meaningful reports for senior management.
- Implemented a system of internal controls that improved compliance with GAAP regulations.
- Conducted risk management assessments and created strategies to minimize potential risks.
- Evaluated existing processes within the finance department and identified areas for improvement.
- Verified customer identity and collected required documentation for loan applications.
- Advised customers on the best financing options available based on their current situation.
- Performed in-depth analyses of customer financial data to identify discrepancies or inconsistencies.
- Assisted other team members in resolving complex issues related to automotive lending.
- Ensured that all loans met regulatory requirements prior to approval or denial decisions being made.
- Processed loan payments in a timely manner and updated records accordingly.
- Maintained accurate records of all transactions for compliance purposes.
- Managed portfolios of approved automotive loans while monitoring delinquency status.
- Prepared loan documents, ensuring accuracy of all information provided by customers.
- Developed relationships with local dealerships to increase business opportunities.
- Analyzed customer credit histories and financial statements to determine loan eligibility.
- Conducted regular follow up calls with customers throughout the life cycle of their loan.
Justices Jewels Gift and Thrift
Self Employed
Ellaville, GA
01.2010 - 10.2012
Licensed Branch Manager, Asst. Vice President
Truist Bank
Albany, GA
06.2007 - 03.2009
- Established relationships with borrowers, lenders, and third parties involved in the loan process.
- Counseled clients on budgeting techniques that would help them manage their debt more effectively.
- Performed regular portfolio reviews to ensure compliance with all internal procedures and external regulations.
- Developed and implemented consumer loan products to meet customer needs.
- Provided pre-approval letters to qualified applicants.
- Negotiated loan terms with borrowers and finalized contracts.
- Reviewed loan applications for accuracy and completeness.
- Verified assets and liabilities of potential borrowers.
- Resolved delinquent accounts by working directly with customers or referring them to collections agencies as necessary.
- Identified opportunities for product improvement based on market research data.
- Assisted in training new employees on the proper handling of consumer loans.
- Participated in professional development activities such as conferences, seminars, webinars.
- Maintained knowledge of current industry trends related to consumer lending practices.
- Prepared detailed reports for management summarizing loan activity.
- Monitored loans for compliance with state regulations and company policies.
- Delivered high levels of customer service to facilitate smooth processes.
- Developed and maintained knowledge of available loan products, processing procedures and underwriting and general departmental guidelines.
- Adhered to federal and state compliance guidelines relative to retail mortgage lending.
- Obtained and compiled copies of loan applicants' credit histories, corporate financial statements and other financial information to update credit and loan files.
- Managed pipeline for originated loans through closing and complete required management reports.
- Certified investment advisor with Series 6, 63, and life and health licenses
Senior Loan Officer
Wells Fargo
Americus, GA
09.1997 - 01.2007
- Progressed from teller role to Licensed Financial Specialist, demonstrating commitment to professional growth.
Education
High School Diploma -
Tri-County High School
Buena Vista, GA05-1993
Music Education
Georgia Southwestern State University
Americus, GASkills
- Employee onboarding
- Payroll administration
- Benefits administration
- Dispute resolution
- Data analysis
- Regulatory compliance
- HR policy development
- Employee engagement
- Performance management
- Staff training
- Communication skills
- Human resources management
- Payroll processing
- Benefits programs
- Maintains confidentiality
- Microsoft office and docusign
Affiliations
- Conservative Christian mother (family oriented)
- People Person
- Water Activities
- Gardening
- Artistic
- Attending Sporting Events
Professional Skills
- Excel
- Microsoft Word
- Carelogic by Qualifacts Software
- Sage Healthcare Accounting Software
- ADP Workforce Software
- Suralink Audit Management Tool
- DBHDD Services
References
References available upon request.
Timeline
Human Resources Coordinator
Middle Flint Health and Wellness, State of Georgia
08.2024 - Current
Staff Accountant
Middle Flint Health and Wellness
06.2023 - 08.2024
Finance and Property Manager
Custom Performance Solutions
10.2012 - 06.2023
Justices Jewels Gift and Thrift
Self Employed
01.2010 - 10.2012
Licensed Branch Manager, Asst. Vice President
Truist Bank
06.2007 - 03.2009
Senior Loan Officer
Wells Fargo
09.1997 - 01.2007
High School Diploma -
Tri-County High School
Music Education
Georgia Southwestern State University
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