April L. Panchyshyn
Family Nurse Practitioner
Columbus,North Carolina
Summary
In April 2022 I graduated with a DNP from Samford University. The reason for seeking this degree I have had some family events happen over the past few years that demonstrated some opportunities in the healthcare system. The system needs to grow in how healthcare providers interact and treat mental health patients. The system has biases that need to be evaluated to provide a more therapeutic environment for patients seeking treatment. My goal is to have a voice and hand in shaping the healthcare system of tomorrow. The first step was obtaining a DNP degree, this represents the next steppingstone in a professional journey. By choosing to obtain the DNP degree I see it as expanding professional horizons in the future to include:
· Teaching the next generation of nursing students,
· Impacting health care from a system and financial perspective,
· Expanding my knowledge base to see issues from a patient, system, financial and ethical perspective to make better decisions to effect change, and
· Providing clinical care to patients at a higher level.
Healthcare is changing at a more expeditious rate than ever before. I became a nurse practitioner to have influence in the healthcare system of tomorrow.
Overview
39
39
years of professional experience
1
1
Certification
Work History
Manager Provider Education
Envision Health
Nashville, Tennessee
05.2021 - Current
- Manager EM/HM Provider Education
- Reduction in documentation variance in EM to < 0.5%
- Managed provider relations mailbox by triaging inquiries, facilitating resolution of incoming requests and forwarding requests to appropriate parties.
- Implementation of monitoring of CDE productivity
- Implementation of clinical education briefings by clinicians
- Fostered strong, positive relationships with key providers by coordinating, facilitating and leading partnership meetings and identifying on-site enrollment opportunities.
- Updated, proofed and distributed provider directories, using EMTime.
- Identified network gaps and collaborated with Senior Director and National Director of Provider Education to fill deficiencies.
- Contributed to and enhanced quality review processes to maximize quality management standards.
- Established team priorities, maintained schedules and monitored performance.
- Directed training and retraining of employees to boost performance and enhance business results.
- Effectively supervised staff of 19 personnel by implementing company policies, protocols, work rules and disciplinary action.
- Defined clear targets and objectives and communicated to other team members.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Developed, coached and provided feedback to top-performing teams through effective communication and flexible venues.
Clinical Documentation Advisor / Manager
SCP Health
Lafayette, LA
08.2017 - 05.2021
- Maintained high standards of excellence for documentation education, strategies and plans while working in fast paced setting.
- Led effective allocation of resources, budget, inventory, training support and team building.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Developed and updated policies and procedures, maintaining compliance with statutory, regulatory and local, state and federal guidelines relating to HIPAA, benefits administration and general liability.
- Spearheaded and implemented new projects to expand scope of engagement.
- Audited charts and reviewed clinical documents to verify accuracy.
- Collaborated with providers to improve capture of accuracy of documentation.
- Created learning and content strategies to meet needs of company.
- Organized instruction material, to be available readily on demand by team members electronically to providers.
Vice President Clinical Documentation, Senior Vice President
Hospital Physician Partners Merged With SCP Health
Fort Lauderdale, FL
11.2011 - 12.2015
- Hospital Physician Partners - emergency management leadership company who provides service to employ providers and collaborate with facilities to provide optimal patient care and innovative documentation strategies
- Provider Services Emergency Medicine Atlantic Division and Executive, Director Virtual Scribe Program
- Implemented education program for critical care documentation that increase accurate capture by 5% company wide
- Implemented virtual scribe program increase RVU capture on average of 0.6 RVUs per site
- Developed ongoing documentation education
- EMR Training to medical team member for Cerner, McKesson, Med Host, Meditech, Allscripts, A4, ProMED, and Epic
- Developed education monthly series of documentation tips
- Transitioned from ICD 9 to ICD 10 with no loss of revenue for the company
- Developed, coached and provided feedback to top-performing teams through effective communication and flexible venues.
Director of Critical Care Services
Mary Black Health System
Spartanburg, SC
09.2006 - 11.2011
- Mary Black Health System licensed for 209 beds
- Community hospital
- This position includes oversight of the emergency department, ICU, Cardiac Cath Lab, Stroke Certification Program, and a Wound Center
- Accomplishments 90th percentile in patient satisfaction achieved and maintained 2010 until departure
- Emergency Department expanded from fourteen beds to twenty-four beds
- Implementation of electronic documentation systems: ProMED & A4
- Reduction of skin pressure areas in the ICU by 15%
- Redesign of wound center processes
- Decreased overall LOS for Emergency Department patients to 2 hours
- Implement Studer Principles to include ½ hour rounding in patient rooms, discharge call backs, thank you cards to patients and staff, accountability at the manager level for achievement of goals to support organizational wide initiatives
- ED Avg door to triage time reduced to avg 5 min
- Cross trained staff between all areas to reduce overtime and increase productivity
- Increase number of PRN positions to increase flexibility to meet census demands in all areas
Director Emergency Services
Piedmont Medical Center
Rock Hill, SC
10.2002 - 09.2006
- The annual patient volume in the ED was 55,000 annual visits.
- Collaborated with staff, management and external groups to coordinate patient care.
- Performed rounds to observe care and interview staff, residents and families.
- Established new policies and updated existing policies to improve standard of care for patients.
