Summary
Overview
Work History
Education
Skills
Websites
Volunteer Opportunities
Accomplishments
References
Timeline
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Apryll Anderson

Cedar Park,TX

Summary

Dynamic leader and skilled trainer with a proven track record at Whole Foods Market, specializing in customer engagement and operational efficiency. Spearheaded team development initiatives that significantly enhanced client service optimization. Rapidly promoted to Assistant Team Leader due to exceptional leadership and cash management skills, contributing to overall team performance.

Overview

15
15
years of professional experience

Work History

Assistant Team Lead

Whole Foods Market
Austin, TX
01.2010 - Current

Developed unique culinary creations with Lamar-based group.

  • Identified as a top performer for speed and efficiency during tenure as a cashier at Gateway location in 2012.
  • Contributed as a key member of the opening team at Whole Foods Domain location.
  • Helped train new cashiers for opening locations at Bee Caves and Arbor Trails.
  • Oversaw breakfast and lunch preparation in a corporate office setting.
  • Transitioned to position of trainer for Meat & Seafood department, concentrating on onboarding.
  • Communicated work goals effectively to employees, fostering team cohesion.
  • Reassumed Assistant Team Leader (ATL) role within 2 years after initial transfer and change in responsibilities.
  • Set clear expectations and helped employees pursue optimal paths for achieving each target.
  • Developed strategies to improve customer service levels and ensure customer satisfaction.
  • Handled escalated calls from customers who had unresolved issues or concerns.

Education

High School Diploma -

Lake Elsinore High School
Lake Elsinore, CA
01.1987

Basics -

Mira Costa Community College
Mira Costa, CA

Skills

  • Customer Engagement
  • Cash Management
  • Professional Development
  • Efficiency Improvement
  • Procurement Management
  • Team Leadership
  • Client service optimization
  • Team building
  • Executive coaching
  • Task delegation
  • Team collaboration
  • Cash handling

Volunteer Opportunities

  • Interview Panels
  • Talent Bench Graduate
  • Ballet Austin Community Days
  • Townhall Meetings
  • SXSW Food Truck
  • Marathon Kids
  • Chuy's Day Parade
  • Whole Planet
  • Habitat For Humanity
  • TMAG
  • Lake and Creek Clean-up
  • Whole Planet Garage Sale

Accomplishments

  • WOW Customer Service Award
  • Talent Bench Graduate
  • Culture Champion

References

References available upon request.

Timeline

Assistant Team Lead

Whole Foods Market
01.2010 - Current

High School Diploma -

Lake Elsinore High School

Basics -

Mira Costa Community College
Apryll Anderson