April Reyes

• Manage all aspects of boutique operations
• Buying & Managing inventory
• Social Media Marketing
• Service in store and online customers
• Product launch and promotions
• Build strong relationships to drive loyalty & revenue

Debit Card Services

• Review daily ATM reports
• Customer service for debit card related inquires such as limit raises, card denials, and travel notifications
• Review transaction reports daily for suspicious activity and contact cardholders to verify
• Track & File disputed card cases

Public Fund Account Specialist

• Provide personalized customer service tailored to public fund entities
• Maintain portfolio of public fund accounts, signers, bank products used
• Verify daily deposit coverage and pledge funds to secure deposits
• Monthly mailouts of pledged funds
• Efficiently process multiple account openings and updates with quick turn around
• Service all aspects of all public fund online banking profiles and users
• Assistance in reviewing online mobile deposits for accuracy for general customer service

• Secure suitable rental accommodations for incoming travelers via phone or email
• Collect and process payments
• Review reports for daily arrivals and departures
• Guest check in and out
• Address and resolve any guest related inquires
• Assign maintenance inquires and verify completion

• Receive and service inbound calls for new account opening
• Review and process new account applications
• Outbound calls to collect pending account documents
• Assistance in training new team hires