Summary
Overview
Work History
Education
Skills
Timeline
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Aprill Taylor

Sparks,NV

Summary

Sociable Server offering 10+years of experience delivering friendly, prompt service to customers. Skillful in making personalized menu recommendations and managing closing duties. In-depth knowledge of POS system operations and food safety and sanitation regulations.

Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Hardworking with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Highly-motivated with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

20
20
years of professional experience

Work History

Bartender

Victorian Saloon
Sparks
10.2023 - 04.2025
  • Checked identification of guests to verify age requirements for alcohol purchase.
  • Upsold customers from shelf to premium brands to help boost sales.
  • Arranged bottles and glasses behind bar to make attractive displays.
  • Provided drink suggestions to customers based on their preferences.
  • Assisted in setting up the bar for service shift.
  • Processed payments accurately and efficiently with POS system.
  • Displayed and retained extensive knowledge of liquors, wines and entrees.
  • Neatly sliced and pitted fruit for garnishing drinks.
  • Stocked ice bins and coolers as needed throughout shift.
  • Greeted frequent visitors by name and explained new promotions.
  • Recommended food and drinks to patrons based on preference, pairings and special promotions.
  • Monitored customer drink levels and suggested additional drink purchases at appropriate times to boost sales.
  • Adhered to state regulations regarding serving alcohol responsibly.
  • Checked identification cards for proof of age prior to serving alcohol beverages.
  • Greeted customers and provided excellent customer service.
  • Organized storeroom inventory of supplies such as cups, napkins, straws.
  • Prepared alcoholic and non-alcoholic beverages according to recipe standards.
  • Collected and organized daily till totals and tips.
  • Managed cash drawer at the end of each shift ensuring accuracy of funds received.
  • Cleaned up spills and broken glassware and safely disposed of sharp pieces.
  • Followed safety protocols while handling sharp tools or dangerous chemicals.
  • Effectively multitasked within fast-paced environment.
  • Maintained inventory of liquor, beer, wine, and other beverage items.
  • Performed opening and closing duties including restocking supplies.

Bartender

G St. Bar
Sparks, NV
05.2023 - 12.2023
  • Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
  • Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
  • Checked identification of guests to verify age requirements for alcohol purchase.
  • Prepared cocktails from bar recipes and served wine, draft and bottled beer.
  • Managed bar area, cocktail design and menu and handled inventory, regulation compliance and customer relationships.
  • Trained new bartenders on drink preparation and upselling techniques.
  • Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.
  • Poured wine, beer and cocktails for patrons.
  • Completed regular bar inventories and daily requisition sheets.
  • Collected and organized daily till totals and tips.
  • Upsold customers from shelf to premium brands to help boost sales.
  • Introduced bar staff to precision pouring and waste reduction tactics to lower liquor costs.

Server

The Wok
Fallon, NV
09.2019 - 02.2021
  • Provided exceptional service to high volume of daily customers.
  • Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
  • Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
  • Checked identification of guests to verify age requirements for alcohol purchase.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
  • Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
  • Cleaned tables and chairs to prepare dining area for next customers.
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
  • Served food and beverages to patrons and immediately remedied issues with orders.
  • Satisfied customers by topping off drinks and offering condiments, napkins and other items.
  • Trained new employees on restaurant procedures and plating techniques.
  • Addressed complaints to kitchen staff and served replacement items.
  • Promoted desserts, appetizers and specialty drinks to optimize sales.
  • Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
  • Presented menus to patrons to answer questions about offered items and make suitable recommendations.
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Cleared tables to maintain high turnover rate and minimize wait times.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Greeted incoming guests to escort to assigned dining area and present menus.
  • Carried food, dishes, trays or silverware from kitchens or supply departments to serving counters.
  • Responded appropriately to customer complaints, bringing major issues to attention of manager on duty.
  • Greeted guests and gathered information to seat groups or place on waitlist.
  • Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
  • Built positive relationships with other front-of-house and kitchen staff.
  • Helped employees complete required activities during peak periods.
  • Restocked dining room with plates, glassware and utensils, maintaining adequate workstation supplies.
  • Escorted guests to seating area, furnished menus and highlighted daily specials.
  • Monitored dining area to assess server capacity and estimate wait times.
  • Expedited food to tables to assist servers during busy periods.