- Developed positive employee relations, incentives and recognition programs to promote teamwork and mutual respect.
Director of Emergency Services
Sisters of Charity Providence Hospital
Columbia, SC
11.2001 - 10.2002
- The annual patient volume in the ED was 42,000 annual visits.
- Collaborated with staff, management and external groups to coordinate patient care.
- Performed rounds to observe care and interview staff, residents and families.
- Established new policies and updated existing policies to improve standard of care for patients.
- Developed positive employee relations, incentives and recognition programs to promote teamwork and mutual respect.
- Identified department issues to recommend corrective actions.
Nurse Manager
The Regional Medical Center
Orangeburg, South Carolina
06.1997 - 11.2001
- Fostered strong, positive relationships with key providers by coordinating, facilitating and leading partnership meetings and identifying on-site enrollment opportunities.
- Managed provider relations mailbox by triaging inquiries, facilitating resolution of incoming requests and forwarding requests to appropriate parties.
Director of Emergency Services
Gadsden Regional Medical Center
Gadsden, Alabama
06.1996 - 06.1997
- Investigated and independently resolved complaints from staff, physicians and patients by leveraging clinical judgment and unit management expertise.
- Supervised, directed and motivated high-quality performance from nursing staff.
- Reviewed department performance and adjusted coverage to compensate for changing conditions.
- Developed strategy to target nursing and patient satisfaction issues, improve response and patient care quality and suggest actionable improvements to promote hospital-wide quality and safety initiatives .
Nurse Manager
Community General Hospital Harris
New York
06.1995 - 05.1996
- Investigated and independently resolved complaints from staff, physicians and patients by leveraging clinical judgment and unit management expertise.
- Supervised, directed and motivated high-quality performance from nursing staff.
- Reviewed department performance and adjusted coverage to compensate for changing conditions.
Nurse Manager
Dorchester General
Cambridge, Maryland
03.1993 - 06.1995
- Investigated and independently resolved complaints from staff, physicians and patients by leveraging clinical judgment and unit management expertise.
- Supervised, directed and motivated high-quality performance from nursing staff.
- Reviewed department performance and adjusted coverage to compensate for changing conditions.
- Established and continuously optimized unit schedules and individual work assignments.
- Fostered improvement in staff development, personnel training and standards of patient care.
Staff Nurse, Emergency Department
Hospital of the University of Pennsylvania
Philadelphia, Pennsylvania
11.1991 - 03.1993
- Monitored patients' conditions and reported changes in physical presentation, appearance and behavior to discuss treatment with physicians.
- Reported patients' status and delegated nurse assignments to achieve optimal outcomes.
- Directed patient care by initiating and following through with plan of care, continuing care and discharge instructions.
- Precepted student nurses and oriented new hires, providing guidance and mentorship when teaching on hospital policies, emergency procedures and nursing best practices.
Staff Nurse, Emergency Department
Pocono Medical Center
East Stroudsburg, Pennsylvania
05.1981 - 10.1991
Education
DNP -
MSN Samford University
2022
Master of Arts - Business
University of Phonix
Chartlotte05.2006
Bachelor of Science - Nursing
East Stroudsburg University
East Stroudsburg, PA05.1988
Skills
- Information Systems Development
- Clinical Development
- Financial Operations Oversight
- Policy and Program Development
- Operating Plans Development
- Informational Materials
- Process Improvement
- Verbal and Written Communication
Accomplishments
- ACLS, ENPC, TNCC Instructor Presentation on ESI triage skills Panel presentation at the Emergency Nurses Association Annual Conference Lecture at Hospital Physician Partners Medical Conferences
- Writing modules for online education
- Webinars on documentation for increased revenue
- Developing an implementation of educational programs through different venues
- Developing strong positive, successful teams
Affiliations
Emergency Nurses Association
Association of Clinical Documentation Improvement Specialists
American Academy of Emergency Nurse Practitioners
American Association of Nurse Practitioners
Certification
American Academy of Nurse Practitioners
- FNP - F06220577
- Initial Date of certification 6/10/2022
Timeline
Manager Provider Education
Envision Health
05.2021 - Current
Clinical Documentation Advisor / Manager
SCP Health
08.2017 - 05.2021
Vice President Clinical Documentation, Senior Vice President
Hospital Physician Partners Merged With SCP Health
11.2011 - 12.2015
Director of Critical Care Services
Mary Black Health System
09.2006 - 11.2011
Director Emergency Services
Piedmont Medical Center
10.2002 - 09.2006
Director of Emergency Services
Sisters of Charity Providence Hospital
11.2001 - 10.2002
Nurse Manager
The Regional Medical Center
06.1997 - 11.2001
Director of Emergency Services
Gadsden Regional Medical Center
06.1996 - 06.1997
Nurse Manager
Community General Hospital Harris
06.1995 - 05.1996
Nurse Manager
Dorchester General
03.1993 - 06.1995
Staff Nurse, Emergency Department
Hospital of the University of Pennsylvania
11.1991 - 03.1993
Staff Nurse, Emergency Department
Pocono Medical Center
05.1981 - 10.1991
DNP -
MSN Samford University
Master of Arts - Business
University of Phonix
Bachelor of Science - Nursing
East Stroudsburg University
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