Summary
Overview
Work History
Education
Skills
Timeline
Generic

Apryl Richardson

Estherville,Iowa

Summary

I have a passion for working people including a tremendous emphasis of working with children. This has allowed me to gain years of experience in Early Childhood Education. I am intrigued to learn & understand others. This allows me to gain understanding on why & how others behaviors directly correlate to their learning & personality. The fulfillment I recieve thru working with young children is unmatchable to the pride attained as I am able to watch them successfully flourish & thrive as young people. Their individual sucess is a result of teaching them a soild & successful foundation with a skill set for both academics & social skills. Despite my experience in various areas my heart is in teaching with preschool being my preference.

Overview

16
16
years of professional experience

Work History

Mobile Expert

T-Mobile
01.2023 - Current
  • Resolved customer complaints swiftly and professionally, ensuring a positive experience for all parties involved.
  • Enhanced teamwork, collaborated with colleagues to share knowledge and improve overall store performance.
  • Assisted customers in setting up new devices, transferring data, and troubleshooting technical issues as needed.
  • Contributed to a positive work culture by actively participating in team meetings, sharing ideas, and supporting colleagues.
  • Increased customer satisfaction by providing expert advice on mobile devices and plans.
  • Boosted sales performance with personalized recommendations tailored to each customer''s unique needs.
  • Led product training sessions for new team members, fostering a supportive learning environment and increasing staff expertise.
  • Maintained a comprehensive understanding of the latest industry trends, products, and technologies to stay ahead of competitors.
  • Improved sales conversion rates by utilizing strong product knowledge and persuasive communication skills.
  • Exceeded assigned sales targets consistently by building rapport with customers and identifying upselling opportunities.
  • Maximized customer engagement by offering specialized mobile device workshops that educated users on advanced features.
  • Managed inventory effectively, ensuring stock levels were maintained at optimal levels for peak business periods.
  • Collaborated closely with management to develop strategies aimed at improving store KPIs such as revenue growth and customer satisfaction scores.
  • Adhered to all company policies and procedures while consistently maintaining a professional demeanor and appearance.
  • Conducted regular audits of display merchandise, ensuring accurate pricing information was displayed clearly for customers'' benefit.

Sales Representative

VICTRA- VERIZON WIRELESS PREMIUM RETAILER
05.2017 - Current
  • Create accounts, activate devices, transfer information and invoice sales
  • Answer questions ranging from technical support to billing
  • Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices
  • Watch for and recognize security risks and thefts, and know how to prevent or handle these situations
  • Inventory stock and requisition new stock
  • Recommend, select, and recommend devices based on customer needs and desires.

Barista

Starbucks
09.2022 - 01.2023
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Controlled line and crowd with quick, efficient service.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
  • Maintained regular and consistent attendance and punctuality.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Operated espresso machines and commercial coffee brewers to create beverages.
  • Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
  • Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.
  • Assisted in inventory management to maintain adequate stock levels and reduce wastage.
  • Recommended products based on solid understanding of individual customer needs and preferences.
  • Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.
  • Adhered to strict food hygiene regulations, minimizing risk of contamination or illness among customers.
  • Supported training efforts for new hires, sharing knowledge of coffee making techniques and customer service standards.
  • Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.

Auditor/ Assembly

POLARIS INDUSTRIES
06.2021 - 09.2022
  • Test finished ATVs for safety after completed assembly
  • Audit painted parts prior to assembly
  • Audit processes of completed units for quality prior to shipping
  • Access computer programs for blue prints, & assembly processes
  • Create & print shipping labels.
  • Assemble rear lights & install on rear fenders

lathe operator

ROSENBOOM MACHINE AND TOOL
04.2020 - 06.2021
  • Set up CNC lathe programs
  • Machine hydraulic rods using CNC lathe
  • Measure and check tolerances for quality of machined parts.

Preschool Teacher

Knowledge Beginnings
11.2018 - 04.2020
  • Developed strong relationships with parents and caregivers, providing regular updates on their child''s progress and addressing any concerns proactively.
  • Developed weekly lesson plans and activities to engage children and promote learning.
  • Maintained organized, fun and interactive classroom to help children feel safe.
  • Sanitized toys and play equipment each day to maintain safety and cleanliness.
  • Established positive communication with parents in daily conversation and formal conferences.
  • Applied play-based strategies to provide diverse approaches to learning.
  • Gave one-on-one attention to children while maintaining overall focus on entire group.
  • Educated students in foundational concepts such as shapes, numbers, and letters.
  • Supported students in developing social skills through structured activities and positive reinforcement techniques.