Server

The Wok
Fallon, NV
03.2012 - 01.2015

Bartender

Jacks Place & Cea'S
Fallon , NV
06.2010 - 01.2015
  • Managed high volume of shift customers and simultaneously assisted restaurant servers with diverse needs.
  • Recommended food and drinks to patrons based on preference, pairings and special promotions.
  • Collected and organized daily till totals and tips.
  • Ordered and maintained inventory of bar products, alcohol, soft drinks and supplies to drive high volume of sales.
  • Managed bar area, cocktail design and menu and handled inventory, regulation compliance and customer relationships.
  • Delivered exceptional bar service for special events such as weddings, business conferences and society receptions.
  • Designed and implemented new cocktails to drive customer interest and sales numbers.
  • Upsold customers from shelf to premium brands to help boost sales.
  • Created signature beverages to increase revenue and patron loyalty.
  • Introduced new seasonal and special events menu items to successfully increase monthly sales.
  • Processed above-average daily revenue and consistently met targets for special events and promotions.
  • Planned and coordinated special events to boost customer numbers and profits.
  • Maintained list of ride services for inebriated customers to safely transport to destinations.
  • Reinvented classic cocktails to complement new menu options.
  • Enhanced sales and profit through improved management approaches and enhanced employee training on sales techniques.
  • Trained new bartenders on drink preparation and upselling techniques.
  • Displayed and retained extensive knowledge of liquors, wines and entrees.
  • Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
  • Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
  • Completed regular bar inventories and daily requisition sheets.
  • Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
  • Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.
  • Balanced daily registers and generated sales reports for management.
  • Checked identification of guests to verify age requirements for alcohol purchase.
  • Introduced bar staff to precision pouring and waste reduction tactics to lower liquor costs.
  • Stayed up-to-date on latest mixology trends, bar equipment and sanitation standards.
  • Kept track of bar tabs and transferred open tabs to dining area for wait staff.

Bartender/Barista/Entertainment Booking

Jive N' Java
Fallon, NV
05.2005 - 08.2006
  • Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
  • Trained new employees to perform duties.
  • Informed customers of daily specials and signature menu items.
  • Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.

Education

High School Diploma -

Cchs
Fallon

Skills

  • Hors D'oeuvres Service
  • Dining Customer Service
  • Dish Preparation
  • Effective Customer Upselling
  • Table Bussing
  • High-Volume Dining
  • Special Dietary Requirements
  • Check Payment Processing
  • Liquor, Wine and Food Service
  • Table Setting Arrangements
  • Price Memorization
  • Point of Sale (POS) System Operations
  • Food Inspection
  • Food Safety Understanding
  • Service Oriented
  • Order Accuracy and Delivery
  • Special Requests and Substitutions
  • Relationship Building
  • Cleaning and Sanitizing
  • Specials Promotion and Upselling
  • Warm and Friendly
  • Age Verification
  • Cool Under Pressure
  • Upselling and Cross Selling
  • Workflow Coordination
  • High Energy and Stamina
  • Ability to Lift 30 Pounds
  • Staff Training
  • Team Player
  • High Volume Dining
  • Conflict and Complaint Resolution
  • Verbal and Written Communication
  • Transactions and Cash Handling
  • Dining Room Cleaning and Upkeep

Timeline

Bartender

Victorian Saloon
10.2023 - 04.2025

Bartender

G St. Bar
05.2023 - 12.2023

Server

The Wok
09.2019 - 02.2021

Server

The Wok
03.2012 - 01.2015

Bartender

Jacks Place & Cea'S
06.2010 - 01.2015

Bartender/Barista/Entertainment Booking

Jive N' Java
05.2005 - 08.2006

High School Diploma -

Cchs

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Aprill Taylor