Apryl Shaw
Shipping Coordinator Lead
Smyrna,TN
Summary
Versatile and recognized for having superior instructive skills and exceptional customer service abilities. Professional logistics specialist with strong track record in coordinating shipping operations and optimizing supply chain processes. Skilled in inventory management, order processing, and logistical planning, ensuring timely and accurate deliveries. Known for collaborative teamwork, reliability, and adaptability to shifting demands. Focused on achieving operational efficiency and delivering results that drive business success.
Overview
7
7
years of professional experience
Work History
Shipping Coordinator
Sinomax USA
06.2023 - Current
- Coordinated shipping schedules to optimize logistics and improve delivery timelines.
- Managed inventory levels using WMS to ensure accurate stock availability.
- Communicated with carriers to resolve shipping discrepancies and enhance service quality.
- Developed procedures for processing shipments, increasing efficiency in operations.
- Trained new staff on shipping protocols and best practices for accuracy.
- Analyzed transportation costs and implemented strategies to reduce expenses.
- Maintained accurate documentation for all shipments, ensuring compliance with regulations and minimizing potential liabilities.
- Managed complex shipping schedules, prioritizing tasks based on urgency and importance to meet strict deadlines.
- Ensured timely deliveries with effective communication between warehouse staff, carriers, and customers.
- Developed and maintained relationships with shipping vendors to achieve reliable delivery of orders and boost rapport.
- Worked with vendors to schedule daily pickups and weekly deliveries.
- Collaborated with sales team members to ensure seamless integration between order processing and shipment coordination activities.
- Coordinated cross-functional teams to manage large-scale shipping projects.
Admissions Coordinator
Banyan Treatment Centers
05.2022 - 05.2023
- Overseeing inpatient and outpatient and clinical screenings with active-duty Military and Veterans.
- Coordinated admissions process, ensuring timely and accurate documentation for prospective clients.
- Facilitated communication between clients and clinical staff to streamline intake procedures.
- Clinical documentation of mental health disorders and substance abuse disorders to evaluate for appropriate level of
care needs. - Coordinate with Veterans Administration's to assist in utilizing Veteran benefits.
- Effectively communicate and educate on specific features and treatment benefits a facility provides based on the clinical
need of client. - Coordinate travel arrangements and provide client support during travel to ensure safe arrival to facility.
Admissions Coordinator
JourneyPure - Regard Recovery
01.2020 - 05.2022
- Overseeing inpatient and outpatient clinical intakes
- Maintaining thorough clinical documentation from initial intake call to intake at the facility
- Handling the admission process in a high-volume call center for a Dual Diagnosis Program
- Active Listening and Coping Skills to meet the patient and walk the patient thru the process on intake screening
- Confirmed all insurance benefits met standards of admissions as dictated by policy.
- Coordinate travel arrangements and provide client support during travel to ensure safe arrival to facility
- Exceedingly achieve both individual and team goals while meeting monthly conversion metrics
Admissions Coordinator
American Addiction Centers
10.2018 - 01.2020
- Efficiently answer, initiate, and handle inquiries from clients and support group members referred to AAC via inbound calls, outbound calls, web inquiries
- Exercise effective soft skills of active listening, questioning techniques, building rapport, empathy, and motivational interviewing
- Conduct telephone intake screening with clients to determine clinical appropriateness and correct placement for levels of care,
- Gather insurance benefits from clients, accurately record to Salesforce CRM to submit for insurance verification
- Promptly review benefits with client and obtain payment to process payments for a client's treatment
- Coordinate travel arrangements and provide client support during travel to ensure safe arrival to AAC facility
- Ability to work and achieve individual, team, and call center goals Exceedingly meet monthly admission calls, monthly rescues, and conversion metrics
Education
Certified Nursing Assistant -
Draughons Junior College
Nashville, TN2005
Associate of Applied Science - Medical Assistant
Keiser University
Fort Lauderdale, FL05.2004
Skills
- Expertise in SAP and WMS systems
- Express Delivery Management (Cedex)
- CRM Systems (Salesforce, Sunwave, Zoho) Expert of Adobe Acrobat and Adobe Sign
- Transportation planning
- Shipping procedures
- Skilled in using MS Office tools
- Superior communication skills and Creative Problem Solving
- Excellent multitasker
- Typing speed 50 WPM
- Training and development
- Quick learner and Detail-Oriented
- Dependable and reliable
- Experienced in Medical Terminology and HIPPA
Timeline
Shipping Coordinator
Sinomax USA
06.2023 - Current
Admissions Coordinator
Banyan Treatment Centers
05.2022 - 05.2023
Admissions Coordinator
JourneyPure - Regard Recovery
01.2020 - 05.2022
Admissions Coordinator
American Addiction Centers
10.2018 - 01.2020
Certified Nursing Assistant -
Draughons Junior College
Associate of Applied Science - Medical Assistant
Keiser University
Similar Profiles
Hannah BridgesHannah Bridges
Shipping Clerk at Sinomax UsaShipping Clerk at Sinomax Usa
Juan Ignacio García BernalJuan Ignacio García Bernal
Handler of Grinder Machine at Sinomax UsaHandler of Grinder Machine at Sinomax Usa
April PageApril Page
Reach Truch Forklift Put Away Team Coordinator at SinomaxReach Truch Forklift Put Away Team Coordinator at Sinomax
Anthony LinaresAnthony Linares
Press Room Technician at Wegmann AutomotivePress Room Technician at Wegmann Automotive
Briley HutsonBriley Hutson
Server at RP TracksServer at RP Tracks