Summary
Overview
Work History
Education
Skills
Timeline
Generic

APRIL JACKSON HARRIS

Fort Walton Beach,FL

Summary

Energetic Event Manager with 6-year successful career in planning, coordinating and executing US military events. Demonstrated cost-effective budgeting, exceptional time management and event marketing skills.

20+ years of experience in International Business, Sales, Marketing and Customer Service. Marketing Management professional with degrees in both Hospitality Management and Marketing Management. Talented Manager with expert team leadership, planning and organizational skills built during 6 year successful career managing US Air Force MWR business facilities, Experience to include Financial Analysis, Real Property Management, Human Capital Management and Human Resources and Inventory Management .Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

23
23
years of professional experience

Work History

US Air Force Accounting Technician (NF-03)

US Air Force
08.2023 - Current

Full Time - 40 hours / week

  • Performs full range of accounting duties using double-entry accrual accounting methods.
  • Classifies and verifies wide variety of accounting documents in order to assure their mathematical correctness, completeness of information, and to prepare control sheets with appropriate accounting codes. Maintains double-entry bookkeeping journals and subsidiary ledgers, posting entries to establish accounts. Prepares monthly balances, reconciles accounts, and transcribes to general ledger for closeout of all accounts. Traces discrepancies, if necessary, to posting documents, computes operational expenses incurred by individual activities for accounting services provided, and assigns charges appropriately. Reports prepared may include profit and loss statements, financial statements, and miscellaneous financial reporting data. Maintain records, provide training and prepare documents related to Private Organizations in base community.
  • Review time cards in timekeeping system for correctness prior to payroll processing. Review statements for monthly Government Purchasing Card for accuracy. Gather and post GLAFs for any purchasing card accruals. Review assigned activities daily financial reports for accuracy of proper cost center and lines of accounting.
  • Perform functions on rotational basis of Central Cashier. Accept activity daily deposits, organize and consolidate into daily deposits for local bank accounts and post deposits into 1877 in SAIS.
  • Proficient in Discoverer Viewer, Sharepoint, SETS, ATAAPS, JP Morgan P-Card systems and processes, IBPS, Mypay, MICT, Aloha POS Systems, DCPDS, NAFRIS, NAFDIS, SAIS, myFSS, Member Planet, MS Word, MS Outlook, Excel, Adobe, MS Teams

US Air Force - Club Complex Manager (NF-04)

US Air Force MWR Clubs
06.2020 - 08.2023

Full Time - 40 hours / week

  • Responsible for economic and efficient operation of small- to medium-sized club facilities and activities. Club Complex management encompasses departments such as Food and Beverage Operations, Bar Operations, Event Operations at two facilities, Bingo Gaming Operations and overall MWR facility Operations.
  • Implements higher level directives, formulates procedures and programs to ensure high standards of food and beverage, recreational and entertainment/promotional programs. Establishes, reviews, and evaluates menu planning, food service, purchase of supplies, equipment, and resale merchandise. Responsible for maintenance and procurement of club equipment to include restaurant / food operations equipment as well as bar equipment. Manages Food Operations manager and oversees procurement of food and beverage inventory, safety and sanitation practices and employee training.
  • Establishes financial goals commensurate with market analysis of area or region. Prepares budget, analyzes financial results, and maintains solid financial condition of club or club complex. Prepares financial briefs for Director, MSG Commander and Wing Commander regarding financial condition.
  • Responsible for workforce management, recruitment, and staff training for 35 employees in Club Complex facility. Advises and directs employees regarding policy, procedures, and AF directives. Processes RPA's for various HR procedures to include, recruit / fill, reassignment, promotion, temp reassignment or promotion and separation. Work closely with HRO to process employee detail assignments PIP's (performance improvement plans) and documenting and processing memorandums and letters of reprimand. Develops, monitors, and implements employee performance standards and conducts and approves mid-term and annual employee reviews. Communicates NAF HRO guidance to employees and staff in addition to working with local labor union regarding employee interests, when needed.
  • Manages, coordinates, and oversees wide scale of event services for event spaces at Club Facility and 5 event spaces at Museum of Aviation. Event Center operations include ceremonies such as Air Force promotions, retirements, mission essential training, Change of Commands, ALS Graduation, Awards Ceremonies, Recognition Ceremonies, Dedications, Resiliency Events and other MWR hosted Club events. Works closely with Base Protocol Office and Public Affairs for Air Force Official Events and DV Visits to ensure that events follow proper protocol, etiquette and Air Force regulations. Monitors food and beverage catering services at Museum of Aviation in coordination with Public Health.

