APRYL WINFREY LMSW
Houston
Summary
Social work professional with extensive experience in client advocacy and resource coordination. Highly reliable team player known for adaptability in dynamic environments. Expertise in crisis intervention and community outreach, fostering impactful outcomes.
Overview
13
13
years of professional experience
Work History
Social Work Case Manager
HCA Healthcare Tomball
05.2023 - Current
- Intervene with patients/families/caregivers for psychosocial needs, assistance, and support in coping with chronic acute terminal illness
- Engage in consultation, discharge planning, education, counseling, advocacy, and information referrals to meet the emotional, social, and financial aspects of care
- Provide emotional support to patients and family members during complex and/or emotionally charged issues, such as end of life, terminal illness notifications, death notification (with physician), and crisis interventions
- Work collaboratively as teamworker with RN case managers, acute care nurses, physicians, insurance companies, and other staff members to proactively identify and address patient needs
- Maintain effective communication between members of the care team
- Identify and address barriers to discharge and recovery, including financial, emotional, psychosocial, medical and spiritual
- Coordinate and facilitate meetings between the care team and patients/families/caregivers
- Assists patients and families in making difficult decisions while honoring their preferences and values
- Engage in community outreach and program development to support patients/families/caregivers
- Provide expertise in post-acute services and community resources
- Educate patients on their rights, advance directives, ethical issues, and confidentiality requirements
Manager Social Services
Legacy Community Health
06.2023 - 02.2024
- Provided direct supervision and managed daily activities of 6 direct reports.
- Monitored productivity to ensure goals are being met, including generating monthly team referral reports, board reports, and other reports as requested
- Monitored documentation for compliance with Legacy and Department guidelines and requirements
- Reviewed, evaluated, and updatied team procedures, guidelines, and operational practices
- Acted as a liaison between the staff and Operations/Site Directors
- Evaluated the need for and assisted with the development of departmental training needs including all-staff trainings, CEU presentations, etc
- Recruited, interviewed, and onboarded new staff.
- Planed and structured an internship experience and monitor and precept any work completed on an as needed basis
- Collaborated with Children and Pregnant Women (CPW) Program Supervisor to support required program audits, staff productivity, and program advancements
- Assisted in direct case management activities as needed
- Adhered to all Department guidelines for accurate, timely, and consistent documentation
- Delivered Bi-weekly training on Abuse and neglect to new hires
Clinic Social Worker II
Legacy Community Health
08.2022 - 06.2023
- Provided psychosocial services to patients referred by Legacy providers, including case management, linkages to care, patient advocacy, and psychological and social support within a primary medical home.
- Assesd each patient’s medical and psychosocial history as it pertains to current service needs
- Provided information, referrals, and assistance with linkage to medical, psychosocial, and basic needs services as needed/requested
- Advocated on behalf of patients to decrease service gaps and overcome barriers to services
- Educated, supported and empowered patients to learn and utilize self-management and advocacy skills to understand their rights, advocate for their needs, and overcome barriers to services
Investigator VI
TX DADS/HHSC
05.2015 - 07.2022
- Led a team of 3-5 surveyors to complete recertification successfully
- Investigated complaints and incidents of abuse and neglect in Nursing homes and assisted living facilities
- Handled on-call to handle emergency abuse and neglect cases in facilities
- Licensure renewals for assisted living and skilled nursing facilities
- Carefully documented statements, observations, and evidentiary materials.
- Collected, analyzed and interpreted information, documentation, and physical evidence associated with investigations
- Conducted thorough face-to-face interviews with employees, Administrators, families, residents, and complainants and documented all investigative findings
- Prepared case reports from allegations, interview transcripts of interviews, and physical evidence
- Train new hires in investigations rules and regulations
- Collaboratively worked on as part of an interdisciplinary team.
Student Ambassador
University of Houston Graduate College of Social Work
05.2020 - 07.2022
- Participate in recruitment activities such as conferences
- Engage with potential students to give a real student perspective to potential students
- Welcome new students into the program and answer any questions they have
Social Work Intern
BakerRipley
08.2021 - 05.2022
- Worked with educating new community engineers to promote community leaders
- Educated community groups on voting rights, redistricting, and school boards
- Helped individuals fill out naturalization applications
- Networked with community partners to help with BakerRipley's overall mission
- Created presentation on HISD School Board to be presented to the community
Social Work Intern
Greater Heights Chambers of Commerce
02.2020 - 08.2020
- Interacted with local businesses and planned community events.
