Apurva Ingolikar

• Searching and retrieving data from O365, Google Drive.
• Overseeing the collection of ESI from various sources, such as email servers, document management systems, and social media platforms. Ensuring the proper preservation, indexing, and processing of data.
• Processing and loading data to Relativity, Reveal, Venio and addressing issues (e.g., exceptions, missing metadata, processing issues)
• Extracting, converting, and manipulating data utilizing eDiscovery software and forensic tools.
• Coordinating document review activities, including the use of technology-assisted review (TAR) tools. Managing the review workflow, quality control, and privilege log preparation.
• Document, execute and track electronic data processing requests through the ticketing system; assist with the maintenance of project tracking.
• Converting unstructured data to structured data and transfer processed data between systems.
• Generate and analyze processing reports; review exceptions to ensure final product quality.
• Accumulate, manage and summarize document review statistics and metrics.
• Prepare and Quality Check (QC) documents document productions.
• Conducting testing and quality assurance to ensure the functionality and performance of implemented solutions
• Consulting with litigation case teams regarding platform capabilities and features, search construction, document review workflows, and technical data issues
• Constructing and running complex searches on the backend for a variety of platforms (O365, Google Vault, Relativity), and reporting on the results of searches
• Constructing, managing, and reporting on litigation document review workflows
• Preparing documents for litigation production from within Relativity and managing production to opposing counsel
• Performing quality-control review of Relativity review work-product (e.g., searches, batching)
• Assisting litigation case teams with work relating to privilege logs (e.g., coordinating exports of metadata related to documents tagged as privileged and index content normalization)
• Performing training in various review platforms (Relativity, Reveal, Venio and Premium eDiscovery)
• Coordinating with IT teams to ensure smooth deployment and configuration of technology components.

• Managed a Team of 5 members and coordinates about various projects with oversees Project Managers and Clients as well as with the cross-functional departments and get the job/task completed in the given time frame.
• Queue management, re-source allocation, setting up protocols, performance tracking, setting project protocols, designing training modules etc.
• Assist the team members in complex tasks and jobs.
• Execute Relativity Administrator level functions like User Creation, Workspace Creation, Data Loading, Tiffing, Promotion, OCR, Indexing, Export, Event handlers, Domain Parsing, Productions, STR's, Structured Analytics etc.
• Also, all standard processing task in Nuix like Ingestion, Metadata extraction, Filtering, OCR, Deduplication, Creating load files, Custom overlay, PST Production, Outgoing deliveries, Third party data handling etc.
• Tiffing and data conversion job in LAW
• Smoke Testing in Relativity.
• Created documentation and have set workflows.
• SPOC for APAC/UK/EU Projects.
• Advise case teams on database design and workflow while offering tailored solutions based on best practices and project details.
• Oversee support staff and training, track deadlines, QC and create deliverables for clients.
• Create and maintain detailed case documentation to record case details, critical actions, and decisions.
• Conduct a root cause analysis meet for all the quality to critical error in productions.
• Ensure that client inquiries are handled professionally and efficiently.
• Identified Issues and crafted unique and immediate solutions to remedy them by liaising with technical and internal teams.
• Participate and actively engage in strategy meetings with other stakeholders

On-site at London:
• Customization of project as per client requirements within given deadlines.
• Project documentation and job status reporting at regular interval with PM/clients
• Analyzing client recommendations and requirements, studying the feasibility and development aspects through meetings with Internal Associates over conference calls.
• Delivered the expected results at higher end.

• Draft processing statements of work to be used by other departments in executing their portions of a project.
• Obtain, examine, and prepare client data for processing.
• Interpret client needs and PM instructions to accurately and efficiently pass them on to other operational groups.
• Assist in troubleshooting and resolving any client issues with delivered or hosted data.
• Proactively identify and escalate client issues and/or concerns to Project Managers or Area Manager.
• Properly identify predefined technical workflow(s) to facilitate client requests.
• Autonomously assess all incoming client requests and ensure tasks are executed by the appropriate department or resources.
• Execute Relativity Administrator level functions independently or work closely with the Project Manager to fulfill client needs.
• Thoroughly perform quality control of ESI based deliverable's and ensure client specifications/ desires are met.
• Provide fellow Project Analysts/coordinators with a better understanding of workflows in place, interpreting incoming client requests, and performing quality checks to ensure a uniform work product to the client.
• Design/improve existing or new workflows with Project Managers.
• Switched to cover the evening shift and handle all client requests for NY EMS Client Services teams with minimum or no assistance.
• Serve as a high-level liaison with key client representatives with the goal of owning the total service delivery relationship.
• Ensure overall satisfaction through coordination and execution of all client deliverables.
• Provide substantive oversight to client-specific projects, managed on a day-to-day basis by Production Team.
• Creates project plan by identifying tasks to be performed, resources needed to accomplish the goals within set deadlines, schedule of events and specification for deliverables.
• Ensure that client and project requirements are being met by meeting on a regular basis with project teams.
• Instill confidence with clients through proactive communication while serving as the point of escalation when necessary.
• Evaluate subcontractors and make strategic recommendations to best suit to clients' needs and expectations.

• Functional Testing

• Creating QTS.
• Creating scenarios and test cases.
• Executing test cases and defect reporting.
• Giving guideline to the team