US Air Force - Assistant Club Manager (GS-09)

US Air Force MWR Club
10.2017 - 06.2020

    Full Time - 40 hours / week

    • Assists in planning, organizing, and directing the activities of the club complex consisting of 2 facilities and 41 employees, ensuring the activities comply with legal and regulatory requirements and meet customer needs. Club Complex management encompasses departments such as Food and Beverage Operations, Bar Operations, Coffee Shop Operations, Event Center Operations, Slots / Gaming Operations and overall MWR facility Operations.
    • Responsible to oversee Event Center operations to include ceremonies such as; promotions, retirements, mission essential training, Change of Commands, ALS Graduation, Recognition Ceremonies, Dedications, Resiliency Events and other MWR hosted Club events. Works closely with Base Protocol Office and Public Affairs for Air Force Official Events and DV Visits to ensure that events follow proper protocol, etiquette and Air Force regulations. Event Center encompasses event services for all levels of US Air Force Active Duty, Civilians, Italian Air Force, Local Nationals and Foreign Guests of Aviano AFB.
    • Researches, interprets, analyzes, and applies Air Force and Command guidance. Helps establish policies and procedures for accomplishment of a wide range of club programs. Implements higher level directives, formulates procedures and programs to ensure high standards of food and beverage, recreational and entertainment/promotional programs. Establishes, reviews, and evaluates menu planning, food service, purchase of supplies, equipment, and resale merchandise. Responsible for maintenance and procurement of club equipment to include restaurant / food operations equipment as well as bar equipment. Manages Food Operations manager and oversees procurement of food and beverage inventory, safety and sanitation practices and employee training.

Sales Support and Education Specialist

Seachem Laboratories, Inc
06.2013 - 06.2017

Full Time - 40 hours / week

  • Daily customer service to provide support and knowledge to both direct sales clients and end-user clients regarding technical information and training on usage of aquarium products.
  • Sales and customer service, making cold calls to prospective clients to establish accounts as well as all sales calls to established accounts, invoicing, shipping detail, accounts receivables and collections for all accounts
  • Work closely with territory managers to facilitate sales through direct and secondary marketing and sales support
  • Sales calls and store visits to domestic southeast regional clients as well as territory sales calls to clients in Brazil, South Africa, Australia & New Zealand
  • Plan, attend and execute domestic trade show events, regional training sessions for clients and distributors as well as planning, hosting and attending dinners for elite clientele
  • Plan, attend and execute international trade show events, international training sessions for clients and distributors as well as planning, hosting and attending dinners internationally for elite clientele
  • Coordinate, attend and conduct regional and international training sessions for small and large groups on products for domestic and international clients

Assistant Manager/ Supervisor

PetSense
03.2013 - 06.2013

Full Time - 40 hours / week

  • Manage daily operations including daily opening and closing of retail store location, managing POS systems, generating and logging daily opening and closing sales reports
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences
  • Mentored team members to enhance professional development and accountability in workplace

Account Manager /Aquatics Sales Representative

Nautilus Marine Wholesale, D Tropical
03.2008 - 01.2010

Full Time - 40 hours / week

  • Sales and customer service, making cold calls to prospective clients to establish new accounts
  • Daily sales calls to established accounts, invoicing, shipping detail, accounts receivables and collections for all accounts. Increased territory sales by surpassing monthly goals
  • Attended local, regional and national trade shows for product development training as defined by territory needs

Account Manager/ Sales Representative

SunPet Ltd
01.2001 - 04.2007

Full Time - 40 hours / week

  • Sales and customer service, making cold calls to prospective clients to establish new accounts
  • Daily sales calls to established accounts, invoicing, shipping detail, accounts receivables and collections for all accounts. Increased territory sales by surpassing monthly goals
  • Attended local, regional and national trade shows for product development training as defined by territory needs

Education

Bachelor of Science - Marketing Management

Western Governors University
Salt Lake City, UT

Associates of Applied Science - Hospitality Management

College of Coastal Georgia
Brunswick, GA
01-2013

Project Management Certification -

Comp TIA

Skills

  • SECRET Security Clearance (active April 2023)
  • Business Management
  • Military Event Management Specialist
  • US Air Force Regulatory Compliance
  • Financial Management
  • Resource Management
  • Marketing
  • Organizational Leadership
  • Food & Beverage Management
  • Training and Education
  • Inventory Management

Timeline

US Air Force Accounting Technician (NF-03)

US Air Force
08.2023 - Current

US Air Force - Club Complex Manager (NF-04)

US Air Force MWR Clubs
06.2020 - 08.2023

US Air Force - Assistant Club Manager (GS-09)

US Air Force MWR Club
10.2017 - 06.2020

Sales Support and Education Specialist

Seachem Laboratories, Inc
06.2013 - 06.2017

Assistant Manager/ Supervisor

PetSense
03.2013 - 06.2013

Account Manager /Aquatics Sales Representative

Nautilus Marine Wholesale, D Tropical
03.2008 - 01.2010

Account Manager/ Sales Representative

SunPet Ltd
01.2001 - 04.2007

Bachelor of Science - Marketing Management

Western Governors University

Associates of Applied Science - Hospitality Management

College of Coastal Georgia

Project Management Certification -

Comp TIA
APRIL JACKSON HARRIS