- Created awareness brochures for long-term services for aging and disabled individuals
- Conducted outreach to local referral sources to build solid partnerships for supportive services
- Attended meetings, conferences, and training courses to advance professional knowledge of social work
- Conducted outreach to local referral sources to build strong partnerships for supportive services.
Director of Social Services
Park Manor Humble
12.2014 - 05.2015
- Initiated care plan meetings for short and long-term patients and update treatment plans.
- Established preliminary and comprehensive psychosocial assessments for social service needs of consumers
- Constructed short- and long-term planning to improve client programs
- Developed department policies and procedures adhering to quality and performance measures
- Collaborated with department managers to correct and improve services
- Led performance improvement projects based on QAPI efforts
- Referred clients to appropriate team members, community agencies, and organizations to meet treatment needs.
- Coordinated individualized discharge plans to manage the safe transition back into the community and home environments
Service Coordinator
Tri-County Behavioral Healthcare
05.2014 - 11.2014
- Evaluated adults and children with Intellectual Disabilities for provider services and assessments of needs.
- Collaborated and coordinated with other healthcare workers and agencies to ensure the quality of care provided.
- Designed individualized service plans that took into account clients' goals and preferences.
- Maintained accurate records and full compliance with government regulations and agency guidelines.
- Identified service gaps and located needed resources for individuals, including housing, work placement, and other support.
Social Worker
STATE OF TEXAS
06.2012 - 05.2014
- Evaluated mental and physically disabled children and elderly adults for provider services and other needs assessments
- Advocated for clients to assure respected rights and wishes.
- Interviewed clients, families, or groups to assess situations, limitations and issues and implement services to address needs.
- Monitored clients' progress and adapted treatment plans to meet changing needs
- Assist clients with filling out Medicaid applications for annual renewal or initiating community Medicaid services.
Education
Master of Social Work - Social Work
University of Houston
Houston, TX05.2022
Bachelor of Science - Social Work
Lamar University
Beaumont, TX05.2011
Skills
- Referrals and networking
- Analytical thinking
- Elderly care
- Detailed report writing
- Multidisciplinary team collaboration
- Skilled community-based case manager
- Crisis Intervention
- Program Development And Management
- Patient/Client advocacy
- Assessment skills
- Policy analysis
- Research and facts collecting
Affiliations
- NASW
- ABSW
- Swing Phi Swing Social Fellowship Inc.
License
LMSW, 58438
Timeline
Manager Social Services
Legacy Community Health
06.2023 - 02.2024
Social Work Case Manager
HCA Healthcare Tomball
05.2023 - Current
Clinic Social Worker II
Legacy Community Health
08.2022 - 06.2023
Social Work Intern
BakerRipley
08.2021 - 05.2022
Student Ambassador
University of Houston Graduate College of Social Work
05.2020 - 07.2022
Social Work Intern
Greater Heights Chambers of Commerce
02.2020 - 08.2020
Investigator VI
TX DADS/HHSC
05.2015 - 07.2022
Director of Social Services
Park Manor Humble
12.2014 - 05.2015
Service Coordinator
Tri-County Behavioral Healthcare
05.2014 - 11.2014
Social Worker
STATE OF TEXAS
06.2012 - 05.2014
Bachelor of Science - Social Work
Lamar University
Master of Social Work - Social Work
University of Houston
Similar Profiles
Dhivya MohanDhivya Mohan
Internal Medicine Extern at HCA Healthcare TomballInternal Medicine Extern at HCA Healthcare Tomball
Jordyn DugatJordyn Dugat
RN, Emergency Department at HCA Healthcare: TomballRN, Emergency Department at HCA Healthcare: Tomball
Lauren GarciaLauren Garcia
Phlebotomy Trainee at HCA Healthcare TomballPhlebotomy Trainee at HCA Healthcare Tomball
Quincy CampbellQuincy Campbell
Medical Assistant at United States NavyMedical Assistant at United States Navy
Frederick EbertFrederick Ebert
Audit Associate at PricewaterhouseCoopersAudit Associate at PricewaterhouseCoopers