Preschool Teacher

All About Kids
02.2011 - 03.2013
  • Developed strong relationships with parents and caregivers, providing regular updates on their child''s progress and addressing any concerns proactively.
  • Maintained organized, fun and interactive classroom to help children feel safe.
  • Sanitized toys and play equipment each day to maintain safety and cleanliness.
  • Designed creative lesson plans that incorporated hands-on activities and interactive learning experiences to foster curiosity and engagement in young learners.
  • Ensured a safe and nurturing environment for all students, adhering to health and safety guidelines in the classroom.
  • Established positive communication with parents in daily conversation and formal conferences.
  • Gave one-on-one attention to children while maintaining overall focus on entire group.
  • Educated students in foundational concepts such as shapes, numbers, and letters.
  • Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
  • Strengthened communication skills among preschoolers through daily dialogue practice during circle time sessions.
  • Supported students in developing social skills through structured activities and positive reinforcement techniques.
  • Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
  • Addressed behavioral and learning issues with parents and daycare management.
  • Monitored students' academic, social, and emotional progress and recorded in individual files.
  • Implemented behavior modification strategies, resulting in improved self-regulation and classroom participation among students.
  • Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
  • Maintained accurate records of each child''s progress throughout the year using various documentation methods such as portfolios or tracking sheets.
  • Evaluated student performance regularly through observation, assessment tools, and parent-teacher conferences to ensure academic growth was being achieved consistently across all areas of development.
  • Assisted in the assessment of each student''s abilities, tailoring instruction to meet individual needs and learning styles.
  • Improved student behavior by implementing effective classroom management strategies and establishing clear expectations for conduct.
  • Allowed for ample outdoor discovery time in schedule each day.
  • Worked with teaching staff to evaluate individual progress and recommend appropriate learning plans.
  • Increased parent involvement by effectively communicating with families about upcoming events, volunteer opportunities, and student progress reports.
  • Implemented differentiated instruction techniques to accommodate diverse learning needs within the classroom setting without sacrificing overall quality of education provided to all students.
  • Provided one-on-one support for students with learning disabilities, enabling them to excel in their coursework.

Preschool Teacher

A Childs World
03.2010 - 02.2011
  • Developed strong relationships with parents and caregivers, providing regular updates on their child''s progress and addressing any concerns proactively.
  • Developed weekly lesson plans and activities to engage children and promote learning.
  • Sanitized toys and play equipment each day to maintain safety and cleanliness.
  • Ensured a safe and nurturing environment for all students, adhering to health and safety guidelines in the classroom.
  • Designed creative lesson plans that incorporated hands-on activities and interactive learning experiences to foster curiosity and engagement in young learners.
  • Gave one-on-one attention to children while maintaining overall focus on entire group.
  • Educated students in foundational concepts such as shapes, numbers, and letters.
  • Boosted children''s social development by promoting positive interactions among peers through group activities and collaborative projects.
  • Supported students in developing social skills through structured activities and positive reinforcement techniques.
  • Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
  • Addressed behavioral and learning issues with parents and daycare management.

Preschool Teacher

All About Kids
05.2008 - 03.2010
  • Developed strong relationships with parents and caregivers, providing regular updates on their child''s progress and addressing any concerns proactively.
  • Maintained organized, fun and interactive classroom to help children feel safe.
  • Sanitized toys and play equipment each day to maintain safety and cleanliness.
  • Designed creative lesson plans that incorporated hands-on activities and interactive learning experiences to foster curiosity and engagement in young learners.
  • Ensured a safe and nurturing environment for all students, adhering to health and safety guidelines in the classroom.
  • Established positive communication with parents in daily conversation and formal conferences.
  • Gave one-on-one attention to children while maintaining overall focus on entire group.
  • Educated students in foundational concepts such as shapes, numbers, and letters.
  • Boosted children''s social development by promoting positive interactions among peers through group activities and collaborative projects.
  • Strengthened communication skills among preschoolers through daily dialogue practice during circle time sessions.
  • Supported students in developing social skills through structured activities and positive reinforcement techniques.
  • Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
  • Addressed behavioral and learning issues with parents and daycare management.
  • Monitored students' academic, social, and emotional progress and recorded in individual files.
  • Implemented behavior modification strategies, resulting in improved self-regulation and classroom participation among students.
  • Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
  • Maintained accurate records of each child''s progress throughout the year using various documentation methods such as portfolios or tracking sheets.
  • Assisted in the assessment of each student''s abilities, tailoring instruction to meet individual needs and learning styles.
  • Improved student behavior by implementing effective classroom management strategies and establishing clear expectations for conduct.
  • Allowed for ample outdoor discovery time in schedule each day.

Education

Completed coursework towards High School Diploma -

UNIVERSITY OF NORTHERN IOWA
Cedar Falls, Iowa
09.2003

Completed coursework towards generals -

IOWA LAKES COMMUNITY COLLEGE
Estherville, Iowa
01.2002

High School Diploma -

ESTHERVILLE LINCOLN CENTRAL HIGH SCHOOL
Estherville, Iowa
05.1998

Skills

  • Detail oriented
  • Proficient with multiple computer programs & software
  • Excellent personal relations & communication
  • Classroom Management
  • Classroom Organization
  • Child Development
  • Positive Reinforcement
  • Parent-Teacher Communication
  • Lesson Planning
  • Early Childhood Education
  • Group and individual instruction
  • Curriculum Planning
  • Activity Planning
  • Social Skills Development
  • Age-Appropriate Assessment
  • Adept at working with special needs children
  • Conflict resolution techniques
  • Schedule creation and maintenance
  • Student Records Management

Timeline

Mobile Expert

T-Mobile
01.2023 - Current

Barista

Starbucks
09.2022 - 01.2023

Auditor/ Assembly

POLARIS INDUSTRIES
06.2021 - 09.2022

lathe operator

ROSENBOOM MACHINE AND TOOL
04.2020 - 06.2021

Preschool Teacher

Knowledge Beginnings
11.2018 - 04.2020

Sales Representative

VICTRA- VERIZON WIRELESS PREMIUM RETAILER
05.2017 - Current

Preschool Teacher

All About Kids
02.2011 - 03.2013

Preschool Teacher

A Childs World
03.2010 - 02.2011

Preschool Teacher

All About Kids
05.2008 - 03.2010

Completed coursework towards High School Diploma -

UNIVERSITY OF NORTHERN IOWA

Completed coursework towards generals -

IOWA LAKES COMMUNITY COLLEGE

High School Diploma -

ESTHERVILLE LINCOLN CENTRAL HIGH SCHOOL

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Apryl Richardson