Aprillin Merlino
81 Collins Rd,NH
Summary
Dynamic professional with a proven track record at Dr. Lamm, excelling in patient care and office efficiency. Highly adaptable and skilled in multitasking, I foster strong relationships and enhance team collaboration. Committed to maintaining a clean clinical environment while ensuring patient comfort and satisfaction, I effectively manage appointments and support seamless operations.
Overview
30
30
years of professional experience
Work History
Substitute Teacher
Mascenic Regional School District
New Ipswich, NH
08.2024 - Current
- Supervised classroom activities, maintaining a positive learning environment.
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
- Supervised lunchroom and recess activities.
- Adapted quickly to different classroom settings and teaching assignments, demonstrating flexibility and resourcefulness.
- Provided substitute teaching services across multiple grade levels and subjects, maintaining educational continuity in absence of regular teachers.
Dental Assistant
Dr. Lamm
Vernon, CT
09.2002 - 04.2012
- Assisted in patient preparations for dental procedures, ensuring comfort and readiness.
- Managed appointment scheduling and patient records, enhancing office efficiency.
- Instructed patients on post-operative care, promoting effective recovery practices.
- Sterilized instruments and maintained a clean clinical environment, adhering to safety protocols.
- Supported dentists during procedures by providing necessary tools and materials promptly.
- Monitored inventory levels of dental supplies, facilitating timely restocking processes.
- Collaborated with team members to improve workflow and patient experience consistently.
- Trained new staff on office procedures and best practices, fostering a collaborative work atmosphere.
- Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
- Documented patient dental health information, medical history, and vital signs for future reference.
- Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
- Increased patient retention by building rapport through excellent communication skills and a friendly demeanor.
Dental Receptionist
Dr. Daniels
Tolland, CT
01.1996 - 09.2000
- Managed patient scheduling using electronic health records system
- Coordinated patient check-in and check-out processes efficiently
- Handled insurance verification and billing inquiries promptly
- Assisted with maintaining organized patient files and records
- Communicated effectively with dental staff to ensure smooth operations
- Provided support in managing appointment reminders and follow-ups
- Helped patients complete necessary medical forms and documentation.
- Reduced wait times by quickly greeting patients upon arrival and assisting with the check-in process.
- Adhered to strict HIPAA guidelines to protect patient privacy.
Education
Dental Hygiene
Mount IDA College
Newton, MADental Assistant - Dental Assistant
Tunxis Community College
Farmington, CT05-1999
High School Diploma -
Rockville High School
Vernon, CT 06-1998
Skills
- Adaptable
- Multitasking and organization
- Teamwork and collaboration
- Relationship building
- Excellent communication
- Decision-making
- Time management
- Problem-solving
Timeline
Substitute Teacher
Mascenic Regional School District
08.2024 - Current
Dental Assistant
Dr. Lamm
09.2002 - 04.2012
Dental Receptionist
Dr. Daniels
01.1996 - 09.2000
Dental Hygiene
Mount IDA College
Dental Assistant - Dental Assistant
Tunxis Community College
High School Diploma -
Rockville High School