Collaborative leader partners with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
23
23
years of professional experience
Work History
Manager
Keystone Club
02.2024 - Current
Managed and motivated employees to be productive and engaged in work.
Accomplished multiple tasks within established timeframes.
Maintained professional, organized, and safe environment for employees and patrons.
Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Office Assistant
Family Pet Cremation
02.2024 - Current
Maintained confidentiality in handling sensitive information while performing administrative tasks.
Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
Expedited document processing with accurate data entry and timely filing.
Facilitated better customer service by promptly addressing inquiries and concerns via phone and email.
Input data into spreadsheets and databases.
Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
Office Worker
Birmingham Intergroup Central Office
09.2023 - 02.2024
Completed clerical tasks such as filing, copying, and distributing mail.
Increased office efficiency by organizing and maintaining a well-structured filing system.
Assisted in the preparation and distribution of reports, contributing to data-driven decision-making processes.
Handled incoming correspondence professionally and efficiently, directing messages to appropriate parties as necessary.
Improved customer satisfaction by addressing inquiries promptly and professionally.
Developed spreadsheets for tracking important metrics, enabling accurate reporting and data analysis.
Received, sorted and distributed incoming mail to staff members and coordinated outgoing parcels.
Input data into spreadsheets and databases.
Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
Supported staff on special assignments and ad hoc projects.
Staff Accountant
Alethia House
06.2021 - 01.2022
Maintained general ledger accuracy through regular account reconciliations, journal entry adjustments, and transaction reviews.
Monitored accounts receivable, accounts payable and other account balances to track transactions, avoid discrepancies and maintain accuracy.
Prepared and processed journal entries to record in general ledger and maintain consistent documentation.
Managed accounts payable processing, ensuring timely payments to vendors while maximizing cash flow management strategies.
Monitored cash flow closely to ensure sufficient funds were available for operational needs.
Assisted comptroller with year-end financial audits.
Collected and arranged financial information and entered details into [software] financial management system.
Created journal entry schedules to improve efficiency, support, and documentation of accounting processes.
Maintained integrity of general ledger and chart of accounts.
Payroll Accountant
Lawson State Community College
10.2001 - 09.2020
Reduced errors in payroll processing by conducting thorough audits and reconciliations of records.
Collaborated with HR department to ensure smooth onboarding of new hires, setting up employee profiles in the payroll system.
Ensured accurate and timely payments for all employees, managing weekly and monthly payroll cycles.
Maintained compliance with federal, state, and local tax regulations by staying up-to-date on changes and adjusting payroll systems accordingly.
Delivered human resources financial support by certifying and processing payroll, completing deposits, performing pay adjustments and promptly distributing checks.
Maintained strict confidentiality of sensitive employee information by adhering to stringent data protection policies and best practices.
Continuously updated professional knowledge in the field of payroll accounting, attending industry conferences and participating in relevant webinars or workshops.
Coordinated with benefits providers to ensure correct deduction amounts were applied based on each employee''s elections during open enrollment periods.
Boosted employee satisfaction by providing detailed explanations and clarifications on payroll queries and concerns.
Reduced payroll discrepancies by conducting thorough monthly audits of payroll accounts, identifying and rectifying errors swiftly.
Ensured compliance with tax laws and regulations, staying informed on changes and applying them to payroll processing.
Supported year-end financial audits, compiling and presenting all necessary payroll records and documentation.
Facilitated positive work environment by resolving payroll issues efficiently, minimizing employee dissatisfaction.
Managed year-end procedures such as W-2 distribution and tax reporting, ensuring accuracy of documents for all employees.
Enhanced accuracy in payroll calculations, meticulously reviewing and updating employee records and tax withholdings.
Prepared working papers, reports and supporting documentation for audit findings.
Compiled general ledger entries on short schedule with 100% accuracy.
Used accounting software to issue tax returns and prepare consolidated reports.
Tracked funds, prepared deposits and reconciled accounts.
Maintained integrity of general ledger and chart of accounts.
Reviewed accounts, resolved coding areas, and tracked recurring expenses for accrual entry.
Found tax solutions to complicated tax issues or errors from incorrect tax filings.
Independent Contractor – Member Services at AmeriHealth Caritas Pennsylvania - Medicaid & Keystone First – AmeriHealth Caritas Pennsylvania Community Health Choices – Keystone First Community Health ChoicesIndependent Contractor – Member Services at AmeriHealth Caritas Pennsylvania - Medicaid & Keystone First – AmeriHealth Caritas Pennsylvania Community Health Choices – Keystone First Community Health Choices