Developed and built internal and external relationships with project teams, department managers and consultant teams to improve delivery of HR services.
Updated key human resource metrics on turnover and terminations using reporting tools on HRMS database.
Managed change through open communication for addressing employee concerns, allowing for different opinions and publicizing new strategies.
Verified that vendors received timely enrollment information, changes and terminations.
Improved quality of hiring decisions by working with hiring managers on new comprehensive employment selection processes.
Provided job placement accommodation recommendations for employees on physician-mandated medical restriction.
Coached and educated management throughout organization on appropriate guidelines for maintaining legally-compliant workplace.
Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
Fielded employee inquiries related to insurance, pension plan, vacation, sick leave and employee assistance.
Reviewed and screened applicant resumes to identify qualified candidates.
Briefed job applicants regarding responsibilities, benefits and schedules to provide information regarding job specifications and logistics.
Resolved employee complaints and grievances successfully through mediation and collaboration.
Assisted with writing job postings and job descriptions for boards.
Pre-screened resumes prior to sending to corporate hiring managers for consideration.
Developed and implemented onboarding and orientation programs for new employees.
Collaborated with managers to identify and address employee relations issues.
Administered employee benefits programs and assisted with open enrollment.
Created and delivered HR training sessions to staff, managers and executives.
ELIZABETH COONEY PERSONNEL AGENCY
HUMAN RESOURCE MANAGER
02.2021 - 08.2021
Job overview
Managed all HR-related tasks for 200 + employee personnel agency
Onboarded 5 employees each week
Pro-actively participated in whole recruiting process and worked on its constant improvement to increase efficiency and decrease expenses
Maintained and managed employee records, worked closely with multiple cross-functional HR teams, and recruited and trained HR interns.
Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
Maintained human resources regulatory compliance with local, state and federal laws.
Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.
Monitored and handled employee claims involving performance-based and harassment incidents.
Facilitated onboarding sessions and on-the-job training for new hires bolstering position knowledge and skillset.
Recruited top talent to maximize profitability.
Devised hiring and recruitment policies for Number-employee company.
AMAZING GRACE ASSISTED LIVING, INC
CONSULTANT
HUMAN RESOURCE ASSISTANT
03.2020 - 10.2020
Job overview
Implemented progressive disciplinary rules in the company and explained company policies to employees
Conducted interviews and involved in salary negotiations
Created job descriptions to assure employees knew their responsibilities and other duties
Strived to provide exceptional service while establishing a reputation of being trusted
Developed employee handbook for the company.
Responded to employee inquiries regarding benefits and other HR topics.
UPPER CHESAPEAKE MEDICAL CENTER
HUMAN RESOURCE ASSOCIATE
12.2016 - 09.2018
Job overview
Assessing and responding to employee leave request
Recognizing when an employee’s absence may fall under FMLA
Communicating with management to assure employee’s FMLA time off is being accurately documented
Calculate and monitor employee’s time off.
THE VANE BROTHERS CO
HUMAN RESOURCE GENERALIST
11.2001 - 12.2007
Job overview
Created policy and procedures with senior management
Brought workers’ compensation program into full compliance by instituting preferred providers
list and training managers on procedures to follow in case of injury
Reduced benefit cost by 15% annually through meticulous record keeping and ensuring that the
company did not pay for benefits for which employees were ineligible
Complete compliance audits (I-9, new hire, performance development and talent acquisition)
Create job descriptions to attract a targeted talent pool within the market wage range.
THE ACI GROUP
HUMAN RESOURCE ASSISTANT
09.2000 - 09.2001
Job overview
Trained 10-member management team on interviewing techniques and best practices,
conducting workshops and one-on-one coaching sessions that contributed to sound hiring
decisions
Co-developed company’s first ever standardize disciplinary procedures and tracking system that
insulated company from legal risk and ensured consistent and fair discipline processes
Reworked new hire orientation program to include HR information and company resources
Audit and monitor FSA accounts with the TPA, review monthly invoices to ensure accurate
billing; and manage COBRA and for compliance HIPAA
Proven ability to effectively deal with all levels in the organization to assist to employees with
benefit claims/coverage questions and concerns resulting in positive employee’s relations and
ease of enrollment.