Aprile Chambers
Vallejo,CA
Summary
Housing Specialist recognized for high productivity and efficiency in task execution. Expertise in tenant relations, compliance with housing regulations, and management of financial assistance programs. Strong communication and problem-solving skills facilitate effective support for diverse client needs and resolution of complex housing issues.
Overview
8
8
years of professional experience
Work History
Housing Specialist II
San Francisco Housing Authorities
San Francisco, CA
01.2024 - Current
- Assisted clients in completing housing applications and securing necessary documentation.
- Reviewed applications and documents for accuracy and completeness.
- Interviewed potential clients, collecting personal information to determine eligibility for social assistance.
- Advised clients on their rights as tenants in accordance with local laws and regulations.
- Monitored compliance with applicable regulations and laws governing housing programs.
- Provided assertive community-based rehabilitation and case management services to high-risk mentally ill patients.
- Maintained accurate records and documented client data in company databases.
- Conducted interviews.
- Trained new employees.
- Managed housing subsidy programs, ensuring compliance with federal, state, and local regulations.
Residential House Manager
Hazel's Tranquility Place Transitional Housing
Vallejo, CA
11.2019 - 12.2024
- Utilized data and experience to coordinate patient care and rehabilitation.
- Counseled clients or patients individually and in group sessions to assist recovery from illness and to adjust to life.
- Collaborated with other professionals to assess client needs.
- Monitored client progress towards established goals and objectives outlined in service plans.
- Provided crisis intervention services during emergency situations.
- Maintained accurate records of client interactions utilizing a computerized database system.
- Coordinated move-in activities for new tenants including furniture donations, apartment cleaning, installation of safety equipment.
- Organized educational workshops for tenants focused on budgeting skills, conflict resolution techniques, healthy relationships building strategies.
- Advocated for clients to resolve medical or personal crises.
- Drug testing
- Modified treatment plans to accommodate changes in clients' health or progress.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Copy and Print Supervisor
Office Depot Inc
Vallejo, CA
06.2017 - 10.2023
- Prioritized workload to achieve maximum output and meet customer deadlines.
- Adjusted equipment and computer interface to print various sized projects using different paper stocks.
- Handled customer inquiries about service options and pricing rates.
- Developed and implemented new procedures to improve workflow efficiencies.
- Kept department on-target to meet sales and profit objectives by minimizing waste and pursuing revenue generation opportunities.
- Delegated work to staff, setting priorities and goals.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Managed daily operations, client relations and IT.
- Processed payments from customers using point-of-sale systems accurately and efficiently.
Education
Associate of Arts - Counseling
Solano Community College
Fairfield, CASkills
- Housing program management
- Application processing
- Regulatory compliance
- Client eligibility assessment
- Case management
- Crisis intervention
- Employee training
- Problem solving
- Communication skills
- Analytical thinking
- Teamwork and collaboration
- Client needs assessments
- Customer service
- Community outreach
- Risk assessment
- Disability services knowledge
- Referrals and networking
- Youth advocacy
- Behavioral Health Knowledge
- Needs assessment
- De-escalation techniques
- Case coordination
- Data entry software
- Problem-solving abilities
- Compile data
Timeline
Housing Specialist II
San Francisco Housing Authorities
01.2024 - Current
Residential House Manager
Hazel's Tranquility Place Transitional Housing
11.2019 - 12.2024
Copy and Print Supervisor
Office Depot Inc
06.2017 - 10.2023
Associate of Arts - Counseling
Solano Community